Envy 5030 Printer unable to be setup via hplip Lubuntu 20.04
Affects | Status | Importance | Assigned to | Milestone | |
---|---|---|---|---|---|
hplip (Ubuntu) |
New
|
Undecided
|
Unassigned |
Bug Description
Information via $ lsb_release -rd:
Description: Ubuntu 20.04 LTS
Release: 20.04
Information via $ apt-cache policy hplip
hplip:
Installed: 3.20.3+dfsg0-2
Candidate: 3.20.3+dfsg0-2
Version table:
*** 3.20.3+dfsg0-2 500
500 http://
100 /var/lib/
Relevant hplip package information:
$ dpkg -l hplip*
Desired=
| Status=
|/ Err?=(none)
||/ Name Version Architecture Description
+++-===
ii hplip 3.20.3+dfsg0-2 amd64 HP Linux Printing and Imaging System (HPLIP)
un hplip-cups <none> <none> (no description available)
ii hplip-data 3.20.3+dfsg0-2 all HP Linux Printing and Imaging - data files
un hplip-doc <none> <none> (no description available)
ii hplip-gui 3.20.3+dfsg0-2 all HP Linux Printing and Imaging - GUI utilities (Qt-based)
Hello, newbie here,
I am unable to setup and use my HP Envy 5030 printer on my Lubuntu 20.04 system.
Steps to reproduce the problem:
I am trying to setup my printer via wifi.
1) I run hp-setup from the terminal.
2) I select the 'Wireless/802.11' option and click next.
3) I plug my printer in via usb cable and press next.
4) My printer is recognized and I press next.
5) An error dialog pops up saying "An I/O error occurred.
Please check the USB connection to your printer and try again.
(Device I/O error)". Moreover, the terminal displays a 'Channel write error'. (please see the attached screenshot).
Please find attached the results of the hp-check.log file; it is worth noting that a warning message is displayed in the file indicating that Ubuntu 20.04 is not supported.
Regarding the Missing Required Dependencies via the hp-check.log file:
libcups2 - is installed.
python3-pyqt4 - has been replaced with python3-pyqt5
gtk2-engines-pixbuf - is installed.
I am able to set up the printer with hp-setup when selecting the USB option. I am able to print but not scan.
I have previously installed the hplip package via the automatic installer on the HP website (https:/
Thank you in advance,
Owen
ProblemType: Bug
DistroRelease: Ubuntu 20.04
Package: hplip 3.20.3+dfsg0-2
ProcVersionSign
Uname: Linux 5.4.0-37-generic x86_64
ApportVersion: 2.20.11-0ubuntu27.3
Architecture: amd64
CasperMD5CheckR
CurrentDesktop: LXQt
Date: Mon Jun 22 19:22:07 2020
InstallationDate: Installed on 2020-06-05 (16 days ago)
InstallationMedia: Lubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423)
Lpstat: device for ENVY_5000_
MachineType: LENOVO 81J1
Papersize: a4
PpdFiles: Error: command ['fgrep', '-H', '*NickName', '/etc/cups/
ProcKernelCmdLine: BOOT_IMAGE=
SourcePackage: hplip
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 04/18/2019
dmi.bios.vendor: LENOVO
dmi.bios.version: 9HCN23WW
dmi.board.
dmi.board.name: LNVNB161216
dmi.board.vendor: LENOVO
dmi.board.version: SDK0R32802WIN
dmi.chassis.
dmi.chassis.type: 10
dmi.chassis.vendor: LENOVO
dmi.chassis.
dmi.modalias: dmi:bvnLENOVO:
dmi.product.family: ideapad S130-11IGM
dmi.product.name: 81J1
dmi.product.sku: LENOVO_
dmi.product.
dmi.sys.vendor: LENOVO