Ubuntu
firefox package

No smooth scrolling on Firefox (and Chrome)

Bug #1870776 reported by mlaverdiere
12
This bug affects 2 people
Affects Status Importance Assigned to Milestone
firefox (Ubuntu)
Incomplete
Undecided
Unassigned

Bug Description

I'm on Ubuntu Beta 20.04 and I observe that smooth scrolling is not working in Firefox or Chrome, while it works well in other apps, like Nautilus/Files GNOME settings or within GNOME shell applications listing.

I tried with Firefox in safe mode (so without any extension) with the same result. I also tried with a completely new GNOME user account (without any customization), with the same result. While I'm not so used to Chrome, it seems that smooth scrolling is not working with it either.

Another test I did is to boot from a Fedora Workstation 32 Beta USB stick (with GNOME) and the smooth scrolling was working well in Firefox.

See original description
Tags: focal
mlaverdiere (mlaverdiere)
description: updated
Revision history for this message
Launchpad Janitor (janitor) wrote :

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in firefox (Ubuntu):
status: New → Confirmed
Revision history for this message
Daniel van Vugt (vanvugt) wrote :

Which of these are you referring to with "smooth scrolling"?

  * Touchpads

  * Touch screens

  * Mouse wheels

tags: added: focal
Changed in firefox (Ubuntu):
status: Confirmed → Incomplete
Revision history for this message
Daniel van Vugt (vanvugt) wrote :

Note they are all different issues so please choose one for this bug.

Revision history for this message
mlaverdiere (mlaverdiere) wrote :

It's with a touchpad, on a Dell XPS 13 9370 (a pretty well supported laptop on Linux).

I'm not sure it's a hardware related issue, as smooth scrolling does work well with regular gtk apps and it also works will with Firefox on a Fedora USB live session.

Revision history for this message
Daniel van Vugt (vanvugt) wrote :

Thank you for taking the time to report this bug and helping to make Ubuntu better. This particular bug has already been reported and is a duplicate of bug 1697122, so it is being marked as such. Please look at the other bug report to see if there is any missing information that you can provide, or to see if there is a workaround for the bug. Additionally, any further discussion regarding the bug should occur in the other report. Feel free to continue to report any other bugs you may find.

Revision history for this message
Ken Wagner (beaucoder) wrote :

Jerky scrolling in 20.04 both with 2-finger scrolling on touchpad or using the wireless mouse. Doesn't matter if only one is plugged ing.
AMD-4130 CPU, GeForce Gt 720/PCIe/SSE2, Ubu 20.04. M5A97 LE R2.0 motherboard.

Smooth scrolling on 16.04, 18.04 with same hw above.

How to Fix?

Happy to try anything (well, almost) you'd like.

Thanks,

Ken

To post a comment you must log in.
This report contains Public information  
Everyone can see this information.
Subscribing...

Other bug subscribers

Remote bug watches

Bug watches keep track of this bug in other bug trackers.