Usability issue in "hard disk failing" dialog

Bug #469499 reported by Hampton
14
This bug affects 3 people
Affects Status Importance Assigned to Milestone
GNOME Disks
Unknown
Low
gnome-disk-utility (Ubuntu)
Triaged
Low
Unassigned

Bug Description

Binary package hint: gnome-disk-utility

On starting my desktop, I receive a "Hard disk may be failing. One of more hard disks report health problems. Click the icon to get more information" dialog. I'm then presented with "Cancel" and "Ok".

What is the difference between "Cancel" and "Ok"?

ProblemType: Bug
Architecture: i386
Date: Sun Nov 1 16:13:00 2009
DistroRelease: Ubuntu 9.10
InstallationMedia: Ubuntu 9.10 "Karmic Koala" - Release i386 (20091028.5)
Package: gnome-disk-utility 2.28.0+git20091012-0ubuntu1
ProcEnviron:
 LANG=en_US.UTF-8
 SHELL=/bin/bash
ProcVersionSignature: Ubuntu 2.6.31-14.48-generic
SourcePackage: gnome-disk-utility
Uname: Linux 2.6.31-14-generic i686

Revision history for this message
Hampton (hamptos) wrote :
Revision history for this message
Hampton (hamptos) wrote :

Forgot to include screenshot!

Revision history for this message
Kevin Godby (godbyk) wrote :

I reported this in the GNOME bug tracker and they bounced it back saying that it's Ubuntu-specific:

  https://bugzilla.gnome.org/show_bug.cgi?id=606722

The Cancel and OK buttons appear to have the same effect -- that is, dismissing the dialog. If they have other effects, the buttons should be relabeled. Otherwise the Cancel button should be removed.

Revision history for this message
Pedro Villavicencio (pedro) wrote :

Thanks for sent it upstream.

Changed in gnome-disk-utility (Ubuntu):
status: New → Triaged
importance: Undecided → Low
Changed in gnome-disk-utility:
importance: Unknown → Low
Revision history for this message
einaren (einaren) wrote :

Low priority? Really? This is not some compiler bug that only devs will see. This is a false message to the user that he is about to loose all his data! I replaced my SSD due to this false message. Giving false error messages that makes users freak out should never be low priority.

Revision history for this message
Robert Roth (evfool) wrote :

Thank you for taking the time to report this bug and helping to make Ubuntu better. This particular bug has already been reported and is a duplicate of bug #412440, so it is being marked as such. Please look at the other bug report to see if there is any missing information that you can provide, or to see if there is a workaround for the bug. Additionally, any further discussion regarding the bug should occur in the other report. Feel free to continue to report any other bugs you may find.
---
Ubuntu Bug Squad volunteer triager
http://wiki.ubuntu.com/BugSquad

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