internal webcams of HP Elite X2 G2 not supported
Affects | Status | Importance | Assigned to | Milestone | |
---|---|---|---|---|---|
libcamera (Ubuntu) |
New
|
Undecided
|
Unassigned | ||
linux (Ubuntu) |
Confirmed
|
Undecided
|
Unassigned |
Bug Description
Both internal webcams of my HP Elite X2 G2 work well in Windows, but don't work in Ubuntu 20.10 or Manjaro. The driver seems to be missing or misconfigured. According to linux-hardware.org, it's a "Xeon E3-1200 v5/E3-1500 v5/6th Gen Core Processor Imaging Unit". Guvcview recognises the Cameras as "Intel IPU3 CIO2", but doesn't show an image.
---
ProblemType: Bug
ApportVersion: 2.20.11-0ubuntu50.3
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/
CasperMD5CheckR
CurrentDesktop: ubuntu:GNOME
DistroRelease: Ubuntu 20.10
InstallationDate: Installed on 2021-01-28 (0 days ago)
InstallationMedia: Ubuntu 20.10 "Groovy Gorilla" - Release amd64 (20201022)
Lsusb:
Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 001 Device 003: ID 8087:0a2b Intel Corp. Bluetooth wireless interface
Bus 001 Device 004: ID 044e:1216 Alps Electric Co., Ltd
Bus 001 Device 002: ID 0424:2422 Microchip Technology, Inc. (formerly SMSC)
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
MachineType: HP HP Elite x2 1012 G2
Package: linux (not installed)
ProcFB: 0 i915drmfb
ProcKernelCmdLine: BOOT_IMAGE=
ProcVersionSign
RelatedPackageV
linux-
linux-
linux-firmware 1.190.3
Tags: groovy
Uname: Linux 5.8.0-41-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo video
_MarkForUpload: True
dmi.bios.date: 10/20/2020
dmi.bios.release: 1.37
dmi.bios.vendor: HP
dmi.bios.version: P87 Ver. 01.37
dmi.board.name: 82CA
dmi.board.vendor: HP
dmi.board.version: KBC Version 50.72
dmi.chassis.
dmi.chassis.type: 32
dmi.chassis.vendor: HP
dmi.ec.
dmi.modalias: dmi:bvnHP:
dmi.product.family: 103C_5336AN HP Elite x2
dmi.product.name: HP Elite x2 1012 G2
dmi.product.sku: Y5E21AV
dmi.sys.vendor: HP
This bug is missing log files that will aid in diagnosing the problem. While running an Ubuntu kernel (not a mainline or third-party kernel) please enter the following command in a terminal window:
apport-collect 1913809
and then change the status of the bug to 'Confirmed'.
If, due to the nature of the issue you have encountered, you are unable to run this command, please add a comment stating that fact and change the bug status to 'Confirmed'.
This change has been made by an automated script, maintained by the Ubuntu Kernel Team.