Visual artifact 1px vertical white line right side of the wallpaper

Bug #1986450 reported by Tarmo Turunen
8
This bug affects 1 person
Affects Status Importance Assigned to Milestone
gnome-shell (Ubuntu)
New
Undecided
Unassigned

Bug Description

After manually upgrading from 20.04 LTS to 22.04.1 LTS I find that there is a 1px wide vertical white line on the desktop that appears whenever an application has focus. It is on the right side of the monitor, covering the background wallpaper but not the menu.

Workaround: in Displays, change scale to something else than 100% and then change back to 100%. That white vertical line will stay at the former 100% window size location until the Settings window is closed. It disappears when the Settings is closed.
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ProblemType: Bug
ApportVersion: 2.20.11-0ubuntu82.1
Architecture: amd64
CasperMD5CheckResult: unknown
CurrentDesktop: ubuntu:GNOME
DisplayManager: gdm3
DistroRelease: Ubuntu 22.04
InstallationDate: Installed on 2018-04-27 (1570 days ago)
InstallationMedia: Ubuntu 18.04 LTS "Bionic Beaver" - Release amd64 (20180426)
Package: gnome-shell 42.2-0ubuntu0.2
PackageArchitecture: amd64
ProcVersionSignature: Ubuntu 5.15.0-46.49-generic 5.15.39
RelatedPackageVersions: mutter-common 42.2-0ubuntu1
Tags: wayland-session jammy
Uname: Linux 5.15.0-46-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo www-data
_MarkForUpload: True

Revision history for this message
Ubuntu Foundations Team Bug Bot (crichton) wrote :

Thank you for taking the time to report this bug and helping to make Ubuntu better. It seems that your bug report is not filed about a specific source package though, rather it is just filed against Ubuntu in general. It is important that bug reports be filed about source packages so that people interested in the package can find the bugs about it. You can find some hints about determining what package your bug might be about at https://wiki.ubuntu.com/Bugs/FindRightPackage. You might also ask for help in the #ubuntu-bugs irc channel on Libera.chat.

To change the source package that this bug is filed about visit https://bugs.launchpad.net/ubuntu/+bug/1986450/+editstatus and add the package name in the text box next to the word Package.

[This is an automated message. I apologize if it reached you inappropriately; please just reply to this message indicating so.]

tags: added: bot-comment
Paul White (paulw2u)
affects: ubuntu → gnome-shell (Ubuntu)
tags: added: jammy
Revision history for this message
Daniel van Vugt (vanvugt) wrote :

Thank you for taking the time to report this bug and helping to make Ubuntu better. Please execute the following command only once, as it will automatically gather debugging information, in a terminal:

apport-collect 1986450

When reporting bugs in the future please use apport by using 'ubuntu-bug' and the name of the package affected. You can learn more about this functionality at https://wiki.ubuntu.com/ReportingBugs.

Changed in gnome-shell (Ubuntu):
status: New → Incomplete
Revision history for this message
Tarmo Turunen (dimarchi) wrote : Dependencies.txt

apport information

tags: added: apport-collected wayland-session
description: updated
Revision history for this message
Tarmo Turunen (dimarchi) wrote : GsettingsChanges.txt

apport information

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Tarmo Turunen (dimarchi) wrote : ProcCpuinfoMinimal.txt

apport information

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Tarmo Turunen (dimarchi) wrote : ProcEnviron.txt

apport information

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Tarmo Turunen (dimarchi) wrote : ShellJournal.txt

apport information

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Tarmo Turunen (dimarchi) wrote : monitors.xml.txt

apport information

Revision history for this message
Daniel van Vugt (vanvugt) wrote :

Thanks. Please try removing your extensions in case they are the cause:

  cd ~/.local/share/gnome-shell/
  rm -rf extensions

and then log in again.

tags: added: amdgpu
Revision history for this message
Tarmo Turunen (dimarchi) wrote :

Done. There is no change. The artifact is still present.

Revision history for this message
Daniel van Vugt (vanvugt) wrote :

In the past I had seen a 1px gap down the right side of the wallpaper on Intel, but I think that was only during desktop zoom and I can't reproduce it today. Whatever the cause was might still be present and might only be manifesting with AMD graphics. Just a theory.

Changed in gnome-shell (Ubuntu):
status: Incomplete → New
Revision history for this message
Tarmo Turunen (dimarchi) wrote :

That could very well be the case. It does not appear when the desktop is initially loaded, but shortly after a refresh(?). If I keep the second monitor (TV) active, the scaling workaround does not work - the lines on both monitors come back when set back to 100% scale. If I click the desktop the line disappears from the monitor that was clicked - and comes back once the desktop is no longer focused. An annoying little thing that I'm sure is equally annoying to figure out.

Revision history for this message
Daniel van Vugt (vanvugt) wrote :

Can you attach a photo or video of the issue?

Revision history for this message
Tarmo Turunen (dimarchi) wrote :

Picture one, default when the desktop is no focused.

Revision history for this message
Tarmo Turunen (dimarchi) wrote :

Picture two, after the desktop was scaled to 125% and then back to 100%, and the Settings window is not closed, yet (the white line disappears after the Settings window is closed).

Revision history for this message
Tarmo Turunen (dimarchi) wrote :

Single monitor examples. The same happens when I activate the second monitor, with the exception that the white lines are both on the second display before closing the Settings (if I recall correctly). Would you like pictures of the two monitor setup, as well? Or do these two pictures demonstrate the artifact well enough so that they are not needed?

Revision history for this message
Daniel van Vugt (vanvugt) wrote :

Thanks, that's enough info.

My immediate thought is that it might relate to mutter's background rendering code which aggressively tries to limit the number of wallpaper pixels it redraws each frame. Maybe there's an off-by-one mistake in that code.

Revision history for this message
Tarmo Turunen (dimarchi) wrote :

I would not know. Nevertheless, I consider this bug report as a heads up in case you encounter it or something similar in the future. It is nothing critical, and the workaround does work, even though applying it every time I log in to Ubuntu will probably get tedious in the long run. Does this even affect others? No idea.

Revision history for this message
Daniel van Vugt (vanvugt) wrote :

I've not seen any other reports of this bug.

If it is mostly only visible on AMD graphics and less than 6% of Ubuntu users are using AMD graphics, intersected with the small proportion of users who are willing to report bugs instead of ignoring them, it's a small intersection so unsurprising it took this long to be reported.

I need to switch to AMD to work on another bug soon so I will check on this one too.

Revision history for this message
Tarmo Turunen (dimarchi) wrote :

An update since I have a new computer with a fresh, clean install of Ubuntu 22.04.3 LTS...this may very likely be a theme issue. It is not present when using the default theme. It appears when trying to change the Applications theme to - for example - Ambiance (the one I would prefer).

Consider this solved?

Revision history for this message
Daniel van Vugt (vanvugt) wrote :

If the bug still occurs with any theme then we should keep it open.

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