Ubuntu
gnome-control-center package

Online Accounts capplet has no accounts listed

Bug #833441 reported by Jono Bacon
This bug report is a duplicate of:  Bug #834830: User accounts experience fragmented. Edit Remove
30
This bug affects 6 people
Affects Status Importance Assigned to Milestone
gnome-control-center
New
Undecided
Unassigned
gnome-control-center (Ubuntu)
Confirmed
Low
Unassigned

Bug Description

As you can see in the attached screenshot, there are no accounts listed in the Online Accounts part of the GNOME Control Center shipped in Oneiric. I currently have a number of Chat and Gwibber accounts set up and working well, so those accounts should be visible. When I try to add an account by clicking the + button it only shows Google as a provider.

ProblemType: Bug
DistroRelease: Ubuntu 11.10
Package: gnome-control-center 1:3.1.5-0ubuntu3
ProcVersionSignature: Ubuntu 3.0.0-9.14-generic 3.0.3
Uname: Linux 3.0.0-9-generic i686
Architecture: i386
Date: Wed Aug 24 16:45:32 2011
InstallationMedia: Ubuntu 11.04 "Natty Narwhal" - Alpha i386 (20110202)
ProcEnviron:
 PATH=(custom, no user)
 LANG=en_US.UTF-8
 SHELL=/bin/bash
SourcePackage: gnome-control-center
UpgradeStatus: Upgraded to oneiric on 2011-07-13 (42 days ago)

Revision history for this message
Jono Bacon (jonobacon) wrote :
Revision history for this message
Sebastien Bacher (seb128) wrote :

thanks, that's just what the GNOME guys did this cycle, it let you configure google account and let evolution, empathy etc use those for email, contacts, calendar. They don't support any non google account type for 3.2

Changed in gnome-control-center (Ubuntu):
importance: Undecided → Low
status: New → Confirmed
Revision history for this message
Jono Bacon (jonobacon) wrote :

Thanks for the response, Seb. I guess the real bug here then is in populating the dialog box to be more intuitive that an account needs to be added.

I think this uncovers a design issue in Ubuntu. We now have three different ways of configuring user accounts:

 * Messaging and VoIP Accounts - Empathy accounts.
 * Online Accounts - Evolution / Empathy.
 * User Accounts - system accounts.

We also have Broadcast Accounts available to be configured in Gwibber, but this is not exposed in the System Settings and Email can't be configured outside of apps (e.g. Thunderbird).

I filed the design issue for this bug at https://bugs.launchpad.net/indicator-session/+bug/834830

Revision history for this message
Sebastien Bacher (seb128) wrote :

You can add ubuntuone-control-panel to the list as well

Revision history for this message
Rob King (jking) wrote :

If Ubuntu is going to switch to Thunderbird as the default mail client in Oneiric, I think we either need to remove the Online Accounts capplet, or include the necessary infrastructure to allow Thunderbird to link to Google contacts and calendars. Otherwise, it just appears broken when a user adds their Google Account information and nothing happens in Thunderbird.

Also, the VoIP and Messaging Accounts capplet should be removed or folded into the Online Accounts capplet, IMHO.

Revision history for this message
Sebastien Bacher (seb128) wrote :

Ok, adding an upstream component because upstream could do a better job at hinting on what the dialog is for and what the user needs to do

Revision history for this message
Adolfo Jayme Barrientos (fitojb) wrote :

Ubuntu is fixing this in Quantal with the ubuntu-online-accounts project

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