Canon IP4000 does not print LMDE

Bug #710651 reported by John Scott
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
Linux Mint
Incomplete
Undecided
Unassigned
Debian
New
Undecided
Unassigned
gutenprint (Ubuntu)
Incomplete
Undecided
Unassigned

Bug Description

Using Linux Mint Debian 64 bit.
Printer is recognised as Canon PIXMA iP4000 and a driver GUTENPRINT is selected automatically.
Prints are submitted but the printer status shows printing 21% but never gets beyond that point.

Revision history for this message
John Scott (john-scott) wrote :
Download full text (106.1 KiB)

Page 1 (Scheduler not running?):
{'cups_connection_failure': False}
Page 2 (Choose printer):
{'cups_dest': <cups.Dest Canon-iP4000 (default)>,
 'cups_instance': None,
 'cups_queue': 'Canon-iP4000',
 'cups_queue_listed': True}
Page 3 (Check printer sanity):
{'cups_device_uri_scheme': u'usb',
 'cups_printer_dict': {'device-uri': u'usb://Canon/iP4000',
                       'printer-info': u'Canon iP4000',
                       'printer-is-shared': True,
                       'printer-location': u'',
                       'printer-make-and-model': u'Canon PIXMA iP4000 - CUPS+Gutenprint v5.2.6',
                       'printer-state': 3,
                       'printer-state-message': u'Unable to write print data: Input/output error',
                       'printer-state-reasons': [u'none'],
                       'printer-type': 176156,
                       'printer-uri-supported': u'ipp://localhost:631/printers/Canon-iP4000'},
 'cups_printer_remote': False,
 'is_cups_class': False,
 'local_cups_queue_attributes': {'auth-info-required': u'none',
                                 'charset-configured': u'utf-8',
                                 'charset-supported': [u'us-ascii', u'utf-8'],
                                 'color-supported': True,
                                 'compression-supported': [u'none', u'gzip'],
                                 'copies-default': 1,
                                 'copies-supported': (1, 9999),
                                 'cups-version': u'1.4.4',
                                 'device-uri': u'usb://Canon/iP4000',
                                 'document-format-default': u'application/octet-stream',
                                 'document-format-supported': [u'application/octet-stream',
                                                               u'application/openofficeps',
                                                               u'application/pdf',
                                                               u'application/postscript',
                                                               u'application/vnd.cups-banner',
                                                               u'application/vnd.cups-pdf',
                                                               u'application/vnd.cups-postscript',
                                                               u'application/vnd.cups-raster',
                                                               u'application/vnd.cups-raw',
                                                               u'application/vnd.hp-hpgl',
                                                               u'application/x-cshell',
                                                               u'application/x-csource',
                                                               u'application/x-perl',
                                                               u'application/x-shell',
                                                               u'image/gif',
                                                               u'image/jpeg',
                                                               u'image/png',
               ...

affects: community.linuxmint.com → linuxmint
affects: ubuntu → gutenprint (Ubuntu)
Revision history for this message
Till Kamppeter (till-kamppeter) wrote :

Can you please follow the instructions in the sections "CUPS error_log" and "Capturing print job data" on https://wiki.ubuntu.com/DebuggingPrintingProblems? Thanks.

Changed in gutenprint (Ubuntu):
status: New → Incomplete
Revision history for this message
Ikey Doherty (ikey) wrote :

Also require more data to establish whether this is
a packaging, upstream or configuration error.

Changed in linuxmint:
status: New → Incomplete
To post a comment you must log in.
This report contains Public information  
Everyone can see this information.

Other bug subscribers

Remote bug watches

Bug watches keep track of this bug in other bug trackers.