CPU freezes when staring software manager
Affects | Status | Importance | Assigned to | Milestone | |
---|---|---|---|---|---|
gnome-software (Ubuntu) |
New
|
Undecided
|
Unassigned |
Bug Description
On a Pentium N3540, when trying to launch software install the entires system freezes and a forced reboot is needed to restore the system. This may be related to the bug that causes a Pentium CPU to freeze when switching into power-save mode, but the Software Manager should not be doing something that could crash the CPU. It could be caused by the fact that the laptop does not have a graphics chip which could be causing the software manager to call a rendering function that the CPU cannot respond to.
ProblemType: Bug
DistroRelease: Ubuntu 17.10
Package: gnome-software 3.26.1-
ProcVersionSign
Uname: Linux 4.13.0-21-generic x86_64
ApportVersion: 2.20.7-0ubuntu3.7
Architecture: amd64
CurrentDesktop: XFCE
Date: Tue Apr 3 11:26:15 2018
InstallationDate: Installed on 2018-03-26 (7 days ago)
InstallationMedia: Xubuntu 17.10 "Artful Aardvark" - Release amd64 (20180105)
InstalledPlugins:
gnome-
gnome-
gnome-
SourcePackage: gnome-software
UpgradeStatus: No upgrade log present (probably fresh install)