Ubuntu
hotot package

Can't sign in: window goes blank

Bug #1190160 reported by Stuart Langridge on 2013-06-12

This bug report is a duplicate of: Bug #1019752: Hotot won't start correctly, displays a white window. Edit Remove

This bug affects 3 people

Affects		Status	Importance	Assigned to	Milestone
	hotot (Ubuntu)	Confirmed	Undecided	Unassigned

Bug Description

On starting hotot for the first time, I enter my twitter user ID in the textbox. That takes me to a screen saying "<userid>@twitter: Access token not found" (or similar) and a big arrow. Pressing the big arrow makes the window go completely grey blank. I do not know how to proceed. Restarting hotot did not help; that just comes back to the screen with the big arrow.

(I also tried hotot-qt which didn't work at all; it was not possible to even register an account. The icons in the top bar appeared to be on top of one another, and clicking them did nothing.)

ProblemType: Bug
DistroRelease: Ubuntu 13.04
Package: hotot-gtk 1:0.9.8.5+git20120630.884797d-1
Uname: Linux 3.8.0-030800-generic x86_64
ApportVersion: 2.9.2-0ubuntu8.1
Architecture: amd64
CheckboxSubmission: 4d186c1dd89d3ba4cb89f5ee55713686
CheckboxSystem: bb422ca46d02494cdbc459927a98bc2f
Date: Wed Jun 12 09:18:25 2013
EcryptfsInUse: Yes
InstallationDate: Installed on 2011-12-11 (548 days ago)
InstallationMedia: Ubuntu 12.04 LTS "Precise Pangolin" - Alpha amd64 (20111211)
MarkForUpload: True
PackageArchitecture: all
SourcePackage: hotot
UpgradeStatus: Upgraded to raring on 2013-02-03 (128 days ago)

Tags:

Revision history for this message

Stuart Langridge (sil) wrote on 2013-06-12:

Dependencies.txt Edit (7.0 KiB, text/plain; charset="utf-8")
ProcEnviron.txt Edit (106 bytes, text/plain; charset="utf-8")

Revision history for this message

Launchpad Janitor (janitor) wrote on 2013-06-12:

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in hotot (Ubuntu):
status:	New → Confirmed

Revision history for this message

Pedro Alves (pmgalves) wrote on 2013-06-12:

I also see this - it worked last week

Revision history for this message

Jesse Glick (jesse-glick) wrote on 2013-06-14:

hotot{,-common,-gtk} 1:0.9.8.5+git20120630.884797d-1 in gnome-shell on 13.04, all updates. Was working fine for months. Recently it started showing a blank grey window for the main display and all secondary windows (preferences, about); the status icon still works.

I tried

sudo apt-get purge hotot{,-common,-gtk}
rm -rf ~/.{config,cache}/hotot
sudo apt-get install hotot
hotot

This showed the introductory screen as usual. I enter my Twitter handle and press the big arrow. Again the screen goes blank grey. No messages on stderr, Ctrl-C shows only

Traceback (most recent call last):
  File "/usr/bin/hotot", line 14, in <module>
    hotot.hotot.main()
  File "/usr/lib/python2.7/dist-packages/hotot/hotot.py", line 403, in main
    gtk.main()
KeyboardInterrupt

Revision history for this message

Jesse Glick (jesse-glick) wrote on 2013-06-14:

And confirmed that hotot-qt works even less.

Revision history for this message

papukaija (papukaija) wrote on 2013-06-15:

Thank you for taking the time to report this bug and helping to make Ubuntu better. This particular bug has already been reported and is a duplicate of bug 1019752, so it is being marked as such. Please look at the other bug report to see if there is any missing information that you can provide, or to see if there is a workaround for the bug. Additionally, any further discussion regarding the bug should occur in the other report. Feel free to continue to report any other bugs you may find.

Revision history for this message

papukaija (papukaija) wrote on 2013-06-15:

@Jesse: Your issue is releated to Twitter's switch to a new API which cannot be used from the Hotot included in Ubuntu. The PPA is being updated to use the new API. Ubuntu's own version will be updated too. Please see bug 1191293 for more information. Thanks.