Ubuntu
gnome-software package

gnome-software crashed with SIGSEGV in GS_IS_PLUGIN_LOADER()

Bug #1551191 reported by Валера
208
This bug affects 37 people
Affects Status Importance Assigned to Milestone
GNOME Software
Unknown
Critical
gnome-software (Ubuntu)
Confirmed
High
Unassigned

Bug Description

on boot

ProblemType: Crash
DistroRelease: Ubuntu 16.04
Package: gnome-software 3.19.91~git20160225.dbf5b5d-0ubuntu3
Uname: Linux 4.4.3-040403-generic x86_64
NonfreeKernelModules: nvidia_uvm nvidia
ApportVersion: 2.20-0ubuntu3
Architecture: amd64
CrashCounter: 1
CurrentDesktop: Unity
Date: Mon Feb 29 14:17:54 2016
ExecutablePath: /usr/bin/gnome-software
InstallationDate: Installed on 2016-01-17 (42 days ago)
InstallationMedia: Ubuntu 15.04 "Vivid Vervet" - Release amd64 (20150422)
ProcCmdline: /usr/bin/gnome-software --gapplication-service
SegvAnalysis:
 Segfault happened at: 0x44065f <gs_plugin_loader_get_updates_async+47>: cmp (%rdx),%rax
 PC (0x0044065f) ok
 source "(%rdx)" (0x2e66001f0fc3f889) not located in a known VMA region (needed readable region)!
 destination "%rax" ok
SegvReason: reading unknown VMA
Signal: 11
SourcePackage: gnome-software
StacktraceTop:
 gs_plugin_loader_get_updates_async ()
 g_closure_invoke () from /usr/lib/x86_64-linux-gnu/libgobject-2.0.so.0
 ?? () from /usr/lib/x86_64-linux-gnu/libgobject-2.0.so.0
 g_signal_emit_valist () from /usr/lib/x86_64-linux-gnu/libgobject-2.0.so.0
 g_signal_emit () from /usr/lib/x86_64-linux-gnu/libgobject-2.0.so.0
Title: gnome-software crashed with SIGSEGV in gs_plugin_loader_get_updates_async()
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo

Revision history for this message
Валера (lapotinval) wrote :
Revision history for this message
Apport retracing service (apport) wrote :

StacktraceTop:
 GS_IS_PLUGIN_LOADER (ptr=0x7f5f4b7d0ca0 <g_direct_hash>) at gs-plugin-loader.h:36
 gs_plugin_loader_get_updates_async (plugin_loader=0x7f5f4b7d0ca0 <g_direct_hash>, flags=33280, cancellable=0x0, callback=0x43a6c0 <get_updates_finished_cb>, user_data=0x1beb640) at gs-plugin-loader.c:890
 g_closure_invoke () from /tmp/apport_sandbox_k5xP3E/usr/lib/x86_64-linux-gnu/libgobject-2.0.so.0
 signal_emit_unlocked_R () from /tmp/apport_sandbox_k5xP3E/usr/lib/x86_64-linux-gnu/libgobject-2.0.so.0
 g_signal_emit_valist () from /tmp/apport_sandbox_k5xP3E/usr/lib/x86_64-linux-gnu/libgobject-2.0.so.0

Revision history for this message
Apport retracing service (apport) wrote : Stacktrace.txt
Revision history for this message
Apport retracing service (apport) wrote : StacktraceSource.txt
Revision history for this message
Apport retracing service (apport) wrote : ThreadStacktrace.txt
Changed in gnome-software (Ubuntu):
importance: Undecided → Medium
summary: - gnome-software crashed with SIGSEGV in
- gs_plugin_loader_get_updates_async()
+ gnome-software crashed with SIGSEGV in GS_IS_PLUGIN_LOADER()
tags: removed: need-amd64-retrace
Sebastien Bacher (seb128)
information type: Private → Public
Revision history for this message
Launchpad Janitor (janitor) wrote :

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in gnome-software (Ubuntu):
status: New → Confirmed
Revision history for this message
Sebastien Bacher (seb128) wrote :

It's the most reported issue on the weekly xenial view, https://errors.ubuntu.com/problem/2abf5ee6a844120cf86ab5e03a1353bea0058e72

Changed in gnome-software (Ubuntu):
importance: Medium → High
Revision history for this message
Sebastien Bacher (seb128) wrote :

weekly xenial e.e.c view

Apport retracing service (apport)
tags: added: yakkety
Revision history for this message
Richard Hughes (richard-hughes) wrote :

Can anybody reproduce this when "gnome-software --verbose" is running; e.g. so we have debug logs?

Bug Watch Updater (bug-watch-updater)
Changed in gnome-software:
importance: Unknown → Critical
status: Unknown → Confirmed
Roger (rgrwbb8)
Changed in gnome-software (Ubuntu):
status: Confirmed → Fix Committed
Revision history for this message
Christopher (soft-kristal) wrote :
Download full text (40.3 KiB)

p/org.gnome.Books.desktop/*
(gnome-software:7860): As-DEBUG: removing appdata entry: system/package/*/desktop/org.gnome.Documents.desktop/*
(gnome-software:7860): As-DEBUG: merging duplicate appstream:appstream entries: */package/ubuntu-yakkety-universe/desktop/flsudoku.desktop/*:*/package/ubuntu-yakkety-universe/desktop/flsudoku.desktop/*
(gnome-software:7860): As-DEBUG: merging duplicate appstream:appstream entries: */package/ubuntu-yakkety-universe/desktop/flblocks.desktop/*:*/package/ubuntu-yakkety-universe/desktop/flblocks.desktop/*
(gnome-software:7860): As-DEBUG: merging duplicate appstream:appstream entries: */package/ubuntu-yakkety-universe/desktop/flcheckers.desktop/*:*/package/ubuntu-yakkety-universe/desktop/flcheckers.desktop/*
(gnome-software:7860): As-DEBUG: removing desktop entry: system/package/*/desktop/unetbootin.desktop/*
(gnome-software:7860): As-DEBUG: removing desktop entry: system/package/*/desktop/frozen-bubble.desktop/*
(gnome-software:7860): As-DEBUG: removing desktop entry: system/package/*/desktop/tuxtype.desktop/*
(gnome-software:7860): As-DEBUG: removing desktop entry: system/package/*/desktop/FBReader.desktop/*
(gnome-software:7860): As-DEBUG: removing desktop entry: system/package/*/desktop/tuxmath.desktop/*
(gnome-software:7860): As-DEBUG: removing desktop entry: system/package/*/desktop/tomboy.desktop/*
(gnome-software:7860): As-DEBUG: removing desktop entry: system/package/*/desktop/tetzle.desktop/*
(gnome-software:7860): As-DEBUG: removing desktop entry: system/package/*/desktop/org.gnome.Characters.desktop/*
(gnome-software:7860): As-DEBUG: removing appdata entry: system/package/*/desktop/xiphos.desktop/*
(gnome-software:7860): As-DEBUG: removing desktop entry: system/package/*/desktop/pinta.desktop/*
(gnome-software:7860): As-DEBUG: run 0x9992950~AsStore:app-info{/var/lib/app-info/yaml/ca.archive.ubuntu.com_ubuntu_dists_yakkety-backports_main_dep11_Components-i386.yml.gz}
(gnome-software:7860): As-DEBUG: run 0x9992950~AsStore:store-from-file
(gnome-software:7860): As-DEBUG: run 0x9992950~AsStore:app-info{/var/lib/app-info/yaml/ca.archive.ubuntu.com_ubuntu_dists_yakkety-backports_multiverse_dep11_Components-i386.yml.gz}
(gnome-software:7860): As-DEBUG: run 0x9992950~AsStore:store-from-file
(gnome-software:7860): As-DEBUG: run 0x9992950~AsStore:app-info{/var/lib/app-info/yaml/ca.archive.ubuntu.com_ubuntu_dists_yakkety-updates_restricted_dep11_Components-i386.yml.gz}
(gnome-software:7860): As-DEBUG: run 0x9992950~AsStore:store-from-file
(gnome-software:7860): As-DEBUG: run 0x9992950~AsStore:app-info{/var/lib/app-info/yaml/ca.archive.ubuntu.com_ubuntu_dists_yakkety-security_universe_dep11_Components-i386.yml.gz}
(gnome-software:7860): As-DEBUG: run 0x9992950~AsStore:store-from-file
(gnome-software:7860): As-DEBUG: run 0x9992950~AsStore:app-info{/var/lib/app-info/yaml/ca.archive.ubuntu.com_ubuntu_dists_yakkety-backports_universe_dep11_Components-i386.yml.gz}
(gnome-software:7860): As-DEBUG: run 0x9992950~AsStore:store-from-file
(gnome-software:7860): As-DEBUG: run 0x9992950~AsStore:app-info{/var/lib/app-info/yaml/ca.archive.ubuntu.com_ubuntu_dists_yakkety-updates_universe_dep11_Components-i386.yml.gz}
(gnome-s...

Robert Ancell (robert-ancell)
Changed in gnome-software (Ubuntu):
status: Fix Committed → Confirmed
Bug Watch Updater (bug-watch-updater)
Changed in gnome-software:
status: Confirmed → Unknown
Revision history for this message
Chelmite (steve-kelem) wrote :
Download full text (5.7 KiB)

Here's the output from "gnome-software --verbose"
(gnome-software:8291): Gs-DEBUG: compatible-project: GNOME
(gnome-software:8291): Gs-DEBUG: compatible-project: KDE
(gnome-software:8291): Gs-DEBUG: compatible-project: XFCE
(gnome-software:8291): As-DEBUG: run GsPlugin::setup
(gnome-software:8291): Gs-DEBUG: searching for plugins in /usr/lib/gs-plugins-9
(gnome-software:8291): Gs-DEBUG: opened plugin /usr/lib/gs-plugins-9/libgs_plugin_ubuntu-reviews.so: ubuntu-reviews
(gnome-software:8291): Gs-DEBUG: opened plugin /usr/lib/gs-plugins-9/libgs_plugin_moduleset.so: moduleset
(gnome-software:8291): Gs-DEBUG: opened plugin /usr/lib/gs-plugins-9/libgs_plugin_appstream.so: appstream
(gnome-software:8291): Gs-DEBUG: opened plugin /usr/lib/gs-plugins-9/libgs_plugin_apt.so: apt
(gnome-software:8291): Gs-DEBUG: opened plugin /usr/lib/gs-plugins-9/libgs_plugin_snap.so: snap
(gnome-software:8291): Gs-DEBUG: opened plugin /usr/lib/gs-plugins-9/libgs_plugin_icons.so: icons
(gnome-software:8291): Gs-DEBUG: opened plugin /usr/lib/gs-plugins-9/libgs_plugin_menu-spec-categories.so: menu-spec-categories
(gnome-software:8291): Gs-DEBUG: opened plugin /usr/lib/gs-plugins-9/libgs_plugin_dpkg.so: dpkg
(gnome-software:8291): Gs-DEBUG: opened plugin /usr/lib/gs-plugins-9/libgs_plugin_menu-spec-refine.so: menu-spec-refine
(gnome-software:8291): Gs-DEBUG: opened plugin /usr/lib/gs-plugins-9/libgs_plugin_hardcoded-featured.so: hardcoded-featured
(gnome-software:8291): Gs-DEBUG: opened plugin /usr/lib/gs-plugins-9/libgs_plugin_hardcoded-blacklist.so: hardcoded-blacklist
(gnome-software:8291): Gs-DEBUG: opened plugin /usr/lib/gs-plugins-9/libgs_plugin_epiphany.so: epiphany
(gnome-software:8291): Gs-DEBUG: opened plugin /usr/lib/gs-plugins-9/libgs_plugin_fwupd.so: fwupd
(gnome-software:8291): Gs-DEBUG: opened plugin /usr/lib/gs-plugins-9/libgs_plugin_provenance.so: provenance
(gnome-software:8291): Gs-DEBUG: opened plugin /usr/lib/gs-plugins-9/libgs_plugin_dummy.so: dummy
(gnome-software:8291): Gs-DEBUG: ubuntu-reviews [0.0] to be ordered after appstream [0.0] so promoting to [1.0]
(gnome-software:8291): Gs-DEBUG: moduleset [0.0] to be ordered after menu-spec-categories [0.0] so promoting to [1.0]
(gnome-software:8291): Gs-DEBUG: appstream [0.0] to be ordered after menu-spec-categories [0.0] so promoting to [1.0]
(gnome-software:8291): Gs-DEBUG: ubuntu-reviews [1.0] to be ordered after appstream [1.0] so promoting to [2.0]
(gnome-software:8291): Gs-DEBUG: moduleset [1.0] to be ordered after appstream [1.0] so promoting to [2.0]
(gnome-software:8291): Gs-DEBUG: apt [0.0] to be ordered after appstream [1.0] so promoting to [2.0]
(gnome-software:8291): Gs-DEBUG: icons [0.0] to be ordered after appstream [1.0] so promoting to [2.0]
(gnome-software:8291): Gs-DEBUG: menu-spec-refine [0.0] to be ordered after appstream [1.0] so promoting to [2.0]
(gnome-software:8291): Gs-DEBUG: hardcoded-blacklist [0.0] to be ordered after appstream [1.0] so promoting to [2.0]
(gnome-software:8291): Gs-DEBUG: epiphany [0.0] to be ordered after appstream [1.0] so promoting to [2.0]
(gnome-software:8291): Gs-DEBUG: icons [2.0] to be ordered after epiphany [2.0] so promoting to [3.0]
(gnome-software...

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Revision history for this message
Robert Ancell (robert-ancell) wrote :

Pretty sure this is https://git.gnome.org/browse/gnome-software/commit/?id=cf9b534b7819bc7faf339cc4bee6855322cfca9b

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