unable to open gnome-software

Bug #2032119 reported by Danilo Alculete
10
This bug affects 2 people
Affects Status Importance Assigned to Milestone
gnome-software (Ubuntu)
Confirmed
Undecided
Unassigned

Bug Description

Failed to launch with error:

2:30:52:833 Gtk Error building template class 'GsShell' for an instance of type 'GsShell': .:0:0 Invalid object type 'GsOverviewPage'
12:30:52:833 Gtk gtk_search_bar_connect_entry: assertion 'GTK_IS_SEARCH_BAR (bar)' failed
12:30:52:973 GLib-GObject g_object_bind_property_full: assertion 'G_IS_OBJECT (target)' failed
12:30:52:973 Gs gs_details_page_set_odrs_provider: assertion 'GS_IS_DETAILS_PAGE (self)' failed
12:30:52:973 Gs gs_moderate_page_set_odrs_provider: assertion 'GS_IS_MODERATE_PAGE (self)' failed
12:30:52:973 Gtk gtk_revealer_set_reveal_child: assertion 'GTK_IS_REVEALER (revealer)' failed
12:30:52:973 GLib-GIO g_menu_insert_item: assertion 'G_IS_MENU (menu)' failed
12:30:52:973 Adwaita adw_view_stack_get_visible_child_name: assertion 'ADW_IS_VIEW_STACK (self)' failed
12:30:52:973 Adwaita adw_leaflet_get_visible_child_name: assertion 'ADW_IS_LEAFLET (self)' failed
12:30:52:973 Adwaita adw_leaflet_get_visible_child_name: assertion 'ADW_IS_LEAFLET (self)' failed
12:30:52:973 Adwaita adw_view_stack_get_visible_child_name: assertion 'ADW_IS_VIEW_STACK (self)' failed
**
Gs:ERROR:../src/gs-shell.c:2272:gs_shell_get_mode: code should not be reached
Bail out! Gs:ERROR:../src/gs-shell.c:2272:gs_shell_get_mode: code should not be reached
Aborted (core dumped)

ProblemType: Bug
DistroRelease: Ubuntu 23.10
Package: gnome-software 44.3-1ubuntu1
ProcVersionSignature: Ubuntu 6.3.0-7.7-generic 6.3.5
Uname: Linux 6.3.0-7-generic x86_64
ApportVersion: 2.27.0-0ubuntu2
Architecture: amd64
CasperMD5CheckResult: pass
CurrentDesktop: ubuntu:GNOME
Date: Sun Aug 20 14:28:33 2023
InstallationDate: Installed on 2023-05-29 (83 days ago)
InstallationMedia: Ubuntu 22.04.2 LTS "Jammy Jellyfish" - Release amd64 (20230223)
InstalledPlugins:
 gnome-software-plugin-flatpak 44.3-1ubuntu1
 gnome-software-plugin-snap 44.3-1ubuntu1
SourcePackage: gnome-software
UpgradeStatus: Upgraded to mantic on 2023-08-19 (1 days ago)

Revision history for this message
Danilo Alculete (alculete) wrote :
Revision history for this message
Launchpad Janitor (janitor) wrote :

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in gnome-software (Ubuntu):
status: New → Confirmed
Revision history for this message
Alexander Vinbæk Strand (alexstrand7-o) wrote (last edit ):

Same problem here, upgraded from 23.04 today and unable to open gnome-software on Ubuntu 23.10

Revision history for this message
Alexander Vinbæk Strand (alexstrand7-o) wrote :
Revision history for this message
Alexander Vinbæk Strand (alexstrand7-o) wrote :
Revision history for this message
Alexander Vinbæk Strand (alexstrand7-o) wrote :

here are some files from apport from the crash on my PC.

tags: added: crash
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