Unable to switch GDM User -
Affects | Status | Importance | Assigned to | Milestone | |
---|---|---|---|---|---|
gdm3 (Ubuntu) |
Confirmed
|
Undecided
|
Unassigned |
Bug Description
Hello
since upgrading to 22.04.1 LTS it's no longer possible to switch users from graphical menu.
The behaviour is as follows:
- from user A session, click on System menu and then Change user
- the user list is displayed
- clicking on another user (B) then I'm prompted for the password
- when I enter the password, there is a lag, and then the user list is displayed again
I tried alternatives
- locking the A session before trying to open B session > no success
- using the Wayland logging possiblity > no success
Using journalctl wit support from experienced Ubunteros I tried to find issues and apparently there is an error related to the problem (I do not know if it's the cause or the consequence)
sept. 04 17:55:12 pcmail gdm3[1002]: GLib-GObject: g_object_
there has also been a problem with apparmor (several messages logged)
sept. 04 17:55:21 pcmail audit[746]: USER_AVC pid=746 uid=103 auid=4294967295 ses=4294967295 subj=? msg='apparmor=
---
ProblemType: Bug
ApportVersion: 2.20.11-0ubuntu82.3
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/
/dev/snd/
CRDA: N/A
CasperMD5CheckR
CurrentDesktop: ubuntu:GNOME
DistroRelease: Ubuntu 22.04
InstallationDate: Installed on 2021-10-01 (445 days ago)
InstallationMedia: Ubuntu 20.04.3 LTS "Focal Fossa" - Release amd64 (20210819)
IwConfig:
lo no wireless extensions.
eno1 no wireless extensions.
MachineType: System manufacturer System Product Name
NonfreeKernelMo
Package: linux (not installed)
ProcEnviron:
TERM=xterm-
PATH=(custom, no user)
XDG_RUNTIME_
LANG=fr_FR.UTF-8
SHELL=/bin/bash
ProcFB: 0 EFI VGA
ProcKernelCmdLine: BOOT_IMAGE=
ProcVersionSign
RelatedPackageV
linux-
linux-
linux-firmware 20220329.
RfKill:
0: hci0: Bluetooth
Soft blocked: no
Hard blocked: no
Tags: jammy
Uname: Linux 5.15.0-56-generic x86_64
UpgradeStatus: Upgraded to jammy on 2022-08-17 (125 days ago)
UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo
_MarkForUpload: True
dmi.bios.date: 10/11/2019
dmi.bios.release: 5.13
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 2603
dmi.board.
dmi.board.name: PRIME B360M-C
dmi.board.vendor: ASUSTeK COMPUTER INC.
dmi.board.version: Rev X.0x
dmi.chassis.
dmi.chassis.type: 3
dmi.chassis.vendor: Default string
dmi.chassis.
dmi.modalias: dmi:bvnAmerican
dmi.product.family: To be filled by O.E.M.
dmi.product.name: System Product Name
dmi.product.sku: ASUS_MB_CNL
dmi.product.
dmi.sys.vendor: System manufacturer
---
ProblemType: Bug
ApportVersion: 2.20.11-0ubuntu82.3
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/
/dev/snd/
CRDA: N/A
CasperMD5CheckR
CurrentDesktop: ubuntu:GNOME
DistroRelease: Ubuntu 22.04
InstallationDate: Installed on 2021-10-01 (445 days ago)
InstallationMedia: Ubuntu 20.04.3 LTS "Focal Fossa" - Release amd64 (20210819)
IwConfig:
lo no wireless extensions.
eno1 no wireless extensions.
MachineType: System manufacturer System Product Name
NonfreeKernelMo
Package: linux (not installed)
ProcEnviron:
TERM=xterm-
PATH=(custom, no user)
XDG_RUNTIME_
LANG=fr_FR.UTF-8
SHELL=/bin/bash
ProcFB: 0 EFI VGA
ProcKernelCmdLine: BOOT_IMAGE=
ProcVersionSign
RelatedPackageV
linux-
linux-
linux-firmware 20220329.
RfKill:
0: hci0: Bluetooth
Soft blocked: no
Hard blocked: no
Tags: jammy
Uname: Linux 5.15.0-56-generic x86_64
UpgradeStatus: Upgraded to jammy on 2022-08-17 (125 days ago)
UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo
_MarkForUpload: True
dmi.bios.date: 10/11/2019
dmi.bios.release: 5.13
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 2603
dmi.board.
dmi.board.name: PRIME B360M-C
dmi.board.vendor: ASUSTeK COMPUTER INC.
dmi.board.version: Rev X.0x
dmi.chassis.
dmi.chassis.type: 3
dmi.chassis.vendor: Default string
dmi.chassis.
dmi.modalias: dmi:bvnAmerican
dmi.product.family: To be filled by O.E.M.
dmi.product.name: System Product Name
dmi.product.sku: ASUS_MB_CNL
dmi.product.
dmi.sys.vendor: System manufacturer
affects: | linux (Ubuntu) → gdm3 (Ubuntu) |
This bug is missing log files that will aid in diagnosing the problem. While running an Ubuntu kernel (not a mainline or third-party kernel) please enter the following command in a terminal window:
apport-collect 2000240
and then change the status of the bug to 'Confirmed'.
If, due to the nature of the issue you have encountered, you are unable to run this command, please add a comment stating that fact and change the bug status to 'Confirmed'.
This change has been made by an automated script, maintained by the Ubuntu Kernel Team.