Ubuntu
hplip package

cups try to remove log file instead of log directory

Bug #777218 reported by Jérôme on 2011-05-04

This bug affects 5 people

Affects		Status	Importance	Assigned to	Milestone
	HPLIP	Confirmed	Undecided	Unassigned
	hplip (Ubuntu)	Incomplete	Undecided	Unassigned

Bug Description

Binary package hint: cups

The /var/log/cups/error_log file shows daily :
---
Unable to remove temporary file "/var/spool/cups/tmp/.hplip" - Is a directory
---

ProblemType: Bug
DistroRelease: Ubuntu 10.04
Package: cups 1.4.3-1ubuntu1.3
ProcVersionSignature: Ubuntu 2.6.32-31.61-generic 2.6.32.32+drm33.14
Uname: Linux 2.6.32-31-generic x86_64
Architecture: amd64
CupsErrorLog:
E [03/May/2011:17:22:29 +0200] Unable to remove temporary file "/var/spool/cups/tmp/.hplip" - Is a directory
E [03/May/2011:18:50:13 +0200] Unable to remove temporary file "/var/spool/cups/tmp/.hplip" - Is a directory
E [04/May/2011:17:21:16 +0200] Unable to remove temporary file "/var/spool/cups/tmp/.hplip" - Is a directory
E [04/May/2011:18:00:40 +0200] Unable to remove temporary file "/var/spool/cups/tmp/.hplip" - Is a directory
Date: Wed May 4 18:11:34 2011
InstallationMedia: Ubuntu 10.04.2 LTS "Lucid Lynx" - Release amd64 (20110211.3)
Lpstat: Error: command ['lpstat', '-v'] failed with exit code 1: lpstat: No destinations added.
Lsusb:
Bus 002 Device 002: ID 046d:c03e Logitech, Inc. Premium Optical Wheel Mouse
Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
MachineType: System manufacturer System Product Name
Papersize: a4
ProcCmdLine: BOOT_IMAGE=/boot/vmlinuz-2.6.32-31-generic root=UUID=61eae3b7-cc04-4622-bc67-2e883b1a5b2e ro quiet splash
ProcEnviron:
LANG=fr_FR.utf8
SHELL=/bin/bash
SourcePackage: cups
dmi.bios.date: 05/28/2007
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 0702
dmi.board.asset.tag: To Be Filled By O.E.M.
dmi.board.name: M2N
dmi.board.vendor: ASUSTeK Computer INC.
dmi.board.version: Rev 1.xx
dmi.chassis.asset.tag: Asset-1234567890
dmi.chassis.type: 3
dmi.chassis.vendor: Chassis Manufacture
dmi.chassis.version: Chassis Version
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr0702:bd05/28/2007:svnSystemmanufacturer:pnSystemProductName:pvrSystemVersion:rvnASUSTeKComputerINC.:rnM2N:rvrRev1.xx:cvnChassisManufacture:ct3:cvrChassisVersion:
dmi.product.name: System Product Name
dmi.product.version: System Version
dmi.sys.vendor: System manufacturer

Tags:

Revision history for this message

Jérôme (jerome-bouat) wrote on 2011-05-04:

BootDmesg.txt Edit (42.1 KiB, text/plain; charset="utf-8")
CurrentDmesg.txt Edit (1.4 KiB, text/plain; charset="utf-8")
Dependencies.txt Edit (2.5 KiB, text/plain; charset="utf-8")
Locale.txt Edit (305 bytes, text/plain; charset="utf-8")
Lspci.txt Edit (11.9 KiB, text/plain; charset="utf-8")
PrintingPackages.txt Edit (685 bytes, text/plain; charset="utf-8")
ProcCpuinfo.txt Edit (1.5 KiB, text/plain; charset="utf-8")
ProcInterrupts.txt Edit (1.5 KiB, text/plain; charset="utf-8")
ProcModules.txt Edit (3.0 KiB, text/plain; charset="utf-8")
UdevDb.txt Edit (85.0 KiB, text/plain; charset="utf-8")
UdevLog.txt Edit (203.0 KiB, text/plain; charset="utf-8")

Revision history for this message

Jérôme (jerome-bouat) wrote on 2011-05-04:

j@dt:~$ sudo ls -al /var/spool/cups/tmp/.hplip
total 8
drwxr----- 2 lp lp 4096 2011-04-10 11:11 .
drwxrwx--T 3 root lp 4096 2011-04-10 11:11 ..
-rw-r----- 1 lp lp 0 2011-04-10 11:11 hplip.conf
j@dt:~$

Launchpad Janitor (janitor) on 2011-07-26

Changed in cups (Ubuntu):
status:	New → Confirmed

Revision history for this message

Michael Deats (michaeldeats) wrote on 2011-07-26:

I've picked up this as well in /var/log/cups/error_log :

E [26/Jul/2011:03:07:37 +0200] Unable to remove temporary file "/var/spool/cups/tmp/.hplip" - Is a directory
E [26/Jul/2011:03:07:49 +0200] Unable to remove temporary file "/var/spool/cups/tmp/.hplip" - Is a directory

This seems to actually cause cups to stop running under certain conditions.

My system info:

Distributor ID: Ubuntu
Description: Ubuntu 10.04.1 LTS
Release: 10.04
Codename: lucid

cups: 1.4.3-1ubuntu1.2

Revision history for this message

Till Kamppeter (till-kamppeter) wrote on 2011-07-26:

To the developers of HPLIP at HP: Can you make sure that the CUPS filters and backends do not generate a personal configuration directory? These do not run as the user who sent the original print job but as the system user "lp". So it does not make sense to create the configuration directory. In addition, CUPS is not prepared to have subdirectories in its temporary file directory /var/spool/cups/tmp/.

affects:	cups (Ubuntu) → hplip (Ubuntu)
Changed in hplip:
status:	New → Confirmed

Revision history for this message

gf (gf-interlinks-deactivatedaccount) wrote on 2018-10-12:

Hello again Jérôme,
Thank you for submitting this other bug and reporting a problem with the hplip package. You made this bug report in 2011 and Ubuntu and hplip have been updated since then.

Could you confirm that this is no longer a problem and that we can close the ticket?
If it is still a problem, are you still interested in finding a solution to this bug?
If you are, could you let us know and, in the current version, could you run the following (only once):
apport-collect 777218
and upload the updated logs and and any other logs that are relevant for this particular issue.

Thank you again for helping make Ubuntu better.
G
[Ubuntu Bug Squad volunteer triager]

Changed in hplip (Ubuntu):
status:	Confirmed → Incomplete

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cups try to remove log file instead of log directory

Bug Description

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hplip package