systray.py crashed with IusernameportError in <usernameodule>()

Thank you for taking the time to report this bug and helping to make Ubuntu better. Please answer these questions:

* Is this reproducible?
* If so, what specific steps should we take to recreate this bug?

This will help us to find and resolve the problem.

Hi Andreas. This systray.py crash requires the following steps:
1. hplip-data package installed -- this is required by hplip which is
recommended by ubuntu-desktop.
2. python-qt3 package is not installed. systray.py wants to import * from
qt which is provided by python-qt3. However, python-qt3 package is not
required/recommended by hplip.

On Tue, Sep 16, 2008 at 4:35 PM, Andreas Moog <email address hidden>wrote:

> Thank you for taking the time to report this bug and helping to make
> Ubuntu better. Please answer these questions:
>
> * Is this reproducible?
> * If so, what specific steps should we take to recreate this bug?
>
> This will help us to find and resolve the problem.
>
> ** Visibility changed to: Public
>
> ** Changed in: hplip (Ubuntu)
> Importance: Undecided => Medium
> Status: New => Incomplete
>
> --
> systray.py crashed with IusernameportError in <usernameodule>()
> https://bugs.launchpad.net/bugs/269915
> You received this bug notification because you are a direct subscriber
> of the bug.
>

--

-
Michael

Hi Andreas. This systray.py crash requires the following steps:

1. hplip-data package installed -- this is required by hplip which is recommended by ubuntu-desktop.
2. python-qt3 package is not installed. systray.py wants to import * from qt which is provided by python-qt3. However, python-qt3 package is not required/recommended by hplip.

I guess this should go to the hplip maintainer? Maybe ubuntu-desktop too?

This isn't an HPLIP problem, per se. The problem is that python-qt3 is not installed on Ubuntu by default. Till, any comments?

Aaron

The systray applet should not be started if the hplip-gui package (this one requires python-qt3) is not installed. The autostarter file for the systray applet, /etc/xdg/autostart/hplip-systray.desktop, is in hplip-gui. Also menu entries for GUI apps, like hp-ttolbox are only in hplip-gui.

Tools run in text mode should not trigger the systray applet. Is this the case?

If the applet is triggered by a non-GUI process (does the hpfax CUPS backend trigger it when it receives a job?) then the applet should exit gracefully. putting a decent error message into an appropriate log file (like /var/log/syslog). If it crashes, it triggers the automatic bug reporter Apport in Ubuntu (and perhaps also similar things in other modern distros). The caller should also handle this case gracefully and issue a decent error message (for CUPS backends or filters drop it in /var/log/cups/error_log).

marking as triaged

LinkedIn
------------

Bug,

I'd like to add you to my professional network on LinkedIn.

- Michael

Michael Fox
Senior Test Engineer at Cavium Networks
San Francisco Bay Area

Confirm that you know Michael Fox
https://www.linkedin.com/e/-31w6o8-gnt80k7x-f/isd/2912216243/VATEJh5k/

--
(c) 2011, LinkedIn Corporation