hpcups assert failure: *** Error in `ENVY_4500': free(): invalid next size (normal): 0x00000000008a9ad0 ***

Bug #1507760 reported by John Hintermaier
10
This bug affects 1 person
Affects Status Importance Assigned to Milestone
HPLIP
New
Undecided
Unassigned
hplip (Ubuntu)
New
Medium
Unassigned

Bug Description

I am not sure what happened. I was printing a PDF and it did not print. When I restarted the job in the Ubuntu print queue it printed. Yet it still showed up in the HP control application

ProblemType: Crash
DistroRelease: Ubuntu 15.10
Package: printer-driver-hpcups 3.15.7-0ubuntu4
ProcVersionSignature: Ubuntu 4.2.0-16.19-generic 4.2.3
Uname: Linux 4.2.0-16-generic x86_64
ApportVersion: 2.19.1-0ubuntu2
Architecture: amd64
AssertionMessage: *** Error in `ENVY_4500': free(): invalid next size (normal): 0x00000000008a9ad0 ***
CupsErrorLog:

Date: Sun Oct 18 18:17:56 2015
ExecutablePath: /usr/lib/cups/filter/hpcups
InstallationDate: Installed on 2013-09-04 (774 days ago)
InstallationMedia: Ubuntu 13.10 "Saucy Salamander" - Alpha amd64 (20130902)
Lpstat: device for ENVY_4500: hp:/usb/ENVY_4500_series?serial=CN52A221M405X4
MachineType: System manufacturer System Product Name
Papersize: letter
PpdFiles: ENVY_4500: HP Envy 4500 Series, hpcups 3.15.7
ProcCmdline: ENVY_4500 3080 john GoalHelpingStudentsSetandReachGoals\ (1).pdf 1 InputSlot=Auto\ number-up=1\ MediaType=Plain\ PageSize=Letter\ OutputMode=FastDraft\ ColorModel=RGB\ Duplex=DuplexNoTumble\ job-uuid=urn:uuid:b2b3288c-65ab-352f-6eff-38024baa02d4\ job-originating-host-name=localhost\ date-time-at-creation=\ date-time-at-processing=\ time-at-creation=1445206664\ time-at-processing=1445206664
ProcEnviron:
 PATH=(custom, no user)
 LANG=en_US.UTF-8
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.2.0-16-generic root=UUID=7e097e28-bd74-4562-a579-d22599c1c2ba ro quiet splash vt.handoff=7
Signal: 6
SourcePackage: hplip
StacktraceTop:
 __libc_message (do_abort=do_abort@entry=1, fmt=fmt@entry=0x7f4464e941a8 "*** Error in `%s': %s: 0x%s ***\n") at ../sysdeps/posix/libc_fatal.c:175
 malloc_printerr (ptr=<optimized out>, str=0x7f4464e94300 "free(): invalid next size (normal)", action=1) at malloc.c:4965
 _int_free (av=<optimized out>, p=<optimized out>, have_lock=0) at malloc.c:3834
 __GI___libc_free (mem=<optimized out>) at malloc.c:2950
 ?? ()
Title: hpcups assert failure: *** Error in `ENVY_4500': free(): invalid next size (normal): 0x00000000008a9ad0 ***
UpgradeStatus: Upgraded to wily on 2015-10-12 (6 days ago)
UserGroups:

dmi.bios.date: 02/01/2013
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 1001
dmi.board.asset.tag: To be filled by O.E.M.
dmi.board.name: P8Z77-V LK
dmi.board.vendor: ASUSTeK COMPUTER INC.
dmi.board.version: Rev X.0x
dmi.chassis.asset.tag: Asset-1234567890
dmi.chassis.type: 3
dmi.chassis.vendor: Chassis Manufacture
dmi.chassis.version: Chassis Version
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr1001:bd02/01/2013:svnSystemmanufacturer:pnSystemProductName:pvrSystemVersion:rvnASUSTeKCOMPUTERINC.:rnP8Z77-VLK:rvrRevX.0x:cvnChassisManufacture:ct3:cvrChassisVersion:
dmi.product.name: System Product Name
dmi.product.version: System Version
dmi.sys.vendor: System manufacturer

Revision history for this message
John Hintermaier (johnhintermaier) wrote :
Revision history for this message
Apport retracing service (apport) wrote :

StacktraceTop:
 __libc_message (do_abort=do_abort@entry=1, fmt=fmt@entry=0x7f4464e941a8 "*** Error in `%s': %s: 0x%s ***\n") at ../sysdeps/posix/libc_fatal.c:175
 malloc_printerr (ptr=<optimized out>, str=0x7f4464e94300 "free(): invalid next size (normal)", action=1) at malloc.c:4965
 _int_free (av=<optimized out>, p=<optimized out>, have_lock=0) at malloc.c:3834
 __GI___libc_free (mem=<optimized out>) at malloc.c:2950
 operator delete (ptr=<optimized out>) at ../../../../src/libstdc++-v3/libsupc++/del_op.cc:46

Revision history for this message
Apport retracing service (apport) wrote : Stacktrace.txt
Revision history for this message
Apport retracing service (apport) wrote : StacktraceSource.txt
Revision history for this message
Apport retracing service (apport) wrote : ThreadStacktrace.txt
Changed in hplip (Ubuntu):
importance: Undecided → Medium
tags: removed: need-amd64-retrace
information type: Private → Public
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