gnome-online-accounts -> when signing into google account, infinite loading after entering password

Bug #2039235 reported by nathan li
12
This bug affects 2 people
Affects Status Importance Assigned to Milestone
gnome-online-accounts (Ubuntu)
Confirmed
Undecided
Unassigned

Bug Description

1) What you expected to happen
- sign in is successful, which will allow google services to populate the appropriate applications (calendar, mail, google drive)

2) What actually happened
- sign in hangs infinitely after entering the password
- the process is able to detect that the password is correct or incorrect. When entering an incorrect password, it will correctly and quickly complain that the password is incorrect. When entering the correct password, the bug will occur.

3) Steps to reproduce
  a) start the program
  b) select online accounts
  c) select google
  d) enter email
  e) enter password
  f) loads forever

ProblemType: Bug
DistroRelease: Ubuntu 23.10
Package: gnome-online-accounts 3.48.0-2
ProcVersionSignature: Ubuntu 6.5.0-9.9-generic 6.5.3
Uname: Linux 6.5.0-9-generic x86_64
NonfreeKernelModules: nvidia_modeset nvidia
ApportVersion: 2.27.0-0ubuntu5
Architecture: amd64
CasperMD5CheckResult: pass
CurrentDesktop: ubuntu:GNOME
Date: Thu Oct 12 22:27:59 2023
InstallationDate: Installed on 2023-10-12 (0 days ago)
InstallationMedia: Ubuntu 23.10 "Mantic Minotaur" - Release amd64 (20231011)
ProcEnviron:
 LANG=en_US.UTF-8
 PATH=(custom, no user)
 SHELL=/bin/bash
 TERM=xterm-256color
 XDG_RUNTIME_DIR=<set>
SourcePackage: gnome-online-accounts
UpgradeStatus: No upgrade log present (probably fresh install)

Hardware info (not sure if relevant):
cpu: intel
gpu: nvidia (driver version: "Using NVIDIA driver metapackage from nvidia-driver-535(proprietary, tested)")

Revision history for this message
nathan li (nathannli) wrote :
description: updated
Revision history for this message
Launchpad Janitor (janitor) wrote :

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in gnome-online-accounts (Ubuntu):
status: New → Confirmed
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