Ubuntu
gnome-software package

Gnome software can uninstall some programs but not others

Bug #1766758 reported by Ken T on 2018-04-25

6

This bug affects 1 person

Affects		Status	Importance	Assigned to	Milestone
	gnome-software (Ubuntu)	New	Undecided	Unassigned

Bug Description

As seen in Gnome Software 3.28.1 within a daily build of Xubuntu 18.04 i386 downloaded 12hrs ago.

I used the Gnome Software GUI to uninstall the games bundled with Xubuntu (Gnome Sudoku, Mines, and the cluster of games grouped as "SGT Puzzles Collection". Gnome Sudoku was uninstalled as expected, but both Mines and the puzzles collection disappeared from the "installed" list within Software while still remaining in the XFCE main menu and are still launchable. See attached screenshot.

This is a different bug to the one listed as Bug #1563322, as that one refers to externally-sourced programs.

Thanks,
Ken.
***
---
ApportVersion: 2.20.9-0ubuntu6
Architecture: i386
CurrentDesktop: XFCE
DistroRelease: Ubuntu 18.04
InstallationDate: Installed on 2018-04-24 (0 days ago)
InstallationMedia: Xubuntu 18.04 LTS "Bionic Beaver" - Release i386 (20180424)
InstalledPlugins:
gnome-software-plugin-flatpak N/A
gnome-software-plugin-limba N/A
gnome-software-plugin-snap 3.28.1-0ubuntu4
Package: gnome-software 3.28.1-0ubuntu4
PackageArchitecture: i386
ProcVersionSignature: Ubuntu 4.15.0-19.20-generic 4.15.17
Tags: bionic
Uname: Linux 4.15.0-19-generic i686
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
_MarkForUpload: True

See original description

Tags:

Revision history for this message

Ken T (professorsnapper) wrote on 2018-04-25:

#1

gnome software cannot uninstall mines program.png Edit (120.3 KiB, image/png)

Revision history for this message

Ken T (professorsnapper) wrote on 2018-04-25:

#2

...this was after having installed Xubuntu successfully, and rebooted.

Revision history for this message

Ken T (professorsnapper) wrote on 2018-04-25: Dependencies.txt

#3

Dependencies.txt Edit (12.1 KiB, text/plain)

apport information

tags:	added: apport-collected bionic
description:	updated

Revision history for this message

Ken T (professorsnapper) wrote on 2018-04-25: ProcCpuinfoMinimal.txt

#4

ProcCpuinfoMinimal.txt Edit (680 bytes, text/plain)

apport information

Revision history for this message

Ken T (professorsnapper) wrote on 2018-04-25: ProcEnviron.txt

#5

ProcEnviron.txt Edit (112 bytes, text/plain)

apport information

Revision history for this message

Ubuntu QA Website (ubuntuqa) wrote on 2018-04-25:

#6

This bug has been reported on the Ubuntu ISO testing tracker.

A list of all reports related to this bug can be found here:
http://iso.qa.ubuntu.com/qatracker/reports/bugs/1766758

tags:

added: iso-testing

Revision history for this message

Ken T (professorsnapper) wrote on 2018-05-03:

#7

SGT games collection still seen on XFCE menu but removed according to Gnome Software.png Edit (155.9 KiB, image/png)

So, I've freshly installed the release version of Xubuntu 18.04 and applied updates, and now Gnome-Mines uninstalls as expected.

However, the "SGT Puzzles Collection" which came bundled with Xubuntu still refuses to uninstall properly. Gnome Software says it's removed, yet that cluster of games still appears on the XFCE menu and is launchable.

Cheers,
Ken.
***

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