Ubuntu
gnome-power-manager package

Dell Latitude D600 hangs on wakeup from suspend

Bug #660297 reported by Marc Childress on 2010-10-14

This bug affects 5 people

Affects		Status	Importance	Assigned to	Milestone
	gnome-power-manager (Ubuntu)	Confirmed	Undecided	Unassigned

Bug Description

Fresh install of 10.10. Enter suspend - appears to suspend fine and the power indicator pulses on and off, identical to XP response. During restart, the screen backlight never starts and the system does not respond to any input. Requires hard poweroff and reboot.

marcchi@D600:~$ lsb_release -rd
Description: Ubuntu 10.10
Release: 10.10
marcchi@D600:~$

ProblemType: Bug
DistroRelease: Ubuntu 10.10
Package: xorg 1:7.5+6ubuntu3
ProcVersionSignature: Ubuntu 2.6.35-22.33-generic 2.6.35.4
Uname: Linux 2.6.35-22-generic i686
Architecture: i386
DRM.card0.DVI.D.1:
status: disconnected
enabled: disabled
dpms: On
modes:
edid-base64:
DRM.card0.LVDS.1:
status: connected
enabled: enabled
dpms: On
modes: 1400x1050 1280x1024 1280x960 1280x854 1280x800 1280x720 1152x768 1024x768 800x600 848x480 720x480 640x480
edid-base64:
DRM.card0.VGA.1:
status: disconnected
enabled: disabled
dpms: On
modes:
edid-base64:
Date: Thu Oct 14 00:08:44 2010
InstallationMedia: Ubuntu 10.10 "Maverick Meerkat" - Release i386 (20101007)
Lsusb:
Bus 004 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
MachineType: Dell Computer Corporation Latitude D600
PccardctlIdent:
Socket 0:
   no product info available
Socket 1:
   product info: "O2Micro", "SmartCardBus Reader", "V1.0", ""
   manfid: 0xffff, 0x0001
PccardctlStatus:
Socket 0:
   no card
Socket 1:
   5.0V 16-bit PC Card
   Subdevice 0 (function 0) [unbound]
ProcCmdLine: BOOT_IMAGE=/boot/vmlinuz-2.6.35-22-generic root=UUID=dba2e0fd-d07c-4a6e-93be-eaefb4776432 ro quiet splash
ProcEnviron:
LANG=en_US.UTF-8
SHELL=/bin/bash
SourcePackage: xorg
Symptom: display
Title: Xorg freeze
dmi.bios.date: 06/29/2005
dmi.bios.vendor: Dell Computer Corporation
dmi.bios.version: A16
dmi.board.vendor: Dell Computer Corporation
dmi.chassis.type: 8
dmi.chassis.vendor: Dell Computer Corporation
dmi.modalias: dmi:bvnDellComputerCorporation:bvrA16:bd06/29/2005:svnDellComputerCorporation:pnLatitudeD600:pvr:rvnDellComputerCorporation:rn:rvr:cvnDellComputerCorporation:ct8:cvr:
dmi.product.name: Latitude D600
dmi.sys.vendor: Dell Computer Corporation
glxinfo: Error: [Errno 2] No such file or directory
system:
distro: Ubuntu
codename: maverick
architecture: i686
kernel: 2.6.35-22-generic

Tags:

Revision history for this message

Marc Childress (marcuschildress) wrote on 2010-10-14:

BootDmesg.txt Edit (47.1 KiB, text/plain; charset="utf-8")
CurrentDmesg.txt Edit (12.9 KiB, text/plain; charset="utf-8")
DRM.card0.SVIDEO.1.txt Edit (107 bytes, text/plain; charset="utf-8")
Dependencies.txt Edit (5.2 KiB, text/plain; charset="utf-8")
Lspci.txt Edit (10.2 KiB, text/plain; charset="utf-8")
PciDisplay.txt Edit (808 bytes, text/plain; charset="utf-8")
ProcCpuinfo.txt Edit (525 bytes, text/plain; charset="utf-8")
ProcInterrupts.txt Edit (1.2 KiB, text/plain; charset="utf-8")
ProcModules.txt Edit (2.3 KiB, text/plain; charset="utf-8")
RelatedPackageVersions.txt Edit (242 bytes, text/plain; charset="utf-8")
UdevDb.txt Edit (87.0 KiB, text/plain; charset="utf-8")
UdevLog.txt Edit (207.7 KiB, text/plain; charset="utf-8")
XorgLog.txt Edit (44.0 KiB, text/plain; charset="utf-8")
XorgLogOld.txt Edit (42.2 KiB, text/plain; charset="utf-8")
Xrandr.txt Edit (5.8 KiB, text/plain; charset="utf-8")
peripherals.txt Edit (1.5 KiB, text/plain; charset="utf-8")
setxkbmap.txt Edit (233 bytes, text/plain; charset="utf-8")
xdpyinfo.txt Edit (17.3 KiB, text/plain; charset="utf-8")
xkbcomp.txt Edit (54.1 KiB, text/plain; charset="utf-8")

Revision history for this message

Hans-Juergen Mauser (hjmauser) wrote on 2010-10-14:

Hello,

can you please check if your video driver tolerates switching to text consoles and back multiple times? I have reported a bug (660301 --> https://bugs.launchpad.net/ubuntu/+bug/660301 ) which also leads to the same trouble in case of suspending to RAM (but has a larger impact anyway). What is your video card chipset?

Thanks!

Revision history for this message

Hans-Juergen Mauser (hjmauser) wrote on 2010-10-14:

Hello,

on my system I found a temporary solution: downgrade the pm-utils package to the latest one provided by lucid and additionally adding laptop-mode-tools (which only conflict with maverick's pm-tools version, not pm-tools in general).

I cannot tell you if laptop-mode-tools are necessary for this solution or just optional - I installed them as I got used to them a long time now and I need working systems urgently, so there's no time to play around. Therefore I mention it, if someone wants to check.

Fabio Marconi (fabiomarconi) on 2010-10-17

affects:

ubuntu → gnome-power-manager (Ubuntu)

Revision history for this message

Dustin Parker (dustin-a-parker) wrote on 2010-10-25:

Adding my wireless chipset module (iwlagn) to /etc/modprobe.d/blacklist seems to have solved the problem for me, but I haven't tested it thoroughly.

Revision history for this message

Hans-Juergen Mauser (hjmauser) wrote on 2010-10-28:

After further investigation, my comment #3 only seems to be a solution for system-triggered events. On manual events, I still experience this problem. I reported a new bug for this, assigned to pm-utils:

https://bugs.launchpad.net/ubuntu/+source/pm-utils/+bug/667612

Hans-Juergen Mauser (hjmauser) on 2010-10-29

Changed in gnome-power-manager (Ubuntu):
status:	New → Confirmed

Revision history for this message

Hans-Juergen Mauser (hjmauser) wrote on 2010-11-12:

Resolved this for me finally by using the mainline kernel 2.6.36 - now power management works perfectly again, except for the console mode character set... but that sounds resolvable independently :-)

Revision history for this message

Hans-Juergen Mauser (hjmauser) wrote on 2010-11-24:

Modules e100 and ath5k were to add to the SUSPEND_MODULES list in pm-utils due to rare hang occurences if hardware was attached/detached during suspend.

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Ubuntugnome-power-manager package

Dell Latitude D600 hangs on wakeup from suspend

Bug Description

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Ubuntu
gnome-power-manager package