hp-systray is visible, but not clickable with the mouse
Affects | Status | Importance | Assigned to | Milestone | |
---|---|---|---|---|---|
HPLIP |
New
|
Undecided
|
Unassigned | ||
hplip (Ubuntu) |
Confirmed
|
Undecided
|
Unassigned |
Bug Description
I have a hp-photsmart C4580. I set up this printer with hp-setup and the printer and scanner work.
But the hp-systray is visible, but not clickable with the mouse.
ProblemType: Bug
DistroRelease: Ubuntu 18.04
Package: hplip-gui 3.17.10+repack0-5
ProcVersionSign
Uname: Linux 4.15.0-20-generic x86_64
ApportVersion: 2.20.9-0ubuntu7
Architecture: amd64
CupsErrorLog:
E [10/May/
E [10/May/
CurrentDesktop: ubuntu:GNOME
Date: Thu May 10 18:31:49 2018
InstallationDate: Installed on 2018-05-05 (5 days ago)
InstallationMedia: Ubuntu 18.04 LTS "Bionic Beaver" - Release amd64 (20180425.1)
Lpstat: device for Photosmart_C4500: hp:/net/
MachineType: Acer Aspire V3-771
PackageArchitec
Papersize: a4
PpdFiles: Error: command ['fgrep', '-H', '*NickName', '/etc/cups/
ProcEnviron:
TERM=xterm-
PATH=(custom, no user)
XDG_RUNTIME_
LANG=de_DE.UTF-8
SHELL=/bin/bash
ProcKernelCmdLine: BOOT_IMAGE=
SourcePackage: hplip
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 03/06/2013
dmi.bios.vendor: Insyde Corp.
dmi.bios.version: V1.15
dmi.board.
dmi.board.name: VA70_HC
dmi.board.vendor: Type2 - Board Vendor Name1
dmi.board.version: Type2 - Board Version
dmi.chassis.type: 10
dmi.chassis.vendor: Chassis Manufacturer
dmi.chassis.
dmi.modalias: dmi:bvnInsydeCo
dmi.product.family: Type1Family
dmi.product.name: Aspire V3-771
dmi.product.
dmi.sys.vendor: Acer
I bought a new Laptop: MSI GL72M 7REX, and got the same Problem.