Ubuntu
libreoffice package

LibreOffice-writer crashes when the literatur database is opened

Bug #1103095 reported by Alexander Kallenbach on 2013-01-22

This bug report is a duplicate of: Bug #527938: Writer crashes on Tools->Bibliography without libreoffice-base. Edit Remove

This bug affects 1 person

Affects		Status	Importance	Assigned to	Milestone
	LibreOffice	New	High	freedesktop-bugs #57196
	libreoffice (Ubuntu)	Invalid	Undecided	Unassigned

Bug Description

I wanted to work with the build in literatur database in LibreOffice. But after clicking on "Literaturdatenbank" (german for literatur database) LibreOffice-Writer crashes. The bug is reproducable.

ProblemType: Bug
DistroRelease: Ubuntu 12.10
Package: libreoffice-writer 1:3.6.2~rc2-0ubuntu4
ProcVersionSignature: Ubuntu 3.5.0-22.34-generic 3.5.7.2
Uname: Linux 3.5.0-22-generic x86_64
NonfreeKernelModules: nvidia
ApportVersion: 2.6.1-0ubuntu9
Architecture: amd64
Date: Tue Jan 22 19:15:27 2013
InstallationDate: Installed on 2012-11-03 (80 days ago)
InstallationMedia: Ubuntu 12.10 "Quantal Quetzal" - Release amd64 (20121017.5)
MarkForUpload: True
ProcEnviron:
TERM=xterm
PATH=(custom, no user)
XDG_RUNTIME_DIR=<set>
LANG=de_DE.UTF-8
SHELL=/bin/bash
SourcePackage: libreoffice
UpgradeStatus: No upgrade log present (probably fresh install)

Tags:

Revision history for this message

In freedesktop.org Bugzilla #57196, Drstingl-2 (drstingl-2) wrote on 2012-11-16:

I freshly installed Version 3.6.3.2 (Build ID: 58f22d5) and German Help Pack. When a new Writer document is opened and Extras->Literaturdatenbank is selected the program crashes.

Revision history for this message

Alexander Kallenbach (kallenbachalex) wrote on 2013-01-22:

Dependencies.txt Edit (4.6 KiB, text/plain; charset="utf-8")

Bug Watch Updater (bug-watch-updater) on 2013-01-22

Changed in df-libreoffice:
importance:	Unknown → High
status:	Unknown → New

Revision history for this message

penalvch (penalvch) wrote on 2013-01-23:

Alexander Kallenbach, thank you for reporting this and helping make Ubuntu better. However, your crash report is missing. Please follow these instructions to have apport report a new bug about your crash that can be dealt with by the automatic retracer. First, execute at a terminal:
cd /var/crash && sudo rm * ; sudo apt-get update && sudo apt-get -y upgrade && sudo apt-get -y install libreoffice-dbg uno-libs3-dbg ure-dbg && sudo service apport start force_start=1

If you are running the Ubuntu Stable Release you might need to enable apport in /etc/default/apport and restart.

Now reproduce the crash, then open your file manager, navigate to your /var/crash directory and open the crash report you wish to submit.
If this fails you will have to open a terminal and file your report with 'ubuntu-bug /var/crash/_my_crash_report.crash' where _my_crash_report.crash is the crash you would like to report. If you get an error that you aren't allowed to access this report you will have to file it with 'sudo ubuntu-bug /var/crash/_my_crash_report.crash'. If you run the command against the crash report and it does nothing, you may be affected by https://bugs.launchpad.net/ubuntu/+source/apport/+bug/994921 . In order to WORKAROUND this, one would need to open the following file via a command line:
gksudo gedit /etc/apport/crashdb.conf