Unable to read system logs

Thank you for your bug repot, does using 'journalctl' on a command line works for your users?

journalctl at the command line works fine for all users.

Possibly fixed here: https://gitlab.gnome.org/GNOME/gnome-logs/-/issues/52

Indeed, good finding, thank you

This bug was fixed in the package gnome-logs - 3.36.0-2

---------------
gnome-logs (3.36.0-2) unstable; urgency=medium

  * debian/patches/git_log_permissions.patch:
    - Improve the check for reading system journal, fixes the misleading
      warning displayed as a banner (lp: #1879741)

 -- Sebastien Bacher <email address hidden> Thu, 21 May 2020 15:26:10 +0200

seems like a lot of complexity in that patch to check for a subdir instead of just reversing the order of precedence to look for /var/log/journal first, but ok.

Hello John, or anyone else affected,

Accepted gnome-logs into focal-proposed. The package will build now and be available at https://launchpad.net/ubuntu/+source/gnome-logs/3.34.0-1ubuntu1 in a few hours, and then in the -proposed repository.

Please help us by testing this new package. See https://wiki.ubuntu.com/Testing/EnableProposed for documentation on how to enable and use -proposed. Your feedback will aid us getting this update out to other Ubuntu users.

If this package fixes the bug for you, please add a comment to this bug, mentioning the version of the package you tested, what testing has been performed on the package and change the tag from verification-needed-focal to verification-done-focal. If it does not fix the bug for you, please add a comment stating that, and change the tag to verification-failed-focal. In either case, without details of your testing we will not be able to proceed.

Further information regarding the verification process can be found at https://wiki.ubuntu.com/QATeam/PerformingSRUVerification . Thank you in advance for helping!

N.B. The updated package will be released to -updates after the bug(s) fixed by this package have been verified and the package has been in -proposed for a minimum of 7 days.

Proposed version working fine :)

This bug was fixed in the package gnome-logs - 3.34.0-1ubuntu1

---------------
gnome-logs (3.34.0-1ubuntu1) focal; urgency=medium

  * debian/patches/git_log_permissions.patch:
    - Improve the check for reading system journal, fixes the misleading
      warning displayed as a banner (lp: #1879741)

 -- Sebastien Bacher <email address hidden> Thu, 21 May 2020 15:29:07 +0200

The verification of the Stable Release Update for gnome-logs has completed successfully and the package is now being released to -updates. Subsequently, the Ubuntu Stable Release Updates Team is being unsubscribed and will not receive messages about this bug report. In the event that you encounter a regression using the package from -updates please report a new bug using ubuntu-bug and tag the bug report regression-update so we can easily find any regressions.