panel crashes when opening calender

Bug #202569 reported by Typhox
6
Affects Status Importance Assigned to Milestone
gnome-panel (Ubuntu)
Incomplete
Medium
Ubuntu Desktop Bugs

Bug Description

Binary package hint: gnome-panel

Ubuntu version: 8.04 (hardy) 64bit

I just wanted to open the calender, so I clicked on the date&time in the Panel.
Sometimes when I do that (sadly very often) the panel crashes that meen freezes and i didn't find any way to restart it without restarting the computer. After Alt+ctl+bcksp and relogin the panel doesn't come back.
The panel freezes after changing the button to 'pressed' and before the calender is open...

System:
Nvidia geforce go 7300 (res:1280x800)
AMD Turion 64-Bit X2 (~1.6ghz)
2gb ddr2 ram

Revision history for this message
Sebastien Bacher (seb128) wrote :

Thanks for your bug report. Please try to obtain a backtrace http://wiki.ubuntu.com/DebuggingProgramCrash and attach the file to the bug report. This will greatly help us in tracking down your problem.

Changed in gnome-panel:
assignee: nobody → desktop-bugs
importance: Undecided → Medium
status: New → Incomplete
Revision history for this message
Typhox (jannis-piek-deactivatedaccount) wrote :

I tried it.
This was the first time I did that and my Terminal didn't want to show me the results first.
But then I managed it.
I attached the file.
In addition to that I must say I found out the following:
The panel doesn't crash complete.
"kill <processId>" doesn't work, i don't know why (maybe i did that wrong).
After switching to one of the tty's and back the panel is defreezed. But the most of the objects (shutdown, menu etc.) are away.
In addition to that, shutdown via ctl+alt+del » shutdown results in donothing and freeze desktop. I think it just needs more time than normal (maybe 5 minutes).

Typhox

Revision history for this message
Sebastien Bacher (seb128) wrote :

the stacktrace has no debug information, could you install the corresponding debug packages and try again? do you have web calendars configured in evolution? do you have password stored for those?

Revision history for this message
jiu (jacques-charroy) wrote :

same for me with 32 bits version and latest updates. clicking on the time/date/weather applet freezes the whole upper panel. Haven't tried too many solutions to get it out of there, reboot certainly works :-). I do hope this gets flagged as critical as it is perfectly repeatable on my machine, a standard laptop with intel integrated graphics. Let me know if you need any more info. I don't know how to get a stack trace.

I have google calendar enabled (and functional) in Evolution, with password stored.

Revision history for this message
Marten Klencke (mklencke) wrote :

I get the same complete panel freezes with a Google Calendar in Evolution. Removing it fixes the problem...

Revision history for this message
jiu (jacques-charroy) wrote : Re: [Bug 202569] Re: panel crashes when opening calender
  • unnamed Edit (1.5 KiB, text/html; charset=ISO-8859-1)

To Marten: solved for me after updates. No idea how or why.

Jacques

On Tue, Apr 22, 2008 at 8:17 AM, Marten Klencke <email address hidden> wrote:

> I get the same complete panel freezes with a Google Calendar in
> Evolution. Removing it fixes the problem...
>
> --
> panel crashes when opening calender
> https://bugs.launchpad.net/bugs/202569
> You received this bug notification because you are a direct subscriber
> of the bug.
>
> Status in Source Package "gnome-panel" in Ubuntu: Incomplete
>
> Bug description:
> Binary package hint: gnome-panel
>
> Ubuntu version: 8.04 (hardy) 64bit
>
> I just wanted to open the calender, so I clicked on the date&time in the
> Panel.
> Sometimes when I do that (sadly very often) the panel crashes that meen
> freezes and i didn't find any way to restart it without restarting the
> computer. After Alt+ctl+bcksp and relogin the panel doesn't come back.
> The panel freezes after changing the button to 'pressed' and before the
> calender is open...
>
> System:
> Nvidia geforce go 7300 (res:1280x800)
> AMD Turion 64-Bit X2 (~1.6ghz)
> 2gb ddr2 ram
>
>
>

Revision history for this message
jiu (jacques-charroy) wrote :

alright! panel is broken again! (same problem of freeze with google calendars in evolution). I was working properly then updates brought in this problem, solved it and reinstated it again. I guess that's why it's called a beta. but today is release day -1

Revision history for this message
Pedro Villavicencio (pedro) wrote :

May someone get a backtrace with the link Sebastien pointed out? thanks.

Revision history for this message
jiu (jacques-charroy) wrote :

Hi, I tried taking a backtrace of gnome-panel but I think it's not the right one, gdb doesn't show it as having hung after it looks like it has. I'm thinking it must be the clock applet. however, I'm not sure which process this applet comes from. running ps -e | less, I was expecting something like intlclock-applet but no such thing there. Can someone let me know which process relates to the clock applet installed by default in the panel?
Thanks.

Revision history for this message
jiu (jacques-charroy) wrote :

resubmitted here: https://bugs.launchpad.net/ubuntu/+bug/221754
because it doesn't seem to be a gnome-panel bug.

Revision history for this message
Sebastien Bacher (seb128) wrote :

why do you say it doesn't seem to be a gnome-panel bug? the clock applet is a gnome-panel component, the issue might be an evolution-data-server one though (it could be crashing while the gnome-panel tries to use it or something)

Revision history for this message
jiu (jacques-charroy) wrote :

HI,
The reason why I think it's not a gnome-panel bug is that I tried getting a backtrace using the wiki article on the link you gave earlier, running gdb with the options as per the wiki (installed debug symbols for gnome-panel, attached gdb to the gnome-panel process), and when I clicked on the clock applet to get it to crash, it seems like gnome-panel was still running (see attached gdb-gnome-panel.txt), hadn't crashed although the problem was there.
I looked at the running processes and some other panel items were running in separate processes, but I couldn't find one for the clock.
Maybe I'm just not using gdb right, it's the first time I tried it. Let me know if I need to change something to get a proper backtrace.

Revision history for this message
jiu (jacques-charroy) wrote :

reading your email again, I'll try it with evolution-data-server

Revision history for this message
jiu (jacques-charroy) wrote :

I removed the google calendar that I had configured in evolution weeks ago before I started getting this pb, then reconfigured it. After that, I stopped getting this problem, I can't reproduce the crash anymore. I rebooted and retried it to confirm. It seems like it's solved for me.

Revision history for this message
CydeSwype (ircone) wrote :

think this is a duplicate of the effort over here on another bug: https://bugs.launchpad.net/ubuntu/hardy/+source/evolution-data-server/+bug/204775

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