Can't print on Canon CP800

Bug #1999934 reported by Kostadin Stoilov
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
gutenprint (Ubuntu)
New
Undecided
Unassigned

Bug Description

After updating to Ubuntu 22.10 from 22.04 I can no longer print with Canon Selphy CP800 using the gutenprint drivers.

This is a regression in one of the packages:

printer-driver-gutenprint_5.3.4.20220624T01008808d602-1_amd64.deb
libgutenprint9_5.3.4.20220624T01008808d602-1_amd64.deb
libgutenprint-common_5.3.4.20220624T01008808d602-1_all.deb

The issue is resolved by removing these packages and manually installing the packages from Jammy:

libgutenprint-common/jammy,jammy,now 5.3.3-9 all
libgutenprint9/jammy,now 5.3.3-9 amd64
printer-driver-gutenprint/jammy,now 5.3.3-9

The error logs from cups are:

E [16/Dec/2022:20:18:02 +0200] [Job 184] Incorrect paper loaded (01 vs 11), aborting job!
W [16/Dec/2022:20:18:03 +0200] [Job 184] Backend returned status 3 (hold job)

Revision history for this message
marcocassisa (marco-cassisa) wrote :

The same here

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