Cannot retweet from friends-app

Bug #1166811 reported by Barry Warsaw
16
This bug affects 3 people
Affects Status Importance Assigned to Milestone
Friends
Invalid
Undecided
Unassigned
friends-app (Ubuntu)
Triaged
Medium
Unassigned

Bug Description

I see a tweet in the friends-app window. Clicking on the little twitter bird icon does nothing. This used to bring up a menu which allowed me to retweet, reply, etc. There appears to be no way to do that with friends-app now. Similarly with FB posts, clicking on the F icon does nothing.

Note that clicking on the heart does seem to "like" the post.

There does appear to be some magical whitespace on right side of each post. Clicking in this area sometimes brings up a reply box, sometimes hides the reply box, and sometimes makes my browser go to the tweet/post in question.

Revision history for this message
Ken VanDine (ken-vandine) wrote :

There is a share icon on the right side after you expand details which does the retweet, but it clearly isn't obvious enough. We need to work on making that more intuitive.

Changed in friends:
status: New → Invalid
Changed in friends-app (Ubuntu):
status: New → Triaged
importance: Undecided → Medium
assignee: nobody → Ken VanDine (ken-vandine)
Revision history for this message
Barry Warsaw (barry) wrote : Re: [Bug 1166811] Re: Cannot retweet from friends-app

On Apr 09, 2013, at 04:18 PM, Ken VanDine wrote:

>There is a share icon on the right side after you expand details which
>does the retweet, but it clearly isn't obvious enough. We need to work
>on making that more intuitive.

The share icon is not visible until you click on the magic whitespace.

Revision history for this message
Robert Bruce Park (robru) wrote :

Barry, please pay a little bit more attention to where you're clicking. I think you'll find that it's not "magic whitespace" but really you can click almost anywhere in the message which causes it to expand, showing replies, reply text box, retweet button, etc. Exceptions to "almost anywhere" include: clicking on the avatar at left will open a browser displaying that tweet/fb post, or clicking on an underlined link will open that link in a browser. But other than that, you should be able to click on the message body, the message title, or the margins, and have the message expand and the retweet icon become visible.

I also agree that we need a better icon for the RT. The curved arrow doesn't really indicate what it is that it does. My first impression of that icon was 'open in browser' (because in my mind an arrow pointing forward-but-slightly-up means "enlarge" or "open in a larger thing") so when I clicked on it I was surprised to find a retweet took place.

Ken, maybe instead of allowing clicking anywhere to expand, we put some kind of "downward chevron" icon on an explicit button that makes everything expand. Like this:

http://cdn3.iconfinder.com/data/icons/minicons-ultimate-pack-arrows/100/chevron-double-bold-4-01-128.png

Revision history for this message
Barry Warsaw (barry) wrote :

On Apr 09, 2013, at 08:11 PM, Robert Bruce Park wrote:

>Barry, please pay a little bit more attention to where you're clicking.
>I think you'll find that it's not "magic whitespace" but really you can
>click almost anywhere in the message which causes it to expand, showing
>replies, reply text box, retweet button, etc. Exceptions to "almost
>anywhere" include: clicking on the avatar at left will open a browser
>displaying that tweet/fb post, or clicking on an underlined link will
>open that link in a browser. But other than that, you should be able to
>click on the message body, the message title, or the margins, and have
>the message expand and the retweet icon become visible.

Ah. There's no visual indication about any of these actions except clicking
on a link to open the link (which agreed is very natural). I guess you can
learn by experimentation and random clicking, if you think to do so. Maybe
I'm in the minority, but the correlation between click and action is just not
very obvious.

>I also agree that we need a better icon for the RT. The curved arrow
>doesn't really indicate what it is that it does. My first impression of
>that icon was 'open in browser' (because in my mind an arrow pointing
>forward-but-slightly-up means "enlarge" or "open in a larger thing") so
>when I clicked on it I was surprised to find a retweet took place.

Right, and because there's no confirmation, I may end up retweeting things I
didn't expect to.

>Ken, maybe instead of allowing clicking anywhere to expand, we put some
>kind of "downward chevron" icon on an explicit button that makes
>everything expand. Like this:
>
>http://cdn3.iconfinder.com/data/icons/minicons-ultimate-pack-arrows/100
>/chevron-double-bold-4-01-128.png

Some kind of reveal icon would be helpful I think.

Revision history for this message
To Do (entodoays) wrote :

Having to click on the message to retweet is a extra click that could be avoided. I would keep the retweet icon always visible.

Also, the icon could change colour or shape once retweeted as a confirmation.

Revision history for this message
Kai Mast (kai-mast) wrote :

I think clicking the share button should oben a popup that asks for confirmation of the rewteet. The popup could also allow to show different methods of sharing (retweet, quote etc...).

Changed in friends-app (Ubuntu):
assignee: Ken VanDine (ken-vandine) → nobody
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