Installation docs should mention encrypted android device workaround

Bug #1347745 reported by Barry Warsaw
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
Ubuntu Developer Portal
Fix Released
Low
Nicholas Skaggs
goget-ubuntu-touch (Ubuntu)
Confirmed
Undecided
Sergio Schvezov

Bug Description

If you've encrypted your android device, there's one more step you must perform before you can install Ubuntu on it. You must perform a factory reset via the android system settings. Otherwise, even if you use `ubuntu-device-flash ... --bootstrap` you'll still end up with android on your device (despite the fact that when your device reboots, you'll get the spinny Ubuntu logo). A factory reset is the only way to "undo" device encryption. This might be a useful URL to link to:

http://www.howtogeek.com/141953/how-to-encrypt-your-android-phone-and-why-you-might-want-to/

I suggest adding this as a small section under "Unlocking the Android device". Note that as with other advice here, the user may want to back up their android data before factory resetting.

Reported from: http://developer.ubuntu.com/start/ubuntu-for-devices/installing-ubuntu-for-devices/

Revision history for this message
Daniel Holbach (dholbach) wrote :

Is this something ubuntu-device-flash could find out and work around or notify the user about?

Revision history for this message
Barry Warsaw (barry) wrote : Re: [Bug 1347745] Re: Installation docs should mention encrypted android device workaround

On Jul 24, 2014, at 10:36 AM, Daniel Holbach wrote:

>Is this something ubuntu-device-flash could find out and work around or
>notify the user about?

I'm not sure. FWIW, u-d-f worked fine and the effects were only noticed after
the reboot was complete.

Changed in goget-ubuntu-touch (Ubuntu):
assignee: nobody → Sergio Schvezov (sergiusens)
Changed in ubuntudeveloperportal:
status: New → Confirmed
Changed in goget-ubuntu-touch (Ubuntu):
status: New → Confirmed
Changed in ubuntudeveloperportal:
importance: Undecided → Low
Revision history for this message
Nicholas Skaggs (nskaggs) wrote :

I updated the text under 'install ubuntu' noting a factory reset must be performed when coming from an encrypted phone.

Changed in ubuntudeveloperportal:
assignee: nobody → Nicholas Skaggs (nskaggs)
status: Confirmed → Fix Released
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