Ubuntu
gnome-control-center package

Sound settings crash with USB sound device

Bug #1096424 reported by Andy Gittings
20
This bug affects 4 people
Affects Status Importance Assigned to Milestone
gnome-control-center (Ubuntu)
Confirmed
Low
Unassigned

Bug Description

Description: Ubuntu 12.10
Release: 12.10

Upon clicking Sound within System Settings a crash occurs if the USB sound device is connected. If the USB sound device is removed the sound settings window can be opened.

Error from dmesg:

gnome-control-c[12323]: segfault at 7fff19d1ceb8 ip 00007fa952cc19f2 sp 00007fff19d1cd80 error 6 in libc-2.15.so[7fa952c79000+1b5000]

This results in the settings for this device not be available for editing.

ProblemType: Bug
DistroRelease: Ubuntu 12.10
Package: gnome-control-center 1:3.4.2-0ubuntu19
ProcVersionSignature: Ubuntu 3.5.0-21.32-generic 3.5.7.1
Uname: Linux 3.5.0-21-generic x86_64
ApportVersion: 2.6.1-0ubuntu9
Architecture: amd64
Date: Sat Jan 5 18:14:38 2013
InstallationDate: Installed on 2013-01-05 (0 days ago)
InstallationMedia: Ubuntu 12.10 "Quantal Quetzal" - Release amd64 (20121017.5)
MarkForUpload: True
ProcEnviron:
 LANGUAGE=en_GB:en
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=en_GB.UTF-8
 SHELL=/bin/bash
SourcePackage: gnome-control-center
UpgradeStatus: No upgrade log present (probably fresh install)
usr_lib_gnome-control-center:
 activity-log-manager-control-center 0.9.4-0ubuntu4.1
 deja-dup 24.0-0ubuntu1
 gnome-control-center-signon 0.0.18-0ubuntu1
 indicator-datetime 12.10.2-0ubuntu3.1

See original description
Revision history for this message
Andy Gittings (andygittings) wrote :
Revision history for this message
Andy Gittings (andygittings) wrote :

USB audio device is a PCM2902 Audio CODEC

As a workaround I have installed the "pavucontrol" package - and this allows the device to be configured.

Andy Gittings (andygittings)
description: updated
Andy Gittings (andygittings)
description: updated
Revision history for this message
Sebastien Bacher (seb128) wrote :

 Thank you for taking the time to report this bug and helping to make Ubuntu better. However, your crash report is either missing or challenging to deal with as a ".crash" file. Please follow these instructions to have apport report a new bug about your crash that can be dealt with by the automatic retracer.

If you are running the Ubuntu Stable Release you might need to enable apport in /etc/default/apport and restart.

Now open your file manager, navigate to your /var/crash directory and open the crash report you wish to submit.
If this fails you will have to open a terminal and file your report with 'ubuntu-bug /var/crash/_my_crash_report.crash' where _my_crash_report.crash is the crash you would like to report. If you get an error that you aren't allowed to access this report you will have to file it with 'sudo ubuntu-bug /var/crash/_my_crash_report.crash'.

I'm closing this bug report since the process outlined above will automatically open a new bug report which can then dealt with more efficiently. Thanks in advance for your cooperation and understanding.

Changed in gnome-control-center (Ubuntu):
importance: Undecided → Low
status: New → Invalid
Revision history for this message
Jayes (web-zwnfzp) wrote :

No offense, but this is ridiculous. You cannot close a bug saying RTFM and come back later! And you have all the info you need: start up Ubuntu, plug in any USB sound card and, presto, there's your bug. I would have attached a crash file myself but it is not generated. The sound settings dialog just disappears. without a trace.

Revision history for this message
Jayes (web-zwnfzp) wrote :

Yes! I managed to get a crash report after reinstalling apport.

 And guess what?.....

udo ubuntu-bug /var/crash/_usr_bin_gnome-control-center.1000.crash

Error connecting to ConsoleKit: GDBus.Error:org.freedesktop.ConsoleKit.Manager.GeneralError: Unable to lookup session information for process '7264'
.......ERROR: hook /usr/share/apport/package-hooks/source_gnome-control-center.py crashed:
Traceback (most recent call last):
  File "/usr/lib/python3/dist-packages/apport/report.py", line 197, in _run_hook
    symb['add_info'](report, ui)
TypeError: add_info() takes exactly 1 positional argument (2 given)

During handling of the above exception, another exception occurred: ....... etc.

Revision history for this message
Jayes (web-zwnfzp) wrote :

Sebastien,

I just stumbled upon Bug #1067700. Exacly the same bug. And on 2012-12-13 you closed that one too, for the same reason. Aren you trying to ignore this bug to death? Or the people that took the trouble reporting it?

Jayes (web-zwnfzp)
Changed in gnome-control-center (Ubuntu):
status: Invalid → In Progress
status: In Progress → Incomplete
status: Incomplete → Confirmed
Revision history for this message
noname2 (noname2-deactivatedaccount) wrote :

same error trying to select x-fi usb hd as audio input in control center

Revision history for this message
Rüdiger Kupper (ruediger.kupper) wrote :

Same problem here with the "PCM2902 Audio CODEC" USB device.
And yes, this looks like a duplicate of Bug #1067700. Please confirm and close one of them as a duplicate.
I will attach the output of "gnome-control-center sound -v".

To post a comment you must log in.
This report contains Public information  
Everyone can see this information.
Subscribing...

Other bug subscribers

Remote bug watches

Bug watches keep track of this bug in other bug trackers.