| 2018-09-17 01:48:34 |
Graham Wheeler |
bug |
|
|
added bug |
| 2018-09-17 04:14:12 |
Graham Wheeler |
description |
So yesterday I got the prompt to upgrade my 16LTS system to 18. Man am I sorry I went ahead with this; I am in a world of hurt. But the most frustrating issue out of many has to be this one.
After a period of inactivity, the lock screen kicks in. When I then try to log in, using the correct password, I get a spinner for about 10 seconds, the "Authentication error".
After a couple of seconds "Authentication error" goes away but now it seems no keys are registering at all in the password field. I say "it seems" because I see no "*"s as I type, but I do see occasional prompts of "Authentication error" coming back, but I haven't pinpointed the circumstances - certainly not triggered by hitting ENTER, sometimes backspace? Not sure if it has anything to do with the keys.
After this all I can do is log in over ssh and reboot; I'm basically locked out on the console.
This happens whether I have a USB keyboard connected or whether I am running Synergy and using a virtual keyboard. Mouse continues to work fine.
Release and kernel: Ubuntu 18.04.1 LTS (GNU/Linux 4.15.0-34-generic x86_64) |
So yesterday I got the prompt to upgrade my 16LTS system to 18. This caused a number of issues, but the most frustrating issue out of many has to be this one.
After a period of inactivity, the lock screen kicks in. When I then try to log in, using the correct password, I get a spinner for about 10 seconds, the "Authentication error".
After a couple of seconds "Authentication error" goes away but now it seems no keys are registering at all in the password field. I say "it seems" because I see no "*"s as I type, but I do see occasional prompts of "Authentication error" coming back, but I haven't pinpointed the circumstances - certainly not triggered by hitting ENTER, sometimes backspace? Not sure if it has anything to do with the keys.
After this all I can do is log in over ssh and reboot; I'm basically locked out on the console.
If I wait a while the keyboard does seem to come back but the problem is still there - my password is not accepted and then the keyboard again seems to do nothing for a while.
This happens whether I have a USB keyboard connected or whether I am running Synergy and using a virtual keyboard. Mouse continues to work fine.
Release and kernel: Ubuntu 18.04.1 LTS (GNU/Linux 4.15.0-34-generic x86_64) |
|
| 2018-09-17 07:44:00 |
Daniel van Vugt |
gnome-shell (Ubuntu): status |
New |
Incomplete |
|
| 2018-09-17 15:22:49 |
Graham Wheeler |
tags |
|
apport-collected bionic third-party-packages |
|
| 2018-09-17 15:22:50 |
Graham Wheeler |
description |
So yesterday I got the prompt to upgrade my 16LTS system to 18. This caused a number of issues, but the most frustrating issue out of many has to be this one.
After a period of inactivity, the lock screen kicks in. When I then try to log in, using the correct password, I get a spinner for about 10 seconds, the "Authentication error".
After a couple of seconds "Authentication error" goes away but now it seems no keys are registering at all in the password field. I say "it seems" because I see no "*"s as I type, but I do see occasional prompts of "Authentication error" coming back, but I haven't pinpointed the circumstances - certainly not triggered by hitting ENTER, sometimes backspace? Not sure if it has anything to do with the keys.
After this all I can do is log in over ssh and reboot; I'm basically locked out on the console.
If I wait a while the keyboard does seem to come back but the problem is still there - my password is not accepted and then the keyboard again seems to do nothing for a while.
This happens whether I have a USB keyboard connected or whether I am running Synergy and using a virtual keyboard. Mouse continues to work fine.
Release and kernel: Ubuntu 18.04.1 LTS (GNU/Linux 4.15.0-34-generic x86_64) |
So yesterday I got the prompt to upgrade my 16LTS system to 18. This caused a number of issues, but the most frustrating issue out of many has to be this one.
After a period of inactivity, the lock screen kicks in. When I then try to log in, using the correct password, I get a spinner for about 10 seconds, the "Authentication error".
After a couple of seconds "Authentication error" goes away but now it seems no keys are registering at all in the password field. I say "it seems" because I see no "*"s as I type, but I do see occasional prompts of "Authentication error" coming back, but I haven't pinpointed the circumstances - certainly not triggered by hitting ENTER, sometimes backspace? Not sure if it has anything to do with the keys.
After this all I can do is log in over ssh and reboot; I'm basically locked out on the console.
If I wait a while the keyboard does seem to come back but the problem is still there - my password is not accepted and then the keyboard again seems to do nothing for a while.
This happens whether I have a USB keyboard connected or whether I am running Synergy and using a virtual keyboard. Mouse continues to work fine.
Release and kernel: Ubuntu 18.04.1 LTS (GNU/Linux 4.15.0-34-generic x86_64)
---
ProblemType: Bug
ApportVersion: 2.20.9-0ubuntu7.3
Architecture: amd64
CurrentDesktop: ubuntu:GNOME
DisplayManager: gdm3
DistroRelease: Ubuntu 18.04
GsettingsChanges:
b'org.gnome.shell' b'favorite-apps' redacted by apport
b'org.gnome.desktop.interface' b'gtk-im-module' b"'gtk-im-context-simple'"
NonfreeKernelModules: nvidia_uvm nvidia_drm nvidia_modeset nvidia
Package: gnome-shell 3.28.3-0ubuntu0.18.04.2
PackageArchitecture: amd64
ProcVersionSignature: Ubuntu 4.15.0-34.37-generic 4.15.18
Tags: third-party-packages bionic
Uname: Linux 4.15.0-34-generic x86_64
UpgradeStatus: Upgraded to bionic on 2018-09-16 (0 days ago)
UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
_MarkForUpload: True |
|
| 2018-09-17 15:22:50 |
Graham Wheeler |
attachment added |
|
Dependencies.txt https://bugs.launchpad.net/bugs/1792843/+attachment/5189874/+files/Dependencies.txt |
|
| 2018-09-17 15:22:51 |
Graham Wheeler |
attachment added |
|
ProcCpuinfoMinimal.txt https://bugs.launchpad.net/bugs/1792843/+attachment/5189875/+files/ProcCpuinfoMinimal.txt |
|
| 2018-09-17 15:22:52 |
Graham Wheeler |
attachment added |
|
ProcEnviron.txt https://bugs.launchpad.net/bugs/1792843/+attachment/5189876/+files/ProcEnviron.txt |
|
| 2018-09-17 15:51:57 |
Daniel van Vugt |
tags |
apport-collected bionic third-party-packages |
apport-collected bionic nvidia third-party-packages |
|
| 2018-09-17 15:52:02 |
Daniel van Vugt |
gnome-shell (Ubuntu): status |
Incomplete |
New |
|
| 2018-12-29 21:06:40 |
Launchpad Janitor |
gnome-shell (Ubuntu): status |
New |
Confirmed |
|
