systray.py crashed with SIGSEGV in QDBusPlatformMenu::emitUpdated()

Bug #1586519 reported by Ron Bakker
48
This bug affects 6 people
Affects Status Importance Assigned to Milestone
HPLIP
New
Undecided
Unassigned
hplip (Ubuntu)
Confirmed
Medium
Unassigned

Bug Description

This is when I want to install my all-in-one B110 in 16.10 .............

ProblemType: Crash
DistroRelease: Ubuntu 16.10
Package: hplip-data 3.16.5+repack0-1
ProcVersionSignature: Ubuntu 4.4.0-23.41-generic 4.4.10
Uname: Linux 4.4.0-23-generic x86_64
ApportVersion: 2.20.1-0ubuntu4
Architecture: amd64
CrashCounter: 1
CupsErrorLog:

CurrentDesktop: XFCE
Date: Fri May 27 21:51:40 2016
ExecutablePath: /usr/share/hplip/systray.py
InstallationDate: Installed on 2016-05-27 (0 days ago)
InstallationMedia: Xubuntu 16.10 "Yakkety Yak" - Alpha amd64 (20160527)
InterpreterPath: /usr/bin/python3.5
Lpstat: device for Photosmart_B110: hp:/net/Photosmart_B110_series?ip=192.168.11.23
MachineType: Notebook W65_67SF
PackageArchitecture: all
Papersize: a4
PpdFiles: Error: command ['fgrep', '-H', '*NickName', '/etc/cups/ppd/Photosmart_B110.ppd'] failed with exit code 2: grep: /etc/cups/ppd/Photosmart_B110.ppd: Permission denied
ProcCmdline: /usr/bin/python3 /usr/bin/hp-systray -x
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.4.0-23-generic root=UUID=9539e82c-29e5-43e0-b77d-a1b6b835fdd3 ro quiet splash vt.handoff=7
SegvAnalysis:
 Segfault happened at: 0x7f225c12b099: mov 0x30(%rax),%edx
 PC (0x7f225c12b099) ok
 source "0x30(%rax)" (0x000000b0) not located in a known VMA region (needed readable region)!
 destination "%edx" ok
SegvReason: reading NULL VMA
Signal: 11
SourcePackage: hplip
StacktraceTop:
 ?? () from /usr/lib/x86_64-linux-gnu/libQt5XcbQpa.so.5
 ?? () from /usr/lib/x86_64-linux-gnu/libQt5XcbQpa.so.5
 ?? () from /usr/lib/python3/dist-packages/PyQt5/QtWidgets.cpython-35m-x86_64-linux-gnu.so
 PyCFunction_Call ()
 PyEval_EvalFrameEx ()
Title: systray.py crashed with SIGSEGV in PyCFunction_Call()
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
dmi.bios.date: 08/25/2014
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 1.03.04
dmi.board.asset.tag: Tag 12345
dmi.board.name: W65_67SF
dmi.board.vendor: Notebook
dmi.board.version: Not Applicable
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 9
dmi.chassis.vendor: Notebook
dmi.chassis.version: N/A
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr1.03.04:bd08/25/2014:svnNotebook:pnW65_67SF:pvrNotApplicable:rvnNotebook:rnW65_67SF:rvrNotApplicable:cvnNotebook:ct9:cvrN/A:
dmi.product.name: W65_67SF
dmi.product.version: Not Applicable
dmi.sys.vendor: Notebook

Revision history for this message
Ron Bakker (r0n) wrote :
Revision history for this message
Apport retracing service (apport) wrote :

StacktraceTop:
 QDBusPlatformMenu::emitUpdated() () from /tmp/apport_sandbox_msbiAC/usr/lib/x86_64-linux-gnu/libQt5XcbQpa.so.5
 QDBusTrayIcon::updateMenu(QPlatformMenu*) () from /tmp/apport_sandbox_msbiAC/usr/lib/x86_64-linux-gnu/libQt5XcbQpa.so.5
 meth_QSystemTrayIcon_setContextMenu () from /tmp/apport_sandbox_msbiAC/usr/lib/python3/dist-packages/PyQt5/QtWidgets.cpython-35m-x86_64-linux-gnu.so
 PyCFunction_Call ()
 PyEval_EvalFrameEx ()

Revision history for this message
Apport retracing service (apport) wrote : Stacktrace.txt
Revision history for this message
Apport retracing service (apport) wrote : StacktraceSource.txt
Revision history for this message
Apport retracing service (apport) wrote : ThreadStacktrace.txt
Changed in hplip (Ubuntu):
importance: Undecided → Medium
summary: - systray.py crashed with SIGSEGV in PyCFunction_Call()
+ systray.py crashed with SIGSEGV in QDBusPlatformMenu::emitUpdated()
tags: removed: need-amd64-retrace
information type: Private → Public
Revision history for this message
Launchpad Janitor (janitor) wrote :

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in hplip (Ubuntu):
status: New → Confirmed
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