Activity log for bug #1833798

Date Who What changed Old value New value Message
2019-06-22 01:02:47 David Cary bug added bug
2019-06-22 01:02:47 David Cary attachment added Firefox message forcing restart and promise to restore. https://bugs.launchpad.net/bugs/1833798/+attachment/5272244/+files/Screenshot%20from%202019-06-21%2016-33-46.png
2019-06-22 01:06:05 David Cary description When Firefox is ready to force use of a new update, it displays in a tab a message: "Sorry. We just need to do one small thing to keep going. Firefox has just been updated in the background. Click Restart Firefox to complete the update. We will restore all your pages, windows and tabs afterwards, so you can be on your way quickly." However when I am using multiple profiles concurrently, after I click on the "Restart Firefox" button, a window for the profile that received the message does not get restarted after it has been closed and the update for that profile activated. Instead the profile has to be restarted manually as do all of the tabs that were open at the time in that profile. (Note: I typically get this message one profile at a time. The other open profiles are not immediately effected.) I expected that Firefox would restore the one window for the profile that was closed and restore all of the tabs to their previous URL, if not their previous state. Most recently this happened to me as Firefox started updating from 67.0.2 to 67.0.3, but it has been a problem with earlier versions as well. Unfortunately, because this is initiated by the availability of a new Firefox update, I do not have instructions on how to reproduce this problem on demand. ProblemType: Bug DistroRelease: Ubuntu 18.04 Package: firefox 67.0.3+build1-0ubuntu0.18.04.1 ProcVersionSignature: Ubuntu 4.15.0-51.55-generic 4.15.18 Uname: Linux 4.15.0-51-generic x86_64 AddonCompatCheckDisabled: False ApportVersion: 2.20.9-0ubuntu7.6 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC1: circ 2588 F.... pulseaudio /dev/snd/controlC0: circ 2588 F.... pulseaudio /dev/snd/pcmC2D0p: circ 2588 F...m pulseaudio /dev/snd/controlC2: circ 2588 F.... pulseaudio BuildID: 20190618131358 Channel: Unavailable CurrentDesktop: ubuntu:GNOME Date: Fri Jun 21 17:36:55 2019 DefaultProfileExtensions: extensions.sqlite corrupt or missing DefaultProfileIncompatibleExtensions: Unavailable (corrupt or non-existant compatibility.ini or extensions.sqlite) DefaultProfileLocales: extensions.sqlite corrupt or missing DefaultProfilePrefErrors: Unexpected character ',' before close parenthesis @ /usr/lib/firefox/omni.ja:greprefs.js:1151 DefaultProfilePrefSources: prefs.js DefaultProfileThemes: extensions.sqlite corrupt or missing ForcedLayersAccel: False IfupdownConfig: # interfaces(5) file used by ifup(8) and ifdown(8) auto lo iface lo inet loopback InstallationDate: Installed on 2018-11-11 (222 days ago) InstallationMedia: Ubuntu 18.04.1 LTS "Bionic Beaver" - Release amd64 (20180725) IpRoute: default via 192.168.3.1 dev enp3s0 proto dhcp metric 100 169.254.0.0/16 dev enp3s0 scope link metric 1000 192.168.3.0/24 dev enp3s0 proto kernel scope link src 192.168.3.181 metric 100 ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR=<set> LANG=en_US.UTF-8 SHELL=/bin/bash Profile1Extensions: extensions.sqlite corrupt or missing Profile1IncompatibleExtensions: Unavailable (corrupt or non-existant compatibility.ini or extensions.sqlite) Profile1Locales: extensions.sqlite corrupt or missing Profile1PrefErrors: Unexpected character ',' before close parenthesis @ /usr/lib/firefox/omni.ja:greprefs.js:1151 Profile1PrefSources: prefs.js Profile1Themes: extensions.sqlite corrupt or missing Profile2Extensions: extensions.sqlite corrupt or missing Profile2IncompatibleExtensions: Unavailable (corrupt or non-existant compatibility.ini or extensions.sqlite) Profile2Locales: extensions.sqlite corrupt or missing Profile2PrefErrors: Unexpected character ',' before close parenthesis @ /usr/lib/firefox/omni.ja:greprefs.js:1151 Profile2PrefSources: prefs.js Profile2Themes: extensions.sqlite corrupt or missing Profile3Extensions: extensions.sqlite corrupt or missing Profile3IncompatibleExtensions: Unavailable (corrupt or non-existant compatibility.ini or extensions.sqlite) Profile3Locales: extensions.sqlite corrupt or missing Profile3PrefErrors: Unexpected character ',' before close parenthesis @ /usr/lib/firefox/omni.ja:greprefs.js:1151 Profile3PrefSources: prefs.js Profile3Themes: extensions.sqlite corrupt or missing Profile4Extensions: extensions.sqlite corrupt or missing Profile4IncompatibleExtensions: Unavailable (corrupt or non-existant compatibility.ini or extensions.sqlite) Profile4Locales: extensions.sqlite corrupt or missing Profile4PrefErrors: Unexpected character ',' before close parenthesis @ /usr/lib/firefox/omni.ja:greprefs.js:1151 Profile4PrefSources: prefs.js Profile4Themes: extensions.sqlite corrupt or missing Profile5Extensions: extensions.sqlite corrupt or missing Profile5IncompatibleExtensions: Unavailable (corrupt or non-existant compatibility.ini or extensions.sqlite) Profile5Locales: extensions.sqlite corrupt or missing Profile5PrefErrors: Unexpected character ',' before close parenthesis @ /usr/lib/firefox/omni.ja:greprefs.js:1151 Profile5PrefSources: prefs.js Profile5Themes: extensions.sqlite corrupt