gnome-shell crashed with SIGSEGV in clutter_stage_process_event()

Bug #2037795 reported by Robert Ross
10
This bug affects 1 person
Affects Status Importance Assigned to Milestone
gnome-shell (Ubuntu)
New
Undecided
Unassigned

Bug Description

I was prompted to restart in order to complete a software updated. After (rebooting and) entering my password at login, the desktop appeared but the moues was unable to move. After ~5s I was kicked back to the login window, logged in again and everything was fine.

ProblemType: Crash
DistroRelease: Ubuntu 23.10
Package: gnome-shell 45.0-1ubuntu1
ProcVersionSignature: Ubuntu 6.5.0-5.5-generic 6.5.0
Uname: Linux 6.5.0-5-generic x86_64
ApportVersion: 2.27.0-0ubuntu3
Architecture: amd64
CasperMD5CheckResult: unknown
CurrentDesktop: ubuntu:GNOME
Date: Sat Sep 30 16:27:34 2023
DisplayManager: gdm3
ExecutablePath: /usr/bin/gnome-shell
InstallationDate: Installed on 2023-09-28 (2 days ago)
InstallationMedia: Ubuntu 23.10 "Mantic Minotaur" - Beta amd64 (20230919.1)
ProcCmdline: /usr/bin/gnome-shell
RelatedPackageVersions: mutter-common 45.0-2ubuntu1
Signal: 11
SourcePackage: gnome-shell
StacktraceTop:
 clutter_stage_process_event () from /usr/lib/x86_64-linux-gnu/mutter-13/libmutter-clutter-13.so.0
 _clutter_stage_process_queued_events () from /usr/lib/x86_64-linux-gnu/mutter-13/libmutter-clutter-13.so.0
 ?? () from /usr/lib/x86_64-linux-gnu/mutter-13/libmutter-clutter-13.so.0
 ?? () from /lib/x86_64-linux-gnu/libglib-2.0.so.0
 ?? () from /lib/x86_64-linux-gnu/libglib-2.0.so.0
Title: gnome-shell crashed with SIGSEGV in clutter_stage_process_event()
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin plugdev sudo users
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Revision history for this message
Robert Ross (robertross) wrote :
Revision history for this message
Apport retracing service (apport) wrote : This bug is a duplicate

Thank you for taking the time to report this crash and helping to make this software better. This particular crash has already been reported and is a duplicate of bug #2035096, so is being marked as such. Please look at the other bug report to see if there is any missing information that you can provide, or to see if there is a workaround for the bug. Additionally, any further discussion regarding the bug should occur in the other report. Please continue to report any other bugs you may find.

information type: Private → Public
tags: removed: need-amd64-retrace
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