Ubuntu
gnome-shell package

gnome-shell crashed with SIGSEGV at "JS ERROR: TypeError: malformed UTF-8 character sequence at offset 3" [_filterKeybinding@resource:///org/gnome/shell/ui/windowManager.js:1612:51]

Bug #2006999 reported by Piotr Minkina
12
This bug affects 1 person
Affects Status Importance Assigned to Milestone
gnome-shell (Ubuntu)
Incomplete
Medium
Unassigned

Bug Description

I'm booting up my computer today. I had kernel version 5.15.0-58-lowlatency. The GDM login window displayed, so I typed in my password, but after logging in I only saw a black screen, although the mouse pointer was visible and only responded to moving the mouse. I restarted the computer, and after the restart, the same thing happened. So I switched to the console using the combination of ctrl + alt + f3, logged in and updated the system using the `apt dist-upgrade` command. The kernel updated to version 5.15.0-60-lowlatency. After a reboot, this time after logging in, I see my desktop and notifications of problems with gnome-shell. For this reason, I am reporting an error.

ProblemType: Crash
DistroRelease: Ubuntu 22.04
Package: gnome-shell 42.5-0ubuntu1
ProcVersionSignature: Ubuntu 5.15.0-60.66-lowlatency 5.15.78
Uname: Linux 5.15.0-60-lowlatency x86_64
ApportVersion: 2.20.11-0ubuntu82.3
Architecture: amd64
CasperMD5CheckResult: unknown
CurrentDesktop: ubuntu:GNOME
Date: Sat Feb 11 17:46:38 2023
DisplayManager: gdm3
ExecutablePath: /usr/bin/gnome-shell
ProcCmdline: /usr/bin/gnome-shell
RelatedPackageVersions: mutter-common 42.5-0ubuntu1
Signal: 11
SourcePackage: gnome-shell
StacktraceTop:
 pthread_kill () at /lib/x86_64-linux-gnu/libc.so.6
 raise () at /lib/x86_64-linux-gnu/libc.so.6
 ()
 <signal handler called> () at /lib/x86_64-linux-gnu/libc.so.6
 ()
Title: gnome-shell crashed with SIGSEGV in pthread_kill()
UpgradeStatus: Upgraded to jammy on 2022-09-11 (153 days ago)
UserGroups: adm audio dialout docker lpadmin nut scanner sudo systemd-journal
mtime.conffile..etc.apport.crashdb.conf: 2022-12-18T15:36:36.480299
separator:

Revision history for this message
Piotr Minkina (ladnchpad) wrote :
Revision history for this message
Apport retracing service (apport) wrote :

StacktraceTop:
 ?? ()
 invoke_handler (binding=0x5573bb0976c0, event=<optimized out>, window=<optimized out>, handler=<optimized out>, display=0x5573b98ec0f0) at ../src/core/keybindings.c:1938
 process_event (display=0x5573b98ec0f0, window=<optimized out>, event=<optimized out>) at ../src/core/keybindings.c:2022
 meta_keybindings_process_event (event=0x5573bdc3e980, window=<optimized out>, display=0x5573b98ec0f0) at ../src/core/keybindings.c:2350
 meta_display_handle_event (event_actor=0x5573b9726860, event=0x5573bdc3e980, display=0x5573b98ec0f0) at ../src/core/events.c:403

tags: removed: need-amd64-retrace
Revision history for this message
Daniel van Vugt (vanvugt) wrote :

Sounds similar to these old bugs:

 * Bug 1851528
 * https://gitlab.gnome.org/GNOME/gnome-shell/-/issues/1870
 * https://gitlab.gnome.org/GNOME/gnome-shell/-/issues/1552

I suggest the first thing you should try is to delete all local extensions:

  cd ~/.local/share/gnome-shell
  rm -rf extensions

and then log in again.

summary: - gnome-shell crashed with SIGSEGV in pthread_kill()
+ gnome-shell crashed with SIGSEGV at "JS ERROR: TypeError: malformed
+ UTF-8 character sequence at offset 3"
+ [_filterKeybinding@resource:///org/gnome/shell/ui/windowManager.js:1612:51]
Revision history for this message
Apport retracing service (apport) wrote :

StacktraceTop:
 ?? ()
 invoke_handler (binding=0x5573bb0976c0, event=<optimized out>, window=<optimized out>, handler=<optimized out>, display=0x5573b98ec0f0) at ../src/core/keybindings.c:1938
 process_event (display=0x5573b98ec0f0, window=<optimized out>, event=<optimized out>) at ../src/core/keybindings.c:2022
 meta_keybindings_process_event (event=0x5573bdc3e980, window=<optimized out>, display=0x5573b98ec0f0) at ../src/core/keybindings.c:2350
 meta_display_handle_event (event_actor=0x5573b9726860, event=0x5573bdc3e980, display=0x5573b98ec0f0) at ../src/core/events.c:403

Revision history for this message
Apport retracing service (apport) wrote : Stacktrace.txt
Revision history for this message
Apport retracing service (apport) wrote : StacktraceSource.txt
Revision history for this message
Apport retracing service (apport) wrote : ThreadStacktrace.txt
Changed in gnome-shell (Ubuntu):
importance: Undecided → Medium
Daniel van Vugt (vanvugt)
information type: Private → Public
Changed in gnome-shell (Ubuntu):
status: New → Incomplete
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