Ubuntu
kdeutils package

printer-applet.py crashed with KeyError in get_notifications(): 'job-originating-user-name'

Bug #841017 reported by rec9140
10
This bug affects 1 person
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kdeutils (Ubuntu)
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Bug Description

rec9140@Julep-rec9140-D525TUD:/etc/dpkg/dpkg.cfg.d$ lsb_release -rd
Description: Kubuntu oneiric (development branch) Alpha 3
Release: 11.10
rec9140@Julep-rec9140-D525TUD:/etc/dpkg/dpkg.cfg.d$

Printing via HPLIP based HP Printers

Print a page with out errors or crashes

Page printed but the crash report comes up

ProblemType: Crash
DistroRelease: Ubuntu 11.10
Package: printer-applet 4:4.7.0-0ubuntu2
ProcVersionSignature: Ubuntu 3.0.0-8.11-generic 3.0.1
Uname: Linux 3.0.0-8-generic x86_64
Architecture: amd64
Date: Sun Sep 4 09:36:38 2011
ExecutablePath: /usr/share/kde4/apps/printer-applet/printer-applet.py
InstallationMedia: Kubuntu 11.10 "Oneiric Ocelot" - Alpha amd64 (20110803.1)
InterpreterPath: /usr/bin/python2.7
PackageArchitecture: all
ProcCmdline: python /usr/bin/printer-applet
ProcEnviron:
 LANG=en_US.UTF-8
 SHELL=/bin/bash
PythonArgs: ['/usr/bin/printer-applet']
SourcePackage: kdeutils
Title: printer-applet.py crashed with KeyError in get_notifications(): 'job-originating-user-name'
Traceback:
 Traceback (most recent call last):
   File "/usr/share/kde4/apps/printer-applet/monitor.py", line 394, in get_notifications
     attrs['job-originating-user-name'] != cups.getUser ()):
 KeyError: 'job-originating-user-name'
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm admin cdrom dialout lpadmin plugdev sambashare

rec9140 (rec9140)
visibility: private → public
Revision history for this message
Apport retracing service (apport) wrote : This bug is a duplicate

Thank you for taking the time to report this crash and helping to make Ubuntu better. This particular crash has already been reported and is a duplicate of bug #629753, so is being marked as such. Please look at the other bug report to see if there is any missing information that you can provide, or to see if there is a workaround for the bug. Additionally, any further discussion regarding the bug should occur in the other report. Please continue to report any other bugs you may find.

tags: removed: need-duplicate-check
Revision history for this message
rec9140 (rec9140) wrote :

No, "duplicate" is not a duplicate.

First, were talking different versions of the distro, almost a year apart,

Secondly, after review printing from a browser does not complete. It will print the first 1/4 of a page or so and then just print big long colored blocks.

Text printing from Kate seems to work.

Same page. same printer, older version 10.10 via KMint, same HPLIP (direct from the HPLIP PPA) versions, page prints fine. Only change is KDE 4.7.0.

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