Ubuntu
gnome-shell package

osk: umlauts do not work in password prompts

Bug #1922559 reported by Esokrates
8
This bug affects 1 person
Affects Status Importance Assigned to Milestone
GNOME Shell
New
Unknown
gnome-shell (Ubuntu)
New
Medium
Unassigned

Bug Description

When I try to input a german umlaut like "ü" in a gnome-shell password prompt using the onscreen keyboard, nothing appears in the input field. In regular applications like gedit umlauts work however, so it seems to be specific to password prompts.

Couldn't find anything interesting the the journalctl log, only messages related to gnome-shell at the time of trying to input the umlaut are:

Apr 05 14:41:24 pc gnome-shell[2094]: Couldn't find child [0x55cb1c6ece70 Gjs_ui_windowPreview_WindowPreview:last-child ("Loading…")] in window slots
Apr 05 14:41:25 pc gnome-shell[2094]: Couldn't find child [0x55cb1c6ece70 Gjs_ui_windowPreview_WindowPreview:first-child ("Home")] in window slots
Apr 05 14:41:25 pc gnome-shell[2094]: Couldn't find child [0x55cb1c6ece70 Gjs_ui_windowPreview_WindowPreview:last-child ("Home")] in window slots
Apr 05 14:41:25 pc gnome-shell[2094]: Couldn't find child [0x55cb1c6ece70 Gjs_ui_windowPreview_WindowPreview:last-child ("Home")] in window slots
Apr 05 14:41:25 pc gnome-shell[2094]: Couldn't find child [0x55cb1c6ece70 Gjs_ui_windowPreview_WindowPreview:last-child ("Home")] in window slots

ProblemType: Bug
DistroRelease: Ubuntu 21.04
Package: gnome-shell 3.38.4-1ubuntu1
Uname: Linux 5.11.11+ x86_64
ApportVersion: 2.20.11-0ubuntu61
Architecture: amd64
CasperMD5CheckResult: unknown
CurrentDesktop: GNOME
Date: Mon Apr 5 14:24:19 2021
DisplayManager: gdm3
RelatedPackageVersions: mutter-common 3.38.4-1ubuntu1
SourcePackage: gnome-shell
UpgradeStatus: No upgrade log present (probably fresh install)

Revision history for this message
Esokrates (esokrarkose) wrote :
Revision history for this message
Daniel van Vugt (vanvugt) wrote :

Thanks for the bug report. Please also report the problem to the developers at:

  https://gitlab.gnome.org/GNOME/gnome-shell/-/issues

and then tell us the new issue ID.

tags: added: i18n
tags: added: osk
Changed in gnome-shell (Ubuntu):
importance: Undecided → Medium
status: New → Confirmed
Revision history for this message
Esokrates (esokrarkose) wrote :

Done: https://gitlab.gnome.org/GNOME/gnome-shell/-/issues/4040
Thanks for having a look!

Revision history for this message
Daniel van Vugt (vanvugt) wrote :

Thank you for reporting this bug to Ubuntu.
Ubuntu 21.04 (hirsute) reached end-of-life on January 20, 2022.

See this document for currently supported Ubuntu releases:
https://wiki.ubuntu.com/Releases

We appreciate that this bug may be old and you might not be interested in discussing it any more. But if you are then please upgrade to the latest Ubuntu version and re-test. If you then find the bug is still present in the newer Ubuntu version, please add a comment here telling us which new version it is in.

Changed in gnome-shell (Ubuntu):
status: Confirmed → Won't Fix
Bug Watch Updater (bug-watch-updater)
Changed in gnome-shell:
status: Unknown → New
Revision history for this message
Esokrates (esokrarkose) wrote :

@Daniel: affects 22.04 and 22.10 as well. Behavior additionally regressed in the way, that it is now impossible to access those characters, since the popup of the characters is hidden in the background and when trying to write "ü" by long pressing "u", the popup appears in the background and on releasing the finger, "u" is written in the input field.

Affects all kind of gnome shell password dialogs, e.g. when connecting to wifi etc. This makes Ubuntu / Gnome-Shell in Tablet much less powerful, I hope I can bring this to your attention. Would be great if you could either look into this yourself or use your reputation upstream to convince someone else to look into this.

It especially hurts in 22.10, since the osk got a lot more useful in Gnome-Shell 43 by also exposing up keys and modifiers for terminal to make it more useful. This bug here is the only osk bug missing to really make the tablet mode experience nice.

Esokrates (esokrarkose)
tags: added: jammy kinetic
Daniel van Vugt (vanvugt)
Changed in gnome-shell (Ubuntu):
status: Won't Fix → New
tags: removed: hirsute
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