Fails to download scanner plugin via hp-plugin

Bug #1903693 reported by Benjamin Tegge
10
This bug affects 2 people
Affects Status Importance Assigned to Milestone
hplip (Ubuntu)
Confirmed
Undecided
Unassigned

Bug Description

I'm trying to install the plugin to get my scanner of the multi function printer HP M182n working on 18.04, which I am currently still using on my machine and it fails to download the plugin. Looking at https://developers.hp.com/hp-linux-imaging-and-printing/plugins I see that it is likely that the file hplip-3.17.10-plugin.run has been removed from the server. There is a newer one, hplip-3.17.11-plugin.run but it's getting more and more messy trying to make this minor version number bump in the plugin work with the version in Ubuntu and the upstream software quality is terrible too. I started replacing version numbers and hashes in the bash makeself run files, but it fails again. This time with:

  Uncompressing HPLIP 3.17.10 Plugin Self Extracting Archive....
  gzip: stdin: invalid compressed data--format violated
  .Extraction failed.
  Terminated
  error: Python gobject/dbus may be not installed

From my point of view, no average user should have to suffer through this. I guess Ubuntu/Debian and HP don't talk to each other to support each other in delivering a pain free user experience. Can you please look into this and maybe release the .11 version of point me to a release to test for the users who are still on a still good 18.04 LTS?

Here is my initial attempt:

  $ hp-plugin

  HP Linux Imaging and Printing System (ver. 3.17.10)
  Plugin Download and Install Utility ver. 2.1

  Copyright (c) 2001-15 HP Development Company, LP
  This software comes with ABSOLUTELY NO WARRANTY.
  This is free software, and you are welcome to distribute it
  under certain conditions. See COPYING file for more details.

  HP Linux Imaging and Printing System (ver. 3.17.10)
  Plugin Download and Install Utility ver. 2.1

  Copyright (c) 2001-15 HP Development Company, LP
  This software comes with ABSOLUTELY NO WARRANTY.
  This is free software, and you are welcome to distribute it
  under certain conditions. See COPYING file for more details.

  qt5ct: using qt5ct plugin
  Checking for network connection...
  Downloading plug-in from: None
  Receiving digital keys: /usr/bin/gpg --homedir /home/livewire/.hplip/.gnupg --no-permission-warning --keyserver pgp.mit.edu --recv-keys 0x4ABA2F66DBD5A95894910E0673D770CDA59047B9
  |Getötet

Revision history for this message
Wladimir Mutel (mwg) wrote :

I would greet this kind of Bionic SRU with both my hands but I doubt very much Ubuntu would agree to do it this way.

Revision history for this message
Launchpad Janitor (janitor) wrote :

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in hplip (Ubuntu):
status: New → Confirmed
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