Ubuntu
gnucash package

backend not found message is unhelpful

Bug #869266 reported by Eshwar Andhavarapu
10
This bug affects 2 people
Affects Status Importance Assigned to Milestone
gnucash (Ubuntu)
Confirmed
Undecided
Unassigned

Bug Description

Gnucash installs fine and runs fine but I guess only the XML backend is included by default. The libdbd-mysql, libdbd-sqlite3 packages that provide the various SQL backends for Gnucash are put as recommended packages. However, when not installed and a user tries to open a .gnucash data file that is an SQL database, a message saying "backend not found" shows up. Not its a hint but could be more useful like:
"Backend not found, are packages libdbd-mysql, libdbd-sqlite3 installed?"
Or just put those 3 libdbd* packages as dependencies...

It is super annoying when you make a fresh install and this message shows us :)

ProblemType: Bug
DistroRelease: Ubuntu 11.10
Package: gnucash 1:2.4.7-1
ProcVersionSignature: Ubuntu 3.0.0-12.19-generic 3.0.4
Uname: Linux 3.0.0-12-generic x86_64
NonfreeKernelModules: nvidia
ApportVersion: 1.23-0ubuntu2
Architecture: amd64
Date: Thu Oct 6 17:18:31 2011
InstallationMedia: Ubuntu 11.10 "Oneiric Ocelot" - Beta amd64 (20111001)
ProcEnviron:
 LANGUAGE=en_ZA:en
 LANG=en_ZA.UTF-8
 SHELL=/bin/bash
SourcePackage: gnucash
UpgradeStatus: No upgrade log present (probably fresh install)

Revision history for this message
Eshwar Andhavarapu (eshwar.andhavarapu) wrote :
Revision history for this message
Launchpad Janitor (janitor) wrote :

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in gnucash (Ubuntu):
status: New → Confirmed
Revision history for this message
Matthew Exon (ubuntubugs-mexon) wrote :

Gah! Thank you so much for providing such a simple fix! But dammit, why was it so hard to find the solution?

Revision history for this message
Matthew Exon (ubuntubugs-mexon) wrote :

Including this error message as googlefodder:

Traceback (most recent call last):
  File "./simple_invoice_insert.py", line 88, in <module>
    s = Session(argv[1], is_new=False)
  File "/usr/lib/python2.7/dist-packages/gnucash/gnucash_core.py", line 104, in __init__
    self.begin(book_uri, ignore_lock, is_new, force_new)
  File "/usr/lib/python2.7/dist-packages/gnucash/gnucash_core.py", line 150, in new_function
    self.raise_backend_errors(function.__name__)
  File "/usr/lib/python2.7/dist-packages/gnucash/gnucash_core.py", line 128, in raise_backend_errors
    errors )
gnucash.gnucash_core.GnuCashBackendException: call to begin resulted in the following errors, ERR_BACKEND_NO_HANDLER

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