or missing Profile6Extensions: extensions.sqlite corrupt or missing Profile6IncompatibleExtensions: Unavailable (corrupt or non-existant compatibility.ini or extensions.sqlite) Profile6Locales: extensions.sqlite corrupt or missing Profile6PrefErrors: Unexpected character ',' before close parenthesis @ /usr/lib/firefox/omni.ja:greprefs.js:1151 Profile6PrefSources: prefs.js Profile6Themes: extensions.sqlite corrupt or missing RunningIncompatibleAddons: False SourcePackage: firefox UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 05/16/2013 dmi.bios.vendor: Dell Inc. dmi.bios.version: A01 dmi.board.name: 0KWVT8 dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 3 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvrA01:bd05/16/2013:svnDellInc.:pnXPS8700:pvr:rvnDellInc.:rn0KWVT8:rvrA00:cvnDellInc.:ct3:cvr: dmi.product.family: To be filled by O.E.M. dmi.product.name: XPS 8700 dmi.sys.vendor: Dell Inc. When Firefox is ready to force use of a new update, it displays in a tab a message: "Sorry. We just need to do one small thing to keep going. Firefox has just been updated in the background. Click Restart Firefox to complete the update. We will restore all your pages, windows and tabs afterwards, so you can be on your way quickly." However when I am using multiple profiles concurrently, after I click on the "Restart Firefox" button, a window for the profile that received the message does not get restarted after it has been closed and the update for that profile activated. Instead the profile has to be restarted manually as do all of the tabs that were open at the time in that profile. (Note: I typically get this message one profile at a time. The other open profiles are not immediately affected.) I expected that Firefox would restore the one window for the profile that was closed and restore all of the tabs to their previous URL, if not their previous state. Most recently this happened to me as Firefox started updating from 67.0.2 to 67.0.3, but it has been a problem with earlier versions as well. Unfortunately, because this is initiated by the availability of a new Firefox update, I do not have instructions on how to reproduce this problem on demand. ProblemType: Bug DistroRelease: Ubuntu 18.04 Package: firefox 67.0.3+build1-0ubuntu0.18.04.1 ProcVersionSignature: Ubuntu 4.15.0-51.55-generic 4.15.18 Uname: Linux 4.15.0-51-generic x86_64 AddonCompatCheckDisabled: False ApportVersion: 2.20.9-0ubuntu7.6 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC1: circ 2588 F.... pulseaudio /dev/snd/controlC0: circ 2588 F.... pulseaudio /dev/snd/pcmC2D0p: circ 2588 F...m pulseaudio /dev/snd/controlC2: circ 2588 F.... pulseaudio BuildID: 20190618131358 Channel: Unavailable CurrentDesktop: ubuntu:GNOME Date: Fri Jun 21 17:36:55 2019 DefaultProfileExtensions: extensions.sqlite corrupt or missing DefaultProfileIncompatibleExtensions: Unavailable (corrupt or non-existant compatibility.ini or extensions.sqlite) DefaultProfileLocales: extensions.sqlite corrupt or missing DefaultProfilePrefErrors: Unexpected character ',' before close parenthesis @ /usr/lib/firefox/omni.ja:greprefs.js:1151 DefaultProfilePrefSources: prefs.js DefaultProfileThemes: extensions.sqlite corrupt or missing ForcedLayersAccel: False IfupdownConfig: # interfaces(5) file used by ifup(8) and ifdown(8) auto lo iface lo inet loopback InstallationDate: Installed on 2018-11-11 (222 days ago) InstallationMedia: Ubuntu 18.04.1 LTS "Bionic Beaver" - Release amd64 (20180725) IpRoute: default via 192.168.3.1 dev enp3s0 proto dhcp metric 100 169.254.0.0/16 dev enp3s0 scope link metric 1000 192.168.3.0/24 dev enp3s0 proto kernel scope link src 192.168.3.181 metric 100 ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR=<set> LANG=en_US.UTF-8 SHELL=/bin/bash Profile1Extensions: extensions.sqlite corrupt or missing Profile1IncompatibleExtensions: Unavailable (corrupt or non-existant compatibility.ini or extensions.sqlite) Profile1Locales: extensions.sqlite corrupt or missing Profile1PrefErrors: Unexpected character ',' before close parenthesis @ /usr/lib/firefox/omni.ja:greprefs.js:1151 Profile1PrefSources: prefs.js Profile1Themes: extensions.sqlite corrupt or missing Profile2Extensions: extensions.sqlite corrupt or missing Profile2IncompatibleExtensions: Unavailable (corrupt or non-existant compatibility.ini or extensions.sqlite) Profile2Locales: extensions.sqlite corrupt or missing Profile2PrefErrors: Unexpected character ',' before close parenthesis @ /usr/lib/firefox/omni.ja:greprefs.js:1151 Profile2PrefSources: prefs.js Profile2Themes: extensions.sqlite corrupt or missing Profile3Extensions: extensions.sqlite corrupt or missing Profile3IncompatibleExtensions: Unavailable (corrupt or non-existant compatibility.ini or extensions.sqlite) Profile3Locales: extensions.sqlite corrupt or missing Profile3PrefErrors: Unexpected character ',' before close parenthesis @ /usr/lib/firefox/omni.ja:greprefs.js:1151 Profile3PrefSources: prefs.js Profile3Themes: extensions.sqlite corrupt or missing Profile4Extensions: extensions.sqlite corrupt or missing Profile4IncompatibleExtensions: Unavailable (corrupt or non-existant compatibility.ini or extensions.sqlite) Profile4Locales: extensions.sqlite corrupt or missing Profile4PrefErrors: Unexpected character ',' before close parenthesