Ubuntu
hplip package

simple-scan crashed with SIGSEGV in GI_libc_free()

Bug #902830 reported by Dmitry Shachnev on 2011-12-11

This bug affects 1 person

	Status	Importance	Assigned to
HPLIP	New	Undecided	Unassigned
Simple Scan	Won't Fix	Undecided	Unassigned
hplip (Ubuntu)	New	Medium	Unassigned

Bug Description

Simple scan crashed when I tried to scan another page.

ProblemType: Crash
DistroRelease: Ubuntu 11.10
Package: simple-scan 3.2.1-0ubuntu1~oneiric1
ProcVersionSignature: Ubuntu 3.0.0-14.23-generic 3.0.9
Uname: Linux 3.0.0-14-generic i686
ApportVersion: 1.23-0ubuntu4
Architecture: i386
Date: Sun Dec 11 20:36:10 2011
DriverPackageVersions:
libsane 1.0.22-2ubuntu2
libsane-extras N/A
hplip 3.11.7-1ubuntu3.1
hpoj N/A
ExecutablePath: /usr/bin/simple-scan
InstallationMedia: Ubuntu 10.04 "Lucid Lynx" - Beta i386 (20100318)
MachineType: FUJITSU SIEMENS AMILO Li 1818
ProcCmdline: simple-scan
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.0.0-14-generic root=UUID=2e8fd81a-2a9c-4223-b8cb-19c24f99764e ro quiet splash vt.handoff=7
SegvAnalysis:
Segfault happened at: 0xa8d93c <__GI___libc_free+92>: lock cmpxchg %ecx,(%esi)
PC (0x00a8d93c) ok
source "%ecx" ok
destination "(%esi)" (0x0e410285) not located in a known VMA region (needed writable region)!
Stack memory exhausted (SP below stack segment)
SegvReason: writing unknown VMA
Signal: 11
SourcePackage: simple-scan
StacktraceTop:
__GI___libc_free (mem=0x648c7c) at malloc.c:3736
sane_hpaio_close () from /usr/lib/sane/libsane-hpaio.so.1
sane_dll_close () from /usr/lib/libsane.so.1
sane_close () from /usr/lib/libsane.so.1
?? ()
Title: simple-scan crashed with SIGSEGV in __GI___libc_free()
UpgradeStatus: Upgraded to oneiric on 2011-12-10 (1 days ago)
UserGroups: adm admin audio cdrom dialout dip fax floppy fuse lpadmin netdev nopasswdlogin plugdev sambashare tape video
dmi.bios.date: 07/30/2007
dmi.bios.vendor: FUJITSU SIEMENS
dmi.bios.version: 1.14C
dmi.board.name: AMILO Li 1818
dmi.board.vendor: FUJITSU SIEMENS
dmi.chassis.type: 10
dmi.chassis.vendor: FUJITSU SIEMENS
dmi.modalias: dmi:bvnFUJITSUSIEMENS:bvr1.14C:bd07/30/2007:svnFUJITSUSIEMENS:pnAMILOLi1818:pvr:rvnFUJITSUSIEMENS:rnAMILOLi1818:rvr:cvnFUJITSUSIEMENS:ct10:cvr:
dmi.product.name: AMILO Li 1818
dmi.sys.vendor: FUJITSU SIEMENS

Tags:

Revision history for this message

Dmitry Shachnev (mitya57) wrote on 2011-12-11:

BootDmesg.txt Edit (53.1 KiB, text/plain; charset="utf-8")
CurrentDmesg.txt Edit (1.8 KiB, text/plain; charset="utf-8")
Dependencies.txt Edit (3.8 KiB, text/plain; charset="utf-8")
Disassembly.txt Edit (963 bytes, text/plain; charset="utf-8")
Lspci.txt Edit (11.2 KiB, text/plain; charset="utf-8")
Lsusb.txt Edit (455 bytes, text/plain; charset="utf-8")
ProcCpuinfo.txt Edit (610 bytes, text/plain; charset="utf-8")
ProcEnviron.txt Edit (144 bytes, text/plain; charset="utf-8")
ProcInterrupts.txt Edit (1.1 KiB, text/plain; charset="utf-8")
ProcMaps.txt Edit (55.3 KiB, text/plain; charset="utf-8")
ProcModules.txt Edit (1.8 KiB, text/plain; charset="utf-8")
ProcStatus.txt Edit (813 bytes, text/plain; charset="utf-8")
Registers.txt Edit (476 bytes, text/plain; charset="utf-8")
SimpleScanLog.txt Edit (368.0 KiB, text/plain; charset="utf-8")
Stacktrace.txt Edit (1.4 KiB, text/plain; charset="utf-8")
ThreadStacktrace.txt Edit (8.6 KiB, text/plain; charset="utf-8")
UdevDb.txt Edit (108.5 KiB, text/plain; charset="utf-8")
UdevLog.txt Edit (232.6 KiB, text/plain; charset="utf-8")
XsessionErrors.txt Edit (112.0 KiB, text/plain; charset="utf-8")

visibility:

private → public

Revision history for this message

Apport retracing service (apport) wrote on 2011-12-11:

StacktraceTop:
__GI___libc_free (mem=0x648c7c) at malloc.c:3736
hpaioPmlDeallocateObjects (hpaio=<optimized out>) at scan/sane/hpaio.c:604
sane_hpaio_close (handle=0x9ee4400) at scan/sane/hpaio.c:2347
sane_dll_close (handle=0x9e0bda0) at dll.c:1221
sane_close (h=0x9e0bda0) at dll-s.c:78

Revision history for this message

Apport retracing service (apport) wrote on 2011-12-11: Stacktrace.txt

Stacktrace.txt Edit (4.6 KiB, text/plain)

Revision history for this message

Apport retracing service (apport) wrote on 2011-12-11: ThreadStacktrace.txt

ThreadStacktrace.txt Edit (28.4 KiB, text/plain)

Changed in simple-scan (Ubuntu):
importance:	Undecided → Medium
tags:	removed: need-i386-retrace

Revision history for this message

Michael Nagel (nailor) wrote on 2011-12-26:

Hi there,

thank you for filing this bug and showing your interest in Simple Scan!

This seems to be a Hardware Issue, i.e. Simple Scan does not support your scanner perfectly -- or possibly not at all.

Unfortunately such problems happen more often then they should, and while it might indeed be a problem with Simple Scan, in our experience, most of the time it is not.
This is why we prepared a check-list at [1] that will let you find out whether or not it really is a problem with Simple Scan and what your options are in either case.

Please read that list and tell us how you decided to proceed. I will set this bug to "Incomplete", so a friendly robot will expire this bug in 60 days if you do not respond. However, we would really prefer to hear back from you!

Best Regards
Michael

[1] https://help.ubuntu.com/community/SimpleScanHardwareIssues

Changed in simple-scan (Ubuntu):
status:	New → Incomplete
Changed in simple-scan:
status:	New → Incomplete

Revision history for this message

Dmitry Shachnev (mitya57) wrote on 2011-12-26:

@Michael: I've been using Simple Scan / XSane for 2 years with this device, and I got such a crash only once. All required information about this device should be present in UdevDb.txt. Also, I can't reproduce this crash.

Revision history for this message

Dmitry Shachnev (mitya57) wrote on 2011-12-26:

I also marked it as affecting hplip, because "libsane-hpaio" package which contains /usr/lib/sane/libsane-hpaio.so.1 is built from "hplip" source.

Changed in simple-scan:
status:	Incomplete → New
Changed in simple-scan (Ubuntu):
status:	Incomplete → New

Revision history for this message

Michael Nagel (nailor) wrote on 2012-01-07:

Considering the fact that this is most likely an issue with the sane backend / hplip and simple-scan is really lacking manpower I am going to close the tasks against simple-scan. This does not imply that there is no problem, but rather that nobody is going to look into it because it happens only seldom to a few users and there are no clear instructions how to recreate it.

Changed in simple-scan:
status:	New → Won't Fix
Changed in simple-scan (Ubuntu):
status:	New → Invalid

Revision history for this message

Dmitry Shachnev (mitya57) wrote on 2012-01-08:

OK, I'll reassign it to hplip.

affects:	simple-scan (Ubuntu) → hplip (Ubuntu)
Changed in hplip (Ubuntu):
status:	Invalid → New

Revision history for this message

Till Kamppeter (till-kamppeter) wrote on 2012-01-08:

#10

To the HPLIP developers at HP: Can you have a look into this? Looks like a double free in the scanner driver.

Revision history for this message

Rolf Leggewie (r0lf) wrote on 2016-03-22:

#11

same as bug 560894?

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simple-scan crashed with SIGSEGV in __GI___libc_free()

Bug Description

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Ubuntu
hplip package

simple-scan crashed with SIGSEGV in GI_libc_free()