Nautilus does not work with SMB Samba shares

Bug #1038590 reported by Adam Horvath
20
This bug affects 4 people
Affects Status Importance Assigned to Milestone
gvfs (Ubuntu)
Confirmed
Low
Unassigned

Bug Description

Ubuntu 12.04
Confirmed on 2 machines.

Server: Apple Time Capsule, fw 7.6.1

The Time Capsule is listed by twice by name in the browse network (one for AFP and I guess the other one is SMB). When connecting to the AFP share, it asks for the u/p then lists the shares.
When clicking the SMB part, it shows empty list, like there were no shares (does NOT ask for password).

When connecting manually to the IP address of the Time Machine (smb://10.0.0.1), it will keep asking for the password, saying auth is unsuccessful. When connecting to a specific share by IP (smb://10.0.0.1/Data), it lists the entries correctly but cannot copy directories, only files from it (eg: there is a directory called DIR and there is a file called DIR/a.jpg. When entering the directory, a.jpg can be selected/copied, but the whole DIR cannot. When copying the DIR, it will create a FILE called DIR instead of a directory on the target then abort the copy).

Manually mounting the share from command line works perfectly.

The problem is exactly as described here:

http://ubuntuforums.org/showthread.php?t=2035967
---
ApportVersion: 2.0.1-0ubuntu12
Architecture: i386
DistroRelease: Ubuntu 12.04
GsettingsChanges:
 org.gnome.nautilus.window-state geometry '723x549+299+24'
 org.gnome.nautilus.window-state start-with-status-bar true
InstallationMedia: Ubuntu 11.10 "Oneiric Ocelot" - Release i386 (20111012)
Package: nautilus 1:3.4.2-0ubuntu4
PackageArchitecture: i386
ProcVersionSignature: Ubuntu 3.2.0-27.43-generic 3.2.21
Tags: precise running-unity
Uname: Linux 3.2.0-27-generic i686
UpgradeStatus: Upgraded to precise on 2012-08-08 (11 days ago)
UserGroups: adm admin cdrom debian-tor dialout lpadmin plugdev sambashare

Revision history for this message
Ubuntu Foundations Team Bug Bot (crichton) wrote :

Thank you for taking the time to report this bug and helping to make Ubuntu better. It seems that your bug report is not filed about a specific source package though, rather it is just filed against Ubuntu in general. It is important that bug reports be filed about source packages so that people interested in the package can find the bugs about it. You can find some hints about determining what package your bug might be about at https://wiki.ubuntu.com/Bugs/FindRightPackage. You might also ask for help in the #ubuntu-bugs irc channel on Freenode.

To change the source package that this bug is filed about visit https://bugs.launchpad.net/ubuntu/+bug/1038590/+editstatus and add the package name in the text box next to the word Package.

[This is an automated message. I apologize if it reached you inappropriately; please just reply to this message indicating so.]

tags: added: bot-comment
Revision history for this message
Logan Rosen (logan) wrote :

Thank you for taking the time to report this bug and helping to make Ubuntu better. Please execute the following command, as it will automatically gather debugging information, in a terminal:
apport-collect 1038590
When reporting bugs in the future please use apport by using 'ubuntu-bug' and the name of the package affected. You can learn more about this functionality at https://wiki.ubuntu.com/ReportingBugs.

affects: ubuntu → nautilus (Ubuntu)
Changed in nautilus (Ubuntu):
status: New → Incomplete
Revision history for this message
Adam Horvath (f92x) wrote : Dependencies.txt

apport information

tags: added: apport-collected precise running-unity
description: updated
Revision history for this message
Adam Horvath (f92x) wrote : ProcEnviron.txt

apport information

Revision history for this message
Adam Horvath (f92x) wrote : usr_lib_nautilus.txt

apport information

Logan Rosen (logan)
Changed in nautilus (Ubuntu):
status: Incomplete → New
Changed in nautilus (Ubuntu):
importance: Undecided → Low
affects: nautilus (Ubuntu) → gvfs (Ubuntu)
Revision history for this message
Adam Horvath (f92x) wrote :

Hmm.... can someone explain in a short sentence how a bug in the very core feature of a UI system affecting many people can be categorized as low? Or accessing SMB fileshares is not something of a user interest? (and no, it's not just time capsule: the other guy on Ubuntuforums having the same problem with his normal shares...)
Or if can be done from console it's not really a bug?

Revision history for this message
Sebastien Bacher (seb128) wrote :

> affecting many people

you are the first to report that issue, it works here, how do you determine the "many" there?

> can be categorized as low

that's just a bug setting, it could be High it wouldn't make the slightest difference to how it's handled and when it will be worked, we just default to "Low" for non-data-loose-nor-security-issues bugs until they are confirmed to affect a number of users, at which point the settings as raised as appropriate ... you are the first one in 3 months of LTS to report that issue and we have smb confirmed to work by several people on several setups, whatever you define as "many" is a relative number, still a bug though and would be nice to fix but if you look at the bug number the current bugs count on launchpad is over a million and every single issue can't be investagated, we don't have the manpower for that

Revision history for this message
Launchpad Janitor (janitor) wrote :

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in gvfs (Ubuntu):
status: New → Confirmed
Revision history for this message
Ivan Larionov (xeron-oskom) wrote :

Affects me as well. 14.04.

Revision history for this message
Ivan Larionov (xeron-oskom) wrote :

When copying the DIR, it will create a FILE called DIR instead of a directory on the target then abort the copy. Screenshot of the error attached. Error message says "It is directory".

tags: added: trusty
Revision history for this message
adasiko (adasiko256) wrote :

Confirmed on ubuntu 12.04 and 14.04
I can'not mount folder on time capsule using nautilus without treminal.

sudo mount -t cifs -o user=myUser,password=myPassword,rw,hard,nosetuids,noperm,sec=ntlm //10.0.1.1/Data ~/TimeCapsule

Revision history for this message
Ivan Larionov (xeron-oskom) wrote :

This issie is fixed in utopic (14.10). At least it works with samba from OS X 10.10.

Revision history for this message
Adam Horvath (f92x) wrote :

@Ivan Larionov (xeron-oskom)
What does it have to do with OS X? This bug affects Ubuntu Nautilus connecting to Time Capsule - no OSX involved at all.

Revision history for this message
Ivan Larionov (xeron-oskom) wrote :

@f92x have you tried utopic or vivid?

This bug was affecting access to both OS X and Time Capsule because of Apple's implementation of samba. And it was fixed for OS X at least. I can't test with TC because I don't have it, but I believe it should be fixed for TC as well.

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