ASUS Eee PC 1015PE Suspend, Hibernate, and Shutdown freezes
Affects | Status | Importance | Assigned to | Milestone | |
---|---|---|---|---|---|
kernel-package (Ubuntu) |
Confirmed
|
Undecided
|
Unassigned |
Bug Description
Binary package hint: kernel-package
I have an ASUS Eee PC 1015PE with Ubuntu 10.10. If I try to suspend or shutdown, it freezes. The screen locks up, the mouse cursor does not move, and I am forced to hold the power button for 3 seconds to get it to do a hard reboot.
This happens even if I choose "Suspend" from the GDM login menu. So this is not a Compiz (or probably even X) issue. I also get it if I shut the laptop lid (which would trigger a suspend). At least one other user reported this problem in the forums:
http://
Before I bought this computer I read articles saying that everything in Ubuntu 10.10 worked well. For example:
http://
So perhaps a recent kernel update broke suspend on this laptop. Everything else works great using the stock kernel, incl. Compiz, touchpad multitouch, and wireless. I did not apply any of the special packages mentioned in the article above.
I updated my BIOS to the latest available from ASUS, version 0801. (Also, my model has no Bluetooth, but some of the articles I read implied that the 1015PE does have Bluetooth. Not sure if that matters.)
I consider this a critical bug because I cannot use this netbook in the real world. Everytime I shut the lid to move it, I might lose data! I already have a workstation that is anchored to my desk. I bought this thing to be mobile.
ProblemType: Bug
DistroRelease: Ubuntu 10.10
Package: kernel-package (not installed)
ProcVersionSign
Uname: Linux 2.6.35-25-generic i686
Architecture: i386
Date: Tue Feb 1 12:49:41 2011
InstallationMedia: Ubuntu 10.10 "Maverick Meerkat" - Release i386 (20101007)
ProcEnviron:
LANG=en_US.UTF-8
SHELL=/bin/bash
SourcePackage: kernel-package
summary: |
- ASUS Eee PC 1015PE Suspend and Shutdown freezes + ASUS Eee PC 1015PE Suspend and Hibernate freezes |
summary: |
- ASUS Eee PC 1015PE Suspend and Hibernate freezes + ASUS Eee PC 1015PE Suspend, Hibernate, and Shutdown freezes |
Sometimes a shutdown works correctly (it worked correctly on one of my last four shutdowns). Reboot usually works but sometimes causes a freeze (it froze one of my last four reboots). The suspend and hibernate freeze are broken 100% of the time, and cause a "freeze" with a stuck mouse cursor and the last image on the screen..
Hibernate seems to flush RAM to disk successfully, but the LCD screen and computer never power off.
Various ASUS computers and motherboard have had problems with suspend before. I tried all the known solutions I could find but none were successful.
I disabled my internal USB controller in my BIOS. Results were the same.
I tried unbinding my EHCI devices using a custom script in /etc/pm/ sleep.d/ 20_custom- ehci_hcd as described here: ubuntuforums. org/showthread. php?p=9261807
http://
I did not have the xhci module, but I tried unload the ahci module in a custom /etc/pm/ config. d/usb3- suspend- workaround in the URL above. Didn't help. I then put all the USB modules (rt2x00usb and all other rt2?00* modules) and the "mac80211" module in there, with the same results.
I tried using the GRUB option "acpi_sleep= old_ordering" in /etc/default/grub on the line GRUB_CMDLINE_ LINUX_DEFAULT, as described here: /bugs.launchpad .net/ubuntu/ +source/ linux/+ bug/347150
https:/
That didn't help either. (I did remember to run update-grub.)
Apparently suspend and resume is an issue that lots of people are having problems with in 10.10. Here is a forum with fourteen pages and many unresolved suspend issues in 10.10: ubuntuforums. org/showthread. php?t=1596545& page=14
http://
I tried all the suggestions I found there. I installed the 10.10 "hibernate" package, but that did not change anything. I put the line GRUB_CMDLINE_ LINUX=" acpi_sleep= nonvs" in my /etc/default/grub config file, ran update-grub, and got the same result. I tried unloading various modules at suspend, looking for a culprit. No dice.
I tried upgrading to a PPA kernel 2.6.36-020636, as one of the posters suggested. At least two other posters reported success. I followed this: www.ramoonus. nl/2010/ 10/linux- kernel- 2-6-36- installation- guide-ubuntu- linux/
http://
...but alas, that too did not work for me.
I tried the older kernel 2.6.35-22 that came with the 10.10 CD but got the same results. One guy said that worked for him.
I tried upgrading to 2.6.37-rc2 from the PPA. Same results.
I will now try downgrading to Ubuntu 10.04, to see if that works. Some people reported that 10.04 worked for them but 10.10 does not.
This reminds of the v9.10 upgrade that broke lots of peoples' WiFi... :(