Ubuntu
init-system-helpers package

Upgrade from 14.04 to 16.04 dependency issues

Bug #1572903 reported by Mario Costa
40
This bug affects 9 people
Affects Status Importance Assigned to Milestone
init-system-helpers (Ubuntu)
Confirmed
Undecided
Unassigned

Bug Description

While upgrading from ubuntu 14.04 LTS to 16.04 LTS had errors regarding several packages, such as systemd-sysv and init package and others ...

Please refer to the attached logs.

Also the folowing errors:

sudo update-manager -d
[sudo] password for xxxxxxxx:
Checking for a new Ubuntu release
No bp log location saved, using default.
[000:000] Cpu: 6.69.1, x4, 2401Mhz, 7868MB
[000:001] Computer model: Not available
[000:001] Browser XEmbed support present: 1
[000:001] Browser toolkit is Gtk2.
[000:003] Using Gtk2 toolkit
No bp log location saved, using default.
[000:000] Cpu: 6.69.1, x4, 2401Mhz, 7868MB
[000:000] Computer model: Not available
[000:179] Warning(optionsfile.cc:30): Load: Could not open file, err=2
[000:179] No bp log location saved, using default.
[000:179] Cpu: 6.69.1, x4, 2401Mhz, 7868MB
[000:179] Computer model: Not available
[000:179] Browser XEmbed support present: 1
[000:179] Browser toolkit is Gtk2.
[000:179] Using Gtk2 toolkit
[000:138] Warning(optionsfile.cc:30): Load: Could not open file, err=2
[000:139] No bp log location saved, using default.
[000:139] Cpu: 6.69.1, x4, 2401Mhz, 7868MB
[000:139] Computer model: Not available
/usr/lib/python3/dist-packages/DistUpgrade/DistUpgradeFetcher.py:86: Warning: g_object_ref: assertion 'object->ref_count > 0' failed
  res = self.widgets.dialog_release_notes.run()
/usr/lib/python3/dist-packages/DistUpgrade/DistUpgradeFetcher.py:86: Warning: g_object_unref: assertion 'object->ref_count > 0' failed
  res = self.widgets.dialog_release_notes.run()
authenticate 'xenial.tar.gz' against 'xenial.tar.gz.gpg'
extracting 'xenial.tar.gz'
Traceback (most recent call last):
  File "/usr/share/apport/package_hook", line 19, in <module>
    import apport
  File "/usr/lib/python3/dist-packages/apport/__init__.py", line 5, in <module>
    from apport.report import Report
  File "/usr/lib/python3/dist-packages/apport/report.py", line 30, in <module>
    import apport.fileutils
  File "/usr/lib/python3/dist-packages/apport/fileutils.py", line 23, in <module>
    from apport.packaging_impl import impl as packaging
  File "/usr/lib/python3/dist-packages/apport/packaging_impl.py", line 20, in <module>
    import apt
  File "/usr/lib/python3/dist-packages/apt/__init__.py", line 23, in <module>
    import apt_pkg
ImportError: /usr/lib/x86_64-linux-gnu/libapt-pkg.so.5.0: symbol _ZNKSt7__cxx1112basic_stringIcSt11char_traitsIcESaIcEE7compareERKS4_, version GLIBCXX_3.4.21 not defined in file libstdc++.so.6 with link time reference
Error in sys.excepthook:
Traceback (most recent call last):
  File "/usr/lib/python3/dist-packages/apport_python_hook.py", line 63, in apport_excepthook
    from apport.fileutils import likely_packaged, get_recent_crashes
  File "/usr/lib/python3/dist-packages/apport/__init__.py", line 5, in <module>
    from apport.report import Report
  File "/usr/lib/python3/dist-packages/apport/report.py", line 30, in <module>
    import apport.fileutils
  File "/usr/lib/python3/dist-packages/apport/fileutils.py", line 23, in <module>
    from apport.packaging_impl import impl as packaging
  File "/usr/lib/python3/dist-packages/apport/packaging_impl.py", line 20, in <module>
    import apt
  File "/usr/lib/python3/dist-packages/apt/__init__.py", line 23, in <module>
    import apt_pkg
ImportError: /usr/lib/x86_64-linux-gnu/libapt-pkg.so.5.0: symbol _ZNKSt7__cxx1112basic_stringIcSt11char_traitsIcESaIcEE7compareERKS4_, version GLIBCXX_3.4.21 not defined in file libstdc++.so.6 with link time reference

Original exception was:
Traceback (most recent call last):
  File "/usr/share/apport/package_hook", line 19, in <module>
    import apport
  File "/usr/lib/python3/dist-packages/apport/__init__.py", line 5, in <module>
    from apport.report import Report
  File "/usr/lib/python3/dist-packages/apport/report.py", line 30, in <module>
    import apport.fileutils
  File "/usr/lib/python3/dist-packages/apport/fileutils.py", line 23, in <module>
    from apport.packaging_impl import impl as packaging
  File "/usr/lib/python3/dist-packages/apport/packaging_impl.py", line 20, in <module>
    import apt
  File "/usr/lib/python3/dist-packages/apt/__init__.py", line 23, in <module>
    import apt_pkg
ImportError: /usr/lib/x86_64-linux-gnu/libapt-pkg.so.5.0: symbol _ZNKSt7__cxx1112basic_stringIcSt11char_traitsIcESaIcEE7compareERKS4_, version GLIBCXX_3.4.21 not defined in file libstdc++.so.6 with link time reference
Traceback (most recent call last):
  File "/usr/share/apport/package_hook", line 19, in <module>
    import apport
  File "/usr/lib/python3/dist-packages/apport/__init__.py", line 5, in <module>
    from apport.report import Report
  File "/usr/lib/python3/dist-packages/apport/report.py", line 30, in <module>
    import apport.fileutils
  File "/usr/lib/python3/dist-packages/apport/fileutils.py", line 23, in <module>
    from apport.packaging_impl import impl as packaging
  File "/usr/lib/python3/dist-packages/apport/packaging_impl.py", line 20, in <module>
    import apt
  File "/usr/lib/python3/dist-packages/apt/__init__.py", line 23, in <module>
    import apt_pkg
ImportError: /usr/lib/x86_64-linux-gnu/libapt-pkg.so.5.0: symbol _ZNKSt7__cxx1112basic_stringIcSt11char_traitsIcESaIcEE7compareERKS4_, version GLIBCXX_3.4.21 not defined in file libstdc++.so.6 with link time reference
Error in sys.excepthook:
Traceback (most recent call last):
  File "/usr/lib/python3/dist-packages/apport_python_hook.py", line 63, in apport_excepthook
    from apport.fileutils import likely_packaged, get_recent_crashes
  File "/usr/lib/python3/dist-packages/apport/__init__.py", line 5, in <module>
    from apport.report import Report
  File "/usr/lib/python3/dist-packages/apport/report.py", line 30, in <module>
    import apport.fileutils
  File "/usr/lib/python3/dist-packages/apport/fileutils.py", line 23, in <module>
    from apport.packaging_impl import impl as packaging
  File "/usr/lib/python3/dist-packages/apport/packaging_impl.py", line 20, in <module>
    import apt
  File "/usr/lib/python3/dist-packages/apt/__init__.py", line 23, in <module>
    import apt_pkg
ImportError: /usr/lib/x86_64-linux-gnu/libapt-pkg.so.5.0: symbol _ZNKSt7__cxx1112basic_stringIcSt11char_traitsIcESaIcEE7compareERKS4_, version GLIBCXX_3.4.21 not defined in file libstdc++.so.6 with link time reference

Original exception was:
Traceback (most recent call last):
  File "/usr/share/apport/package_hook", line 19, in <module>
    import apport
  File "/usr/lib/python3/dist-packages/apport/__init__.py", line 5, in <module>
    from apport.report import Report
  File "/usr/lib/python3/dist-packages/apport/report.py", line 30, in <module>
    import apport.fileutils
  File "/usr/lib/python3/dist-packages/apport/fileutils.py", line 23, in <module>
    from apport.packaging_impl import impl as packaging
  File "/usr/lib/python3/dist-packages/apport/packaging_impl.py", line 20, in <module>
    import apt
  File "/usr/lib/python3/dist-packages/apt/__init__.py", line 23, in <module>
    import apt_pkg
ImportError: /usr/lib/x86_64-linux-gnu/libapt-pkg.so.5.0: symbol _ZNKSt7__cxx1112basic_stringIcSt11char_traitsIcESaIcEE7compareERKS4_, version GLIBCXX_3.4.21 not defined in file libstdc++.so.6 with link time reference
ERROR: Cannot create report: [Errno 17] File exists: '/var/crash/init.0.crash'

Revision history for this message
Mario Costa (mario-silva-costa) wrote :
Revision history for this message
Launchpad Janitor (janitor) wrote :

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in init-system-helpers (Ubuntu):
status: New → Confirmed
Revision history for this message
Mario Costa (mario-silva-costa) wrote :

Add no problems afterwards, just using dpkg --confgure all, I've ended with a stable system, and successful upgrade.

Revision history for this message
Konstantin (hi-angel-z) wrote :

The `dpkg --configure -a` didn't work for me. Upon configuring it throws the same errors it threw when failed to configure it, like:

octave: relocation error: octave: symbol _ZNSt7__cxx1112basic_stringIcSt11char_traitsIcESaIcEE9_M_assignERKS4_, version GLIBCXX_3.4.21 not defined in file libstdc++.so.6 with link time reference
dpkg: error processing package octave (--configure):
 subprocess installed post-installation script returned error exit status 127

And no stable system at all, DM doesn't even start, I'm trying fix it from chroot from live dvd, without a success yet.

Revision history for this message
Konstantin (hi-angel-z) wrote :

Okay, so, here's the workaround: download the libstdc++6 package from here http://packages.ubuntu.com/xenial/libstdc%2B%2B6 , both i386 and amd64 versions, then install them with dpkg -i.

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