Online settings: Jabber account setup is completely blank

Bug #1044282 reported by Ugo Riboni
32
This bug affects 6 people
Affects Status Importance Assigned to Milestone
Empathy
New
Undecided
Unassigned
gnome-control-center-signon (Ubuntu)
Incomplete
Low
Unassigned
libaccounts-glib (Ubuntu)
Confirmed
Undecided
Unassigned

Bug Description

I can't create new Jabber accounts, because the setup window is either completely blank or the application freezes.
This happens by accessing gnome control center either from the Dash or from Empathy menu, and just clicking on new account and selecting jabber as the type of account.

If I launch the gnome-control-center from a console, I can see the following lines:

** (gnome-control-center:8225): CRITICAL **: ap_client_load_plugin: module /usr/lib/libaccount-plugin-1.0/providers/libjabber.so does not create a valid GObject

(gnome-control-center:8225): credentials-cc-panel-WARNING **: cc-credentials-account-details-page.vala:138: No valid plugin found for provider jabber

ProblemType: Bug
DistroRelease: Ubuntu 12.10
Package: gnome-control-center 1:3.4.2-0ubuntu13
ProcVersionSignature: Ubuntu 3.5.0-13.13-generic 3.5.3
Uname: Linux 3.5.0-13-generic i686
NonfreeKernelModules: nvidia
ApportVersion: 2.5.1-0ubuntu3
Architecture: i386
Date: Fri Aug 31 10:51:14 2012
EcryptfsInUse: Yes
InstallationMedia: Ubuntu 12.04 LTS "Precise Pangolin" - Release i386 (20120423)
ProcEnviron:
 TERM=xterm
 PATH=(custom, user)
 LANG=en_US.UTF-8
 SHELL=/bin/bash
SourcePackage: gnome-control-center
UpgradeStatus: Upgraded to quantal on 2012-08-29 (1 days ago)
usr_lib_gnome-control-center:
 activity-log-manager-control-center 0.9.4-0ubuntu3
 deja-dup 23.90-0ubuntu1
 gnome-control-center-signon 0.0.13-0ubuntu1
 indicator-datetime 12.10.0-0ubuntu1

Revision history for this message
Ugo Riboni (uriboni) wrote :
Revision history for this message
Ugo Riboni (uriboni) wrote :
Revision history for this message
Sebastien Bacher (seb128) wrote :

thank you for your bug report, is that still an issue?

affects: gnome-control-center (Ubuntu) → gnome-control-center-signon (Ubuntu)
Changed in gnome-control-center-signon (Ubuntu):
importance: Undecided → Low
status: New → Incomplete
Revision history for this message
Launchpad Janitor (janitor) wrote :

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in libaccounts-glib (Ubuntu):
status: New → Confirmed
Revision history for this message
Kai Mast (kai-mast) wrote :

I can confirm this bug more or less. It seems to take several minutes until the content inside the window appears and I can go on entering the account credentials.

Revision history for this message
Dominik Grafenhofer (dpjg) wrote :

I confirm kai-mast's observation on 13.04. There are no error messages on the console to report.

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