package libjpeg-turbo8 1.1.90+svn733-0ubuntu4 [modified: usr/share/doc/libjpeg-turbo8/changelog.Debian.gz] failed to install/upgrade: libjpeg-turbo8:amd64 1.1.90+svn733-0ubuntu4 cannot be configured because libjpeg-turbo8

Bug #1024616 reported by Kevin Johnson
28
This bug affects 4 people
Affects Status Importance Assigned to Milestone
libjpeg-turbo
New
Undecided
Unassigned
libjpeg-turbo (Ubuntu)
Confirmed
Undecided
Unassigned

Bug Description

Hello,

I had left my machine running for almost two weeks with the application "motion" running, which was still running when I returned and it exited fine. I also had the package manager up reporting needed updates. I attempted to run the updates but even after authenticating it stalled out, so I decided to reboot. Upon rebooting I attempted to run the tool again but this time it stated the following:

error:Brokencount>0 indicating unmet dependencies.

I then ran "apt-get -f install" which returned the error related to the package "libjpeg-turbo8" as follows:

kevin@MASTER:~$ sudo apt-get -f install
Reading package lists... Done
Building dependency tree
Reading state information... Done
Correcting dependencies... Done
The following packages were automatically installed and are no longer required:
  sword-comm-mhcc sword-language-pack-en sword-comm-pers sword-dict-naves
Use 'apt-get autoremove' to remove them.
The following extra packages will be installed:
  libjpeg-turbo8
The following packages will be upgraded:
  libjpeg-turbo8
1 upgraded, 0 newly installed, 0 to remove and 26 not upgraded.
2 not fully installed or removed.
Need to get 0 B/111 kB of archives.
After this operation, 5,120 B of additional disk space will be used.
Do you want to continue [Y/n]? y
dpkg: error processing libjpeg-turbo8 (--configure):
 libjpeg-turbo8:amd64 1.1.90+svn733-0ubuntu4 cannot be configured because libjpeg-turbo8:i386 is in a different version (1.1.90+svn733-0ubuntu4.1)
dpkg: error processing libjpeg-turbo8:i386 (--configure):
 libjpeg-turbo8:i386 1.1.90+svn733-0ubuntu4.1 cannot be configured because libjpeg-turbo8:amd64 is in a different version (1.1.90+svn733-0ubuntu4)
Errors were encountered while processing:
 libjpeg-turbo8
 libjpeg-turbo8:i386
E: Sub-process /usr/bin/dpkg returned an error code (1)

output from /var/log/apt/term.log:

Log started: 2012-07-13 22:45:24
(Reading database ... 261192 files and directories currently installed.)
Preparing to replace gnome-media 3.4.0-0ubuntu2 (using .../gnome-media_3.4.0-0ubuntu2.1_amd64.deb) ...
Unpacking replacement gnome-media ...
Preparing to replace libjpeg-turbo8:i386 1.1.90+svn733-0ubuntu4 (using .../libjpeg-turbo8_1.1.90+svn733-0ubuntu4.1_i386.deb) ...
De-configuring libjpeg-turbo8 ...
Unpacking replacement libjpeg-turbo8:i386 ...
Log ended: 2012-07-13 22:45:35

Log started: 2012-07-13 23:23:56
(Reading database ... 261192 files and directories currently installed.)
Preparing to replace libjpeg-turbo8:i386 1.1.90+svn733-0ubuntu4 (using .../libjpeg-turbo8_1.1.90+svn733-0ubuntu4.1_i386.deb) ...
Unpacking replacement libjpeg-turbo8:i386 ...
dpkg: error processing libjpeg-turbo8:i386 (--configure):
 libjpeg-turbo8:i386 1.1.90+svn733-0ubuntu4.1 cannot be configured because libjpeg-turbo8:amd64 is in a different version (1.1.90+svn733-0ubuntu4)
dpkg: error processing libjpeg-turbo8 (--configure):
 libjpeg-turbo8:amd64 1.1.90+svn733-0ubuntu4 cannot be configured because libjpeg-turbo8:i386 is in a different version (1.1.90+svn733-0ubuntu4.1)
Errors were encountered while processing:
 libjpeg-turbo8:i386
 libjpeg-turbo8
Log ended: 2012-07-13 23:24:06

Log started: 2012-07-13 23:27:53
dpkg: error processing libjpeg-turbo8 (--configure):
 libjpeg-turbo8:amd64 1.1.90+svn733-0ubuntu4 cannot be configured because libjpeg-turbo8:i386 is in a different version (1.1.90+svn733-0ubuntu4.1)
dpkg: error processing libjpeg-turbo8:i386 (--configure):
 libjpeg-turbo8:i386 1.1.90+svn733-0ubuntu4.1 cannot be configured because libjpeg-turbo8:amd64 is in a different version (1.1.90+svn733-0ubuntu4)
Errors were encountered while processing:
 libjpeg-turbo8
 libjpeg-turbo8:i386
Log ended: 2012-07-13 23:27:53

output from /var/log/apt/history.log:

Start-Date: 2012-07-13 23:27:53
Commandline: apt-get -f install
Upgrade: libjpeg-turbo8:amd64 (1.1.90+svn733-0ubuntu4, 1.1.90+svn733-0ubuntu4.1)
Error: Sub-process /usr/bin/dpkg returned an error code (1)
End-Date: 2012-07-13 23:27:53

kevin@MASTER:~$ lsb_release -rd
Description: Ubuntu 12.04 LTS
Release: 12.04

kevin@MASTER:~$ apt-cache policy libjpeg-turbo8
libjpeg-turbo8:
  Installed: 1.1.90+svn733-0ubuntu4
  Candidate: 1.1.90+svn733-0ubuntu4.1
  Version table:
     1.1.90+svn733-0ubuntu4.1 0
        500 http://us.archive.ubuntu.com/ubuntu/ precise-proposed/main amd64 Packages
 *** 1.1.90+svn733-0ubuntu4 0
        500 http://us.archive.ubuntu.com/ubuntu/ precise/main amd64 Packages
        100 /var/lib/dpkg/status

I'm off to reboot again and will run another attempt of updating.

Thanks,
Kevin

ProblemType: Package
DistroRelease: Ubuntu 12.04
Package: libjpeg-turbo8 1.1.90+svn733-0ubuntu4 [modified: usr/share/doc/libjpeg-turbo8/changelog.Debian.gz]
ProcVersionSignature: Ubuntu 3.2.0-27.43-generic 3.2.21
Uname: Linux 3.2.0-27-generic x86_64
ApportVersion: 2.0.1-0ubuntu11
AptOrdering:
 libjpeg-turbo8: Configure
 libjpeg-turbo8: Configure
Architecture: amd64
Date: Fri Jul 13 23:27:53 2012
DpkgTerminalLog:
 dpkg: error processing libjpeg-turbo8 (--configure):
  libjpeg-turbo8:amd64 1.1.90+svn733-0ubuntu4 cannot be configured because libjpeg-turbo8:i386 is in a different version (1.1.90+svn733-0ubuntu4.1)
 dpkg: error processing libjpeg-turbo8:i386 (--configure):
  libjpeg-turbo8:i386 1.1.90+svn733-0ubuntu4.1 cannot be configured because libjpeg-turbo8:amd64 is in a different version (1.1.90+svn733-0ubuntu4)
ErrorMessage: libjpeg-turbo8:amd64 1.1.90+svn733-0ubuntu4 cannot be configured because libjpeg-turbo8
InstallationMedia: Ubuntu-Server 12.04 LTS "Precise Pangolin" - Release amd64 (20120424.1)
SourcePackage: libjpeg-turbo
Title: package libjpeg-turbo8 1.1.90+svn733-0ubuntu4 [modified: usr/share/doc/libjpeg-turbo8/changelog.Debian.gz] failed to install/upgrade: libjpeg-turbo8:amd64 1.1.90+svn733-0ubuntu4 cannot be configured because libjpeg-turbo8
UpgradeStatus: No upgrade log present (probably fresh install)

Revision history for this message
Kevin Johnson (poettone) wrote :
Revision history for this message
Launchpad Janitor (janitor) wrote :

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in libjpeg-turbo (Ubuntu):
status: New → Confirmed
Revision history for this message
analyzer (k-burger) wrote :

Im affected from this issue too. Samke error message when i wan't to execute sudo apt-get upgrade / -f install.

Revision history for this message
Jonas Amstutz (jonas-amstutz) wrote :

Unfortunatley I am affected by the same issue as well!

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