Orca crach at startup

Bug #1445520 reported by Battant
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
gnome-orca (Ubuntu)
New
Undecided
Unassigned

Bug Description

Hello,

Orca description :

Package: gnome-orca
Priority: optional
Section: gnome
Installed-Size: 5932
Maintainer: Ubuntu Developers <email address hidden>
Original-Maintainer: Debian Accessibility Team <email address hidden>
Architecture: all
Version: 3.10.3-0ubuntu1
Replaces: gnome-orca-common (<< 2.20.1-2)
Depends: python3:any (>= 3.3.2-2~), python3, python3-speechd (>= 0.6.2), python3-gi (>= 3.4.2), python3-pyatspi (>= 2.6), python3-brlapi, python3-louis (>= 1.6.2), gir1.2-glib-2.0, gir1.2-pango-1.0, gir1.2-gtk-3.0 (>= 3.6.2), gir1.2-wnck-3.0
Conflicts: gnome-orca-common (<< 2.20.1-2)
Filename: pool/main/g/gnome-orca/gnome-orca_3.10.3-0ubuntu1_all.deb
Size: 751948
MD5sum: a08528efb758b14b06c6ac1f9735bc64
SHA1: fb59e3b98ed163f633490e99393fcd347490c877
SHA256: 88274fd630f476598ddaa3cb86b7a0a741aa9a521512bd4ba79291dc79a2d944
Description-fr: Lecteur d'écran programmable
 Orca est une technologie d'assistance flexible, extensible et puissante
 qui fournit un accès pour les utilisateurs finaux aux applications et
 boîte à outils qui supporte le AT-SPI (comme par exemple le bureau GNOME).
 Avec un retour rapide et un engagement continu envers ses utilisateurs,
 Orca a été conçu et implémenté par le programme d'accessibilité de Sun
 Microsystems, Inc.
 .
 Orca définit un ensemble de comportements par défaut (réactions aux
 évènements des applications) et aux raccourcis clavier. Ces comportements
 par défaut et raccourcis clavier peuvent être modifiés pour chaque
 application. Orca crée un objet script pour chaque application
 fonctionnant sur le système et fusionne les comportements par défaut avec
 les raccourcis clavier et les paramètres spécifiques dédiés à cette
 application. Orca fournit l'infrastructure pour activer et désactiver les
 scripts mais aussi un hôte des services accessible depuis les scripts.
Description-md5: f65a62b4ea6bad4bd1544c0d34a697ce
Homepage: http://live.gnome.org/Orca
Bugs: https://bugs.launchpad.net/ubuntu/+filebug
Origin: Ubuntu
Supported: 5y
Task: ubuntu-desktop, ubuntu-usb, edubuntu-desktop, edubuntu-usb, ubuntustudio-desktop, ubuntu-gnome-desktop

oython 3 description

Package: python3
Priority: important
Section: python
Installed-Size: 100
Maintainer: Ubuntu Developers <email address hidden>
Original-Maintainer: Matthias Klose <email address hidden>
Architecture: amd64
Source: python3-defaults
Version: 3.4.0-0ubuntu2
Replaces: python3-minimal (<< 3.1.2-2)
Provides: python3-profiler
Depends: python3.4 (>= 3.4.0-0~), python3-minimal (= 3.4.0-0ubuntu2), libpython3-stdlib (= 3.4.0-0ubuntu2), dh-python
Suggests: python3-doc (>= 3.4.0-0ubuntu2), python3-tk (>= 3.4.0-0ubuntu2)
Filename: pool/main/p/python3-defaults/python3_3.4.0-0ubuntu2_amd64.deb
Size: 8666
MD5sum: bfb7da0b87a977d7c8810d41aa151ba0
SHA1: 63e38e68c45e194311ee68d9d81cb900283f4c5b
SHA256: e1856a097784129b4a52c31c348fadd4eb82097762bcd652179946ebfab4592b
Description-fr: Langage interactif de haut niveau orienté objet (version python3 par défaut)
 Python, le langage de haut niveau, orienté objet, interactif, comprend une
 bibliothèque de classes étendue et pleine de bonnes choses pour la
 programmation réseau, l'administration système, le son et le graphisme.
 .
 This package is a dependency package, which depends on Debian's default
 Python 3 version (currently v3.4).
Description-md5: d2d5b9ee5047a791224f1b8f4bc73d3b
Multi-Arch: allowed
Homepage: http://www.python.org/
Bugs: https://bugs.launchpad.net/ubuntu/+filebug
Origin: Ubuntu
Supported: 5y
Task: minimal

My configuration :
ubuntu 14.04
Packagge affect
Orca gnome
Python 3

I have installed orca package on ubuntu 14.04 LTS 64 bit. However, it
seems crash at startup.

See the python 3 log at attachment file for more details.

Could you help me please ?

Thanks by advance

Best regards

Battant

PS srr log orca at :

http://www.parcheto.ch/owncloud/index.php/s/FHmTaUsJOu3fEtT
---
ApportVersion: 2.14.1-0ubuntu3.10
Architecture: amd64
CurrentDesktop: Unity
DistroRelease: Ubuntu 14.04
EcryptfsInUse: Yes
InstallationDate: Installed on 2015-01-29 (82 days ago)
InstallationMedia: Ubuntu 12.04.1 LTS "Precise Pangolin" - Release amd64 (20120823.1)
Package: gnome-orca 3.10.3-0ubuntu1
PackageArchitecture: all
ProcVersionSignature: Ubuntu 3.13.0-49.83-generic 3.13.11-ckt17
Tags: trusty
Uname: Linux 3.13.0-49-generic x86_64
UpgradeStatus: Upgraded to trusty on 2015-03-05 (47 days ago)
UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
_MarkForUpload: True
---
ApportVersion: 2.14.1-0ubuntu3.10
Architecture: amd64
CurrentDesktop: Unity
DistroRelease: Ubuntu 14.04
EcryptfsInUse: Yes
InstallationDate: Installed on 2015-01-29 (90 days ago)
InstallationMedia: Ubuntu 12.04.1 LTS "Precise Pangolin" - Release amd64 (20120823.1)
Package: gnome-orca 3.10.3-0ubuntu1
PackageArchitecture: all
ProcVersionSignature: Ubuntu 3.13.0-49.83-generic 3.13.11-ckt17
Tags: trusty
Uname: Linux 3.13.0-49-generic x86_64
UpgradeStatus: Upgraded to trusty on 2015-03-05 (55 days ago)
UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
_MarkForUpload: True
---
ApportVersion: 2.14.1-0ubuntu3.10
Architecture: amd64
CurrentDesktop: Unity
DistroRelease: Ubuntu 14.04
EcryptfsInUse: Yes
InstallationDate: Installed on 2015-01-29 (110 days ago)
InstallationMedia: Ubuntu 12.04.1 LTS "Precise Pangolin" - Release amd64 (20120823.1)
Package: gnome-orca 3.10.3-0ubuntu1
PackageArchitecture: all
ProcVersionSignature: Ubuntu 3.13.0-52.86-generic 3.13.11-ckt18
Tags: trusty
Uname: Linux 3.13.0-52-generic x86_64
UpgradeStatus: Upgraded to trusty on 2015-03-05 (75 days ago)
UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
_MarkForUpload: True
---
ApportVersion: 2.14.1-0ubuntu3.10
Architecture: amd64
CurrentDesktop: Unity
DistroRelease: Ubuntu 14.04
EcryptfsInUse: Yes
InstallationDate: Installed on 2015-01-29 (111 days ago)
InstallationMedia: Ubuntu 12.04.1 LTS "Precise Pangolin" - Release amd64 (20120823.1)
Package: gnome-orca 3.10.3-0ubuntu1
PackageArchitecture: all
ProcVersionSignature: Ubuntu 3.13.0-53.88-generic 3.13.11-ckt19
Tags: trusty
Uname: Linux 3.13.0-53-generic x86_64
UpgradeStatus: Upgraded to trusty on 2015-03-05 (75 days ago)
UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
_MarkForUpload: True

Revision history for this message
Battant (mparchet) wrote :
Revision history for this message
Battant (mparchet) wrote :
Revision history for this message
Luke Yelavich (themuso) wrote : Re: [Bug 1445520] Re: Orca crach at startup

 affects ubuntu/gnome-orca
 status incomplete

Thanks for the bug report. You said you installed Orca. Orca comes as part of the default Ubuntu 14.04 desktop install. How did you previously install Ubuntu, and if so, what variant did you install, i.e was it Ubuntu desktop, Kubuntu, lubuntu, xubuntu etc?

Do you have at-spi2-core and libatk-adaptor installed? If not, I suggest you install those for a start.

If you could also run apport-collect -b 1445520 from a terminal, that would be great, as that will get some additional information about your system and add it to this bug report.

Changed in gnome-orca (Ubuntu):
status: New → Incomplete
Revision history for this message
Battant (mparchet) wrote :

Hello

Tais bug status is incomplete.

What's information is missing ?

Thank's for your answer.

Best regards

Battant

Revision history for this message
Battant (mparchet) wrote :

Hello,

My preview ubuntub version was ubuntu 12.04 LTS

Revision history for this message
Battant (mparchet) wrote :

My computer was provided with ubuntu 12.04 LTS 64 bit

Thanks for your help.

Best regards

Battant

Revision history for this message
Luke Yelavich (themuso) wrote :

How did you upgrade from Ubuntu 12.04? From the errors you provided, it seems that something is broken on your system, so at a guess, its a failed upgrade.

Please run apport-collect -b 1445520 from a terminal. The apport command will get some additional information about your
system and add it to this bug report which will give me more information that I can use to help you with your problem.

Revision history for this message
Battant (mparchet) wrote : Dependencies.txt

apport information

tags: added: apport-collected trusty
description: updated
Revision history for this message
Battant (mparchet) wrote : ProcEnviron.txt

apport information

Revision history for this message
Battant (mparchet) wrote : Dependencies.txt

apport information

description: updated
Revision history for this message
Battant (mparchet) wrote : ProcEnviron.txt

apport information

Revision history for this message
Battant (mparchet) wrote :

Hello,

I have send my configuration information to this report.

Please tell me if an information is missin g

Thanks by advanced

Best regards

Battant

Revision history for this message
Battant (mparchet) wrote :

Hello,

This bug is marked as incomplete And there is no answer since 20-04.

What's the missing informations are you need to fix this bug ?

Thanks by advance for your answer

Best regards

Battant

Revision history for this message
Battant (mparchet) wrote : Dependencies.txt

apport information

description: updated
Revision history for this message
Battant (mparchet) wrote : ProcEnviron.txt

apport information

Revision history for this message
Luke Yelavich (themuso) wrote :

Ok, setting back to new for the moment.

I don't know what is going on, other than I suspect something is broken on your system, as I have not seen any other reports of broken Orca and accessibility from other upgrades.

You could try to re-install orca and the accessibility stack packages, and then as an alternative, remove them and purge their configurationfiles, and then re-install.

The packages you want to reinstall are gnome-orca, at-spi2-core, libatspi2.0-0, gir1.2-atspi-2.0, libatk-adaptor, libatk-bridge2.0-0, python3-pyatspi.

Changed in gnome-orca (Ubuntu):
status: Incomplete → New
Revision history for this message
Battant (mparchet) wrote : Dependencies.txt

apport information

description: updated
Revision history for this message
Battant (mparchet) wrote : ProcEnviron.txt

apport information

Revision history for this message
Battant (mparchet) wrote :

Hello,

it seems that orca process start but don't work

See attachment for log details :

Could you help me please

Best regards

Battant

Revision history for this message
Battant (mparchet) wrote :

Hello,

Here is the orca python exception.log

I hop this file could help you

Best regards

Battant

Revision history for this message
Battant (mparchet) wrote :

Hello,

I see this python exception

Traceback (most recent call last):
  File "/usr/lib/python3/dist-packages/orca/generator.py", line 242, in generate
    result = eval(formatting, globalsDict)
  File "<string>", line 1, in <module>
NameError: name 'labelAndName' is not definedTraceback (most recent call last):
  File "/usr/lib/python3/dist-packages/orca/generator.py", line 242, in generate
    result = eval(formatting, globalsDict)
  File "<string>", line 1, in <module>
NameError: name 'labelAndName' is not defined

Could you help me to fix it ?

Best regards

Battant

Revision history for this message
Luke Yelavich (themuso) wrote : Re: [Bug 1445520] Re: Orca crach at startup

I am not an expert on Orca internals. As I said earlier, something is broken on your system, I don't know what it is. Try re-installing the packages I suggested you try re-installing in an earlier post, and report back.

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