Ubuntu
libreoffice package

soffice.bin crashed with SIGSEGV in ResMgr::GetLong()

Bug #1664138 reported by Sebastian Rohde
84
This bug affects 14 people
Affects Status Importance Assigned to Milestone
libreoffice (Ubuntu)
Confirmed
Medium
Unassigned

Bug Description

soffice.bin crashed with SIGSEGV in ResMgr::GetLong()

ProblemType: Crash
DistroRelease: Ubuntu 17.04
Package: libreoffice-core 1:5.2.2-0ubuntu4
ProcVersionSignature: Ubuntu 4.9.0-15.16-generic 4.9.5
Uname: Linux 4.9.0-15-generic x86_64
ApportVersion: 2.20.4-0ubuntu2
Architecture: amd64
Date: Mon Feb 13 09:03:51 2017
ExecutablePath: /usr/lib/libreoffice/program/soffice.bin
InstallationDate: Installed on 2016-10-13 (122 days ago)
InstallationMedia: Ubuntu 16.10 "Yakkety Yak" - Release amd64 (20161012.2)
ProcCmdline: /usr/lib/libreoffice/program/soffice.bin --splash-pipe=5
ProcEnviron:
 TERM=xterm-256color
 PATH=(custom, no user)
 LANG=de_DE.UTF-8
 SHELL=/bin/bash
 LD_LIBRARY_PATH=<set>
SegvAnalysis:
 Segfault happened at: 0x7f2ab939adf0 <_ZN6ResMgr7GetLongEPv>: mov (%rdi),%eax
 PC (0x7f2ab939adf0) ok
 source "(%rdi)" (0x55f1c6756d4b) not located in a known VMA region (needed readable region)!
 destination "%eax" ok
SegvReason: reading unknown VMA
Signal: 11
SourcePackage: libreoffice
StacktraceTop:
 ResMgr::GetLong(void*) () from /usr/lib/libreoffice/program/libmergedlo.so
 ResMgr::ReadLong() () from /usr/lib/libreoffice/program/libmergedlo.so
 ImageList::ImageList(ResId const&) () from /usr/lib/libreoffice/program/libmergedlo.so
 ?? () from /usr/lib/libreoffice/program/libmergedlo.so
 SvFileInformationManager::GetFileImage(INetURLObject const&) () from /usr/lib/libreoffice/program/libmergedlo.so
Title: soffice.bin crashed with SIGSEGV in ResMgr::GetLong()
UpgradeStatus: Upgraded to zesty on 2017-01-16 (27 days ago)
UserGroups:

Revision history for this message
Sebastian Rohde (sebastian-rohde) wrote :
Revision history for this message
Apport retracing service (apport) wrote :

StacktraceTop:
 ResMgr::GetLong (pLong=0x55f1c66dc61b) at ./tools/source/rc/resmgr.cxx:1125
 ResMgr::ReadLong (this=this@entry=0x55f152f82cc0) at ./tools/source/rc/resmgr.cxx:1332
 ImageList::ImageList (this=0x55f152fd48f0, rResId=...) at ./vcl/source/image/ImageList.cxx:73
 GetImageFromList_Impl (nImageId=<optimized out>, bBig=bBig@entry=false) at ./svtools/source/misc/imagemgr.cxx:516
 SvFileInformationManager::GetFileImage (rObject=...) at ./svtools/source/misc/imagemgr.cxx:602

Revision history for this message
Apport retracing service (apport) wrote : Stacktrace.txt
Revision history for this message
Apport retracing service (apport) wrote : StacktraceSource.txt
Revision history for this message
Apport retracing service (apport) wrote : ThreadStacktrace.txt
Changed in libreoffice (Ubuntu):
importance: Undecided → Medium
tags: removed: need-amd64-retrace
Revision history for this message
Launchpad Janitor (janitor) wrote :

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in libreoffice (Ubuntu):
status: New → Confirmed
Jean-Baptiste Lallement (jibel)
information type: Private → Public
Revision history for this message
RussianNeuroMancer (russianneuromancer) wrote :

Your LibreOffice partially updated. Wait for other 5.3.0 packages to get from proposed to release.

Revision history for this message
domi (dmouton) wrote :

crashed with 2.5 while launching libreoffice
after it ask to recover an old crashed file "without name.odt"
my answer was yes

stupid of me i made 2 changes before trying again (and not only one by one)
- install 5.3.0 RC3 from PPA
- answer "no" about recovering the lost file "without name.odt"

==> all went fine without crash

it seems that #7 from russianneuromancer is right

Revision history for this message
Franck (alci) wrote :

Here is what happens here:

- make sure there is no .config/libreoffice/
- run libreoffice (without a file): welcome screen opens and proposes to open a file or create a new one
- open any file / or create anew file: libreoffice crashes
- then, libreoffice won't open anymore until I remove .config/libreoffice/

Obviously makes LO unusable :-)

Monika (monikagmail.com)
Changed in libreoffice (Ubuntu):
status: Confirmed → In Progress
status: In Progress → Fix Released
Revision history for this message
Olivier Tilloy (osomon) wrote :

Can the original reporter or anyone affected confirm whether this is actually fixed?

Changed in libreoffice (Ubuntu):
status: Fix Released → Confirmed
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