Ubuntu
gnome-software package

gnome-software crashed with SIGSEGV in do_lookup.isra()

Bug #1564992 reported by Erik
42
This bug affects 5 people
Affects Status Importance Assigned to Milestone
gnome-software (Ubuntu)
Confirmed
Medium
Unassigned

Bug Description

No idea what happened. Running software update today.

ProblemType: Crash
DistroRelease: Ubuntu 16.04
Package: gnome-software 3.20.1~git20160331.78d1aab-0ubuntu1
ProcVersionSignature: Ubuntu 4.4.0-16.32-generic 4.4.6
Uname: Linux 4.4.0-16-generic i686
ApportVersion: 2.20.1-0ubuntu1
Architecture: i386
CurrentDesktop: GNOME
Date: Fri Apr 1 18:21:31 2016
ExecutablePath: /usr/bin/gnome-software
InstallationDate: Installed on 2016-03-09 (22 days ago)
InstallationMedia: Ubuntu-GNOME 16.04 LTS "Xenial Xerus" - Alpha i386 (20160225.1)
ProcCmdline: /usr/bin/gnome-software --gapplication-service
ProcEnviron:
 SHELL=/bin/bash
 XDG_RUNTIME_DIR=<set>
 PATH=(custom, no user)
 LANG=nl_NL.UTF-8
Signal: 11
SourcePackage: gnome-software
StacktraceTop:
 ?? () from /usr/lib/i386-linux-gnu/libgio-2.0.so.0
 g_resource_lookup_data () from /usr/lib/i386-linux-gnu/libgio-2.0.so.0
 as_utils_is_spdx_license_id () from /usr/lib/i386-linux-gnu/libappstream-glib.so.8
 ?? () from /usr/lib/i386-linux-gnu/libappstream-glib.so.8
 as_utils_spdx_license_tokenize () from /usr/lib/i386-linux-gnu/libappstream-glib.so.8
Title: gnome-software crashed with SIGSEGV in g_resource_lookup_data()
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo

Revision history for this message
Erik (erik-brouwer) wrote :
Revision history for this message
Apport retracing service (apport) wrote :

StacktraceTop:
 do_lookup.isra () from /tmp/apport_sandbox_9C6CcA/usr/lib/i386-linux-gnu/libgio-2.0.so.0
 g_resource_lookup_data () from /tmp/apport_sandbox_9C6CcA/usr/lib/i386-linux-gnu/libgio-2.0.so.0
 as_utils_is_spdx_license_id (license_id=0xafc8a190 "CC0-1.0") at as-utils.c:157
 as_utils_spdx_license_tokenize_drop (helper=helper@entry=0xb07fecc0) at as-utils.c:273
 as_utils_spdx_license_tokenize (license=0xafc8e9c8 "CC0-1.0") at as-utils.c:366

Revision history for this message
Apport retracing service (apport) wrote : Stacktrace.txt
Revision history for this message
Apport retracing service (apport) wrote : StacktraceSource.txt
Revision history for this message
Apport retracing service (apport) wrote : ThreadStacktrace.txt
Changed in gnome-software (Ubuntu):
importance: Undecided → Medium
summary: - gnome-software crashed with SIGSEGV in g_resource_lookup_data()
+ gnome-software crashed with SIGSEGV in do_lookup.isra()
tags: removed: need-i386-retrace
Revision history for this message
Launchpad Janitor (janitor) wrote :

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in gnome-software (Ubuntu):
status: New → Confirmed
Sebastien Bacher (seb128)
information type: Private → Public
Revision history for this message
Glenn (glennb19) wrote :

Reinstalled ubuntu-desktop package through Synaptic. Missing global and in-app menus in some applications (i.e. terminal, video, GIMP - but some like Synaptic, Firefox are unaffected) are restored after logging off and logging back in. If I reboot, menus are missing again.

Revision history for this message
Glenn (glennb19) wrote :

Found the following CLI commands on an Internet blog with a similar issue. The missing menus are restored and they survive rebooting. However, make certain that any unsaved data in open desktop applications (Libreoffice, gedit, etc.) are saved prior to executing as this process can close active applications running without warning.:

     dconf reset -f /org/compiz
     setsid unity

After three reboots, all seems to be functioning normally just as it was prior to receiving the Software Updater updates that corrupted the menu settings.

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