calibrate button does nothing

Status changed to 'Confirmed' because the bug affects multiple users.

I can make the Calibrate button do something, by installing gnome-color-manager through Software Centre (search for Color Calibration), however the process does not complete.

Once gnome-color-manager is installed, clicking Calibrate takes me through a series of dialogues, ending with a 'Performing Calibration' message.

Briefly a grey box is displayed in the centre of my screen, before the calibration process aborts.

The following error is shown in terminal output:

~$ gnome-control-center color
(gcm-calibrate:4198): Gcm-WARNING **: VTE: could not screenscrape: Setting up the instrument
(gcm-calibrate:4198): GdkPixbuf-CRITICAL **: gdk_pixbuf_loader_write: assertion `error == NULL || *error == NULL' failed

I am using a Pantone Huey calibration device.

I have the same problem.
I can add that after the assertion error there also is an error from glibc.
using the amd64 package...

(gcm-calibrate:3230): Gcm-WARNING **: failed to load image: \xff%b\u0004"
*** glibc detected *** /usr/bin/gcm-calibrate: double free or corruption (out): 0x0000000000408f90 ***
======= Backtrace: =========
/lib/x86_64-linux-gnu/libc.so.6(+0x78a96)[0x7fdd10abea96]
/lib/x86_64-linux-gnu/libc.so.6(cfree+0x6c)[0x7fdd10ac2d7c]
/lib/x86_64-linux-gnu/libglib-2.0.so.0(g_error_free+0x12)[0x7fdd112b5c62]
/usr/bin/gcm-calibrate[0x414959]
/usr/lib/x86_64-linux-gnu/libgobject-2.0.so.0(g_closure_invoke+0x154)[0x7fdd1158b0a4]
/usr/lib/x86_64-linux-gnu/libgobject-2.0.so.0(+0x2102a)[0x7fdd1159d02a]
/usr/lib/x86_64-linux-gnu/libgobject-2.0.so.0(g_signal_emit_valist+0x851)[0x7fdd115a66b1]
/usr/lib/x86_64-linux-gnu/libgobject-2.0.so.0(g_signal_emit+0x82)[0x7fdd115a6852]
/usr/bin/gcm-calibrate[0x40c741]
/usr/lib/x86_64-linux-gnu/libgobject-2.0.so.0(g_closure_invoke+0x154)[0x7fdd1158b0a4]
/usr/lib/x86_64-linux-gnu/libgobject-2.0.so.0(+0x2102a)[0x7fdd1159d02a]
/usr/lib/x86_64-linux-gnu/libgobject-2.0.so.0(g_signal_emit_valist+0x851)[0x7fdd115a66b1]
/usr/lib/x86_64-linux-gnu/libgobject-2.0.so.0(g_signal_emit_by_name+0x1dd)[0x7fdd115a6a3d]
/usr/lib/libvte2_90.so.9(+0x2afe1)[0x7fdd12d38fe1]
/usr/lib/libvte2_90.so.9(+0x311c8)[0x7fdd12d3f1c8]
/lib/x86_64-linux-gnu/libglib-2.0.so.0(+0x4623b)[0x7fdd112cc23b]
/lib/x86_64-linux-gnu/libglib-2.0.so.0(g_main_context_dispatch+0x1dd)[0x7fdd112caa5d]
/lib/x86_64-linux-gnu/libglib-2.0.so.0(+0x45258)[0x7fdd112cb258]
/lib/x86_64-linux-gnu/libglib-2.0.so.0(g_main_loop_run+0x162)[0x7fdd112cb792]
/usr/bin/gcm-calibrate[0x40ef6c]
/usr/bin/gcm-calibrate[0x410336]
/usr/bin/gcm-calibrate[0x4173e2]
/lib/x86_64-linux-gnu/libglib-2.0.so.0(g_main_context_dispatch+0x1dd)[0x7fdd112caa5d]
/lib/x86_64-linux-gnu/libglib-2.0.so.0(+0x45258)[0x7fdd112cb258]
/lib/x86_64-linux-gnu/libglib-2.0.so.0(g_main_loop_run+0x162)[0x7fdd112cb792]
/usr/lib/libgtk-3.so.0(gtk_main+0x8d)[0x7fdd12810e1d]
/usr/lib/x86_64-linux-gnu/libgio-2.0.so.0(g_application_run+0x19e)[0x7fdd11862a4e]
/usr/bin/gcm-calibrate[0x40a76a]
/lib/x86_64-linux-gnu/libc.so.6(__libc_start_main+0xed)[0x7fdd10a6730d]
/usr/bin/gcm-calibrate[0x40a81d]

same or similar problem on Ubuntu 11.10 AMD64

Here is terminal feedback sans the backtrace:

(gcm-calibrate:2395): Gcm-WARNING **: failed to get brightness: GDBus.Error:org.freedesktop.DBus.Error.ServiceUnknown: The name org.gnome.PowerManager was not provided by any .service files

(gcm-calibrate:2395): Gcm-WARNING **: failed to set brightness: GDBus.Error:org.freedesktop.DBus.Error.ServiceUnknown: The name org.gnome.PowerManager was not provided by any .service files

(gcm-calibrate:2395): Gcm-WARNING **: VTE: could not screenscrape: Setting up the instrument

(gcm-calibrate:2395): GdkPixbuf-CRITICAL **: gdk_pixbuf_loader_write: assertion `error == NULL || *error == NULL' failed

(gcm-calibrate:2395): Gcm-WARNING **: failed to load image: \xff%b\u0004"
*** glibc detected *** /usr/bin/gcm-calibrate: double free or corruption (out): 0x0000000000408f90 ***

This seems to be fixed in gnome-color-manager git, this package made from a git checkout up to commit 5fd8a1bf5f087ade3733445f6c5a5453ee998b60 works

http://kernel.ubuntu.com/~sarvatt/gnome-color-manager_3.2.0+git20111024-0ubuntu0sarvatt_amd64.deb

This is the specific commit in git that fixed it.

http://git.gnome.org/browse/gnome-color-manager/commit/?id=e0c575ea768f2f5bb01cfc02908ddd48e691999d

The attachment "Initialize_error_pointer.patch" of this bug report has been identified as being a patch. The ubuntu-reviewers team has been subscribed to the bug report so that they can review the patch. In the event that this is in fact not a patch you can resolve this situation by removing the tag 'patch' from the bug report and editing the attachment so that it is not flagged as a patch. Additionally, if you are member of the ubuntu-sponsors please also unsubscribe the team from this bug report.

[This is an automated message performed by a Launchpad user owned by Brian Murray. Please contact him regarding any issues with the action taken in this bug report.]

Actually, colord has to be updated as well....

Regards,
Pascal de Bruijn

Updated versions available from my PPA:
https://launchpad.net/~pmjdebruijn/+archive/gcm-release

Just tried in 12.04 beta and still nothing happens when clicking the calibrate button. The user has to know to install gnome-color-manager.

Confirming still an issue in 21.10.