Ubuntu
gnome-shell package

Background image and icons missing after suspend

Bug #1965701 reported by Sebastian Heiden on 2022-03-20

This bug report is a duplicate of: Bug #1876632: [nvidia] Corrupted/missing shell textures when switching users or resuming from suspend. Edit Remove

8

This bug affects 1 person

Affects		Status	Importance	Assigned to	Milestone
	gnome-shell (Ubuntu)	New	Undecided	Unassigned

Bug Description

After resuming the system from suspend the lockscreen image, background image and some of the icons are missing.

This includes most of the ubuntu-dock icons, but also some of the gnome shell icons.

Restarting gdm3 using `sudo service gdm3 restart` resolves the issue.

ProblemType: Bug
DistroRelease: Ubuntu 22.04
Package: gnome-shell 42~beta-1ubuntu2
ProcVersionSignature: Ubuntu 5.15.0-23.23-generic 5.15.27
Uname: Linux 5.15.0-23-generic x86_64
NonfreeKernelModules: zfs zunicode zavl icp zcommon znvpair nvidia_modeset nvidia
ApportVersion: 2.20.11-0ubuntu79
Architecture: amd64
CasperMD5CheckResult: pass
CurrentDesktop: ubuntu:GNOME
Date: Mon Mar 21 00:16:40 2022
DisplayManager: gdm3
InstallationDate: Installed on 2022-02-23 (25 days ago)
InstallationMedia: Ubuntu 22.04 LTS "Jammy Jellyfish" - Alpha amd64 (20220223)
ProcEnviron:
TERM=xterm-256color
PATH=(custom, no user)
XDG_RUNTIME_DIR=<set>
LANG=de_DE.UTF-8
SHELL=/bin/bash
RelatedPackageVersions: mutter-common 42~beta-1ubuntu2
SourcePackage: gnome-shell
UpgradeStatus: No upgrade log present (probably fresh install)

See original description

Tags:

Revision history for this message

Sebastian Heiden (seb-heiden) wrote on 2022-03-20:

#1

Dependencies.txt Edit (22.5 KiB, text/plain; charset="utf-8")
GsettingsChanges.txt Edit (2.0 KiB, text/plain; charset="utf-8")
ProcCpuinfoMinimal.txt Edit (1.7 KiB, text/plain; charset="utf-8")
ShellJournal.txt Edit (485.7 KiB, text/plain; charset="utf-8")
monitors.xml.txt Edit (6.8 KiB, text/plain; charset="utf-8")

Revision history for this message

Sebastian Heiden (seb-heiden) wrote on 2022-03-20:

#2

Gnome Shell Icons missing Edit (45.5 KiB, image/png)

description:

updated

Revision history for this message

Daniel van Vugt (vanvugt) wrote on 2022-03-21:

#3

Thank you for taking the time to report this bug and helping to make Ubuntu better. This particular bug has already been reported and is a duplicate of bug 1876632, so it is being marked as such. Please look at the other bug report to see if there is any missing information that you can provide, or to see if there is a workaround for the bug. Additionally, any further discussion regarding the bug should occur in the other report. Feel free to continue to report any other bugs you may find.

tags:

added: nvidia

Revision history for this message

Sebastian Heiden (seb-heiden) wrote on 2022-03-21:

#4

I've checked out bug #1876632 and it doesn't look like a duplicate bug to me.

This bug is about missing images and icons, whilst bug #1876632 is about corrupted icons, which seems like a clear difference to me after checking the attached screenshots.

Revision history for this message

Daniel van Vugt (vanvugt) wrote on 2022-03-21:

#5

Bug 1876632 says "missing" in its title because when the GPU memory gets corrupted that's one of the most common side-effects.

Revision history for this message

Daniel van Vugt (vanvugt) wrote on 2022-03-21:

#6

See also https://gitlab.gnome.org/GNOME/gnome-shell/-/issues/3583

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auto-gitlab.gnome.org-gnome-gnome-shell-- #3583
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