Mouse pointer keeps flashing/disappearing when an external monitor is connected
| Affects | Status | Importance | Assigned to | Milestone | |
|---|---|---|---|---|---|
| gnome-shell (Ubuntu) |
New
|
Undecided
|
Unassigned | ||
Bug Description
I'm running 20.04 LTS on Surface Book 2 15',and I connect a external display via USB-C dock. I need to use different scaling settings for different monitors, so I enabled Fractional Scaling. After that the mouse pointer starts flashing all the time, especially in some system apps like settings.
The internal display is 200% scaling and 100% for the external one.
---
ProblemType: Bug
ApportVersion: 2.20.11-0ubuntu27
Architecture: amd64
CasperMD5CheckR
CurrentDesktop: ubuntu:GNOME
DisplayManager: gdm3
DistroRelease: Ubuntu 20.04
InstallationDate: Installed on 2020-01-11 (129 days ago)
InstallationMedia: Ubuntu 19.10 "Eoan Ermine" - Release amd64 (20191017)
Package: gnome-shell 3.36.2-
PackageArchitec
ProcVersionSign
RelatedPackageV
Tags: third-party-
Uname: Linux 5.4.0-31-generic x86_64
UnreportableReason: This is not an official Ubuntu package. Please remove any third party package and try again.
UpgradeStatus: Upgraded to focal on 2020-05-16 (4 days ago)
UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo
_MarkForUpload: True
| Ubuntu Foundations Team Bug Bot (crichton) wrote | #1 |
| tags: | added: bot-comment |
| lotuspsychje (lotuspsychje) wrote | #2 |
| tags: | added: focal |
| affects: | ubuntu → mutter (Ubuntu) |
| Daniel van Vugt (vanvugt) wrote | #3 |
| affects: | mutter (Ubuntu) → gnome-shell (Ubuntu) |
| Changed in gnome-shell (Ubuntu): | |
| status: | New → Incomplete |
| tags: | added: cursor |
| tags: | added: multimonitor xrandr-scaling |
| Daniel van Vugt (vanvugt) wrote | #4 |
| Swift Lee (lozap) wrote Dependencies.txt | #5 |
| tags: | added: apport-collected third-party-packages |
| description: | updated |
| Swift Lee (lozap) wrote GsettingsChanges.txt | #6 |
| Swift Lee (lozap) wrote ProcCpuinfoMinimal.txt | #7 |
| Swift Lee (lozap) wrote ProcEnviron.txt | #8 |
| Swift Lee (lozap) wrote ShellJournal.txt | #9 |
| Swift Lee (lozap) wrote monitors.xml.txt | #10 |
| Swift Lee (lozap) wrote Re: Mouse pointer keeps flashing while fractional scaling is enabled | #11 |
| summary: |
- Mouse pointer keeps flashing while fractional scaling is enabled + Mouse pointer keeps flashing/disappearing when an external monitor is + connected |
| Changed in gnome-shell (Ubuntu): | |
| status: | Incomplete → New |
| tags: | removed: xrandr-scaling |
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