one external monitor unresponsive after suspend

Bug #1968705 reported by Rafal
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
gnome-shell (Ubuntu)
Invalid
Undecided
Unassigned

Bug Description

Ubuntu 22.04 Beta, Gnome, Wayland. Intel graphic

Graphics:
  Device-1: Intel UHD Graphics 620 driver: i915 v: kernel
  Device-2: Acer Integrated Camera type: USB driver: uvcvideo
  Display: wayland server: X.Org v: 1.22.1.1 with: Xwayland v: 22.1.1
    compositor: gnome-shell v: 42.0 driver: X: loaded: modesetting
    unloaded: fbdev,vesa gpu: i915 resolution: 1: 1920x1080~60Hz
    2: 2560x1440~60Hz
  OpenGL: renderer: Mesa Intel UHD Graphics 620 (KBL GT2)
    v: 4.6 Mesa 22.0.1

Laptop connected to two external monitors:

laptop -> USB C / DisplayPort -> First monitor -> DisplayPort chain -> Second monitor

After putting laptop to sleep (while monitors are connected) and waking it up the second monitor is unresponsive:

- in Settings -> Display Gnome reports it as being on and working
- turning it off and on does not bring it back
- after switching it on in settings it for a moment appears in the overview (Drag displays to match physical display setup ...) but then instantly disappear.

After experiencing the "error" now I see following in /var/crash

ll /var/crash/
.rw-r----- 4.2M rskolasinski 12 Apr 10:37 _usr_libexec_gsd-xsettings.1000.crash
.rw-rw-r-- 0 rskolasinski 12 Apr 10:37 _usr_libexec_gsd-xsettings.1000.upload
.rw------- 37 whoopsie 12 Apr 10:37 _usr_libexec_gsd-xsettings.1000.uploaded
.rw-r----- 1.8M rskolasinski 12 Apr 10:53 _usr_libexec_ibus-x11.1000.crash
.rw-rw-r-- 0 rskolasinski 12 Apr 10:53 _usr_libexec_ibus-x11.1000.upload
.rw------- 37 whoopsie 12 Apr 10:53 _usr_libexec_ibus-x11.1000.uploaded

One auto-reported itself to https://bugs.launchpad.net/ubuntu/+source/gnome-settings-daemon/+bug/1968695 but seems unrelated to this specific issue. Second one system suggest it may be https://bugs.launchpad.net/ubuntu/+source/ibus/+bug/1968478 so I am not sure any are related to the issue I am trying to report.

Happy to provide any required information as this would potentially be blocking from using this once it reach stable.

Last bit of information: it also happens on live usb of 22.04 beta (tested yesterday) and does not happen on live usb of fedora 36 beta (wanted to check as it also has gnome 42). All tested under wayland.

Revision history for this message
Rafal (rjtskolasinski) wrote (last edit ):

It just happened after booting with monitors disconnected and then connecting the monitor.
Ubuntu offered to file a bug with more information https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1968712 collected on its own so I will try to close this one and we can follow there.

Edit: apologies, it seems I don't know how to close the bug here, none of options seems appropriate

Rafal (rjtskolasinski)
Changed in gnome-shell (Ubuntu):
status: New → Invalid
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