hp-setup problem prevents printers from working
| Affects | Status | Importance | Assigned to | Milestone | |
|---|---|---|---|---|---|
| HPLIP |
New
|
Undecided
|
Unassigned | ||
| hplip (Ubuntu) |
Confirmed
|
Undecided
|
Unassigned | ||
Bug Description
There is a bug in Ubuntu 14.04's hplip-3.14.3 as well as the upstream (and
recent) 3.14.4 package.
When I try to use hp-setup to configure my new HP LaserJet 200 Color MFP M276n
printer, hp-setup tries to automatically find and assign the correct PPD file.
Sadly, the inserted path is
lsb/usr/
which does not point at the real file, which is at
/usr/share/
Result: the printer appears to be offline or switched off. When I enter the
correct path manually when using hp-setup, everything is fine. This deserves to
be corrected, also upstream.
ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: hplip (not installed)
ProcVersionSign
Uname: Linux 3.13.0-24-generic i686
ApportVersion: 2.14.1-0ubuntu3
Architecture: i386
CurrentDesktop: Unity
Date: Fri May 9 08:26:27 2014
InstallationDate: Installed on 2013-03-29 (405 days ago)
InstallationMedia: Ubuntu 12.04 LTS "Precise Pangolin" - Release i386 (20120423)
SourcePackage: hplip
UpgradeStatus: Upgraded to trusty on 2014-04-25 (13 days ago)
| Harald Milz (hm-seneca) wrote | #1 |
| Till Kamppeter (till-kamppeter) wrote | #2 |
| Launchpad Janitor (janitor) wrote | #3 |
| Changed in hplip (Ubuntu): | |
| status: | New → Confirmed |
Can someone of the HPLIP developers at HP look into this? Thanks.