Ubuntu
hplip package

setup.py crashed with TypeError in showIOError(): 'Error' object is not subscriptable

Bug #1861386 reported by Jeff on 2020-01-30

This bug affects 2 people

Affects		Status	Importance	Assigned to	Milestone
	hplip (Ubuntu)	Confirmed	Medium	Unassigned

Bug Description

unable turn on wireless adapther

ProblemType: Crash
DistroRelease: Ubuntu 20.04
Package: hplip-data 3.19.12+dfsg0-3
ProcVersionSignature: Ubuntu 5.4.0-12.15-generic 5.4.8
Uname: Linux 5.4.0-12-generic x86_64
ApportVersion: 2.20.11-0ubuntu15
Architecture: amd64
CupsErrorLog:
W [30/Jan/2020:02:00:50 +0800] CreateProfile failed: org.freedesktop.ColorManager.AlreadyExists:profile id \'HP_LaserJet_Pro_MFP_M128fw_92E38F_-Gray..\' already exists
W [30/Jan/2020:02:00:50 +0800] CreateProfile failed: org.freedesktop.ColorManager.AlreadyExists:profile id \'HP_LaserJet_Pro_MFP_M128fw_92E38F_-DeviceN..\' already exists
Date: Thu Jan 30 17:04:28 2020
ExecutablePath: /usr/share/hplip/setup.py
InstallationDate: Installed on 2020-01-29 (0 days ago)
InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Alpha amd64 (20200124)
InterpreterPath: /usr/bin/python3.7
Lpstat:
device for HP-LaserJet-Pro-MFP-M128fw: hp:/usb/HP_LaserJet_Pro_MFP_M128fw?serial=CNBKM5L1PP
device for HP-LaserJet-Pro-MFP-M128fw-Fax-2: hpfax:/usb/HP_LaserJet_Pro_MFP_M128fw?serial=CNBKM5L1PP
device for HP_LaserJet_Pro_MFP_M128fw_92E38F_: implicitclass://HP_LaserJet_Pro_MFP_M128fw_92E38F_/
MachineType: LENOVO 5038C11
PackageArchitecture: all
Papersize: a4
PpdFiles:
HP_LaserJet_Pro_MFP_M128fw_92E38F_: HP LaserJet Pro MFP M128fw, driverless, cups-filters 1.27.0
HP-LaserJet-Pro-MFP-M128fw-Fax-2: HP Fax2 hpcups
HP-LaserJet-Pro-MFP-M128fw: HP LaserJet Pro MFP m128fw, hpcups 3.19.12
ProcCmdline: /usr/bin/python3 /usr/bin/hp-setup
ProcEnviron:
LANGUAGE=zh_CN:zh
LANG=zh_CN.UTF-8
TERM=xterm-256color
PATH=(custom, no user)
SHELL=/bin/bash
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-12-generic root=UUID=3feaec28-22df-4153-a1f9-633e001102e9 ro quiet splash vt.handoff=7
Python3Details: /usr/bin/python3.7, Python 3.7.6, python3-minimal, 3.7.5-1ubuntu1
PythonArgs: ['/usr/bin/hp-setup']
PythonDetails: N/A
SourcePackage: hplip
Title: setup.py crashed with TypeError in showIOError(): 'Error' object is not subscriptable
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups:

dmi.bios.date: 07/28/2011
dmi.bios.vendor: LENOVO
dmi.bios.version: 8JET34WW (1.16 )
dmi.board.asset.tag: Not Available
dmi.board.name: 5038C11
dmi.board.vendor: LENOVO
dmi.board.version: Not Available
dmi.chassis.asset.tag: No Asset Information
dmi.chassis.type: 10
dmi.chassis.vendor: LENOVO
dmi.chassis.version: Not Available
dmi.modalias: dmi:bvnLENOVO:bvr8JET34WW(1.16):bd07/28/2011:svnLENOVO:pn5038C11:pvrThinkPadEdgeE220s:rvnLENOVO:rn5038C11:rvrNotAvailable:cvnLENOVO:ct10:cvrNotAvailable:
dmi.product.family: ThinkPad Edge E220s
dmi.product.name: 5038C11
dmi.product.version: ThinkPad Edge E220s
dmi.sys.vendor: LENOVO

Tags:

Revision history for this message

Jeff (zhengruipolymer) wrote on 2020-01-30:

CurrentDmesg.txt Edit (68.5 KiB, text/plain; charset="utf-8")
Dependencies.txt Edit (147 bytes, text/plain; charset="utf-8")
JournalErrors.txt Edit (105.4 KiB, text/plain; charset="utf-8")
Locale.txt Edit (335 bytes, text/plain; charset="utf-8")
Lspci.txt Edit (33.0 KiB, text/plain; charset="utf-8")
Lsusb.txt Edit (456 bytes, text/plain; charset="utf-8")
Lsusb-t.txt Edit (710 bytes, text/plain; charset="utf-8")
Lsusb-v.txt Edit (42.8 KiB, text/plain; charset="utf-8")
PrintingPackages.txt Edit (1.1 KiB, text/plain; charset="utf-8")
ProcCpuinfo.txt Edit (4.0 KiB, text/plain; charset="utf-8")
ProcCpuinfoMinimal.txt Edit (1.0 KiB, text/plain; charset="utf-8")
ProcInterrupts.txt Edit (2.9 KiB, text/plain; charset="utf-8")
ProcMaps.txt Edit (114.7 KiB, text/plain; charset="utf-8")
ProcModules.txt Edit (4.9 KiB, text/plain; charset="utf-8")
ProcStatus.txt Edit (1.3 KiB, text/plain; charset="utf-8")
Traceback.txt Edit (1.4 KiB, text/plain; charset="utf-8")
UdevDb.txt Edit (165.4 KiB, text/plain; charset="utf-8")

Apport retracing service (apport) on 2020-01-30

tags:	removed: need-duplicate-check
Changed in hplip (Ubuntu):
importance:	Undecided → Medium

Revision history for this message

Seth Arnold (seth-arnold) wrote on 2020-02-04: Bug is not a security issue

Thanks for taking the time to report this bug and helping to make Ubuntu better. We appreciate the difficulties you are facing, but this appears to be a "regular" (non-security) bug. I have unmarked it as a security issue since this bug does not show evidence of allowing attackers to cross privilege boundaries nor directly cause loss of data/privacy. Please feel free to report any other bugs you may find.

information type:

Private Security → Public

Revision history for this message

Seth Arnold (seth-arnold) wrote on 2020-02-04:

Hopefully this message is helpful to you:

FailureUI(self, self.__tr("<b>An I/O error occurred.</b><p>Please check the USB connection to your printer and try again.</p>(%s)" % str(e[0])))

Thanks

Revision history for this message

Launchpad Janitor (janitor) wrote on 2020-12-27:

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in hplip (Ubuntu):
status:	New → Confirmed

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setup.py crashed with TypeError in showIOError(): 'Error' object is not subscriptable

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hplip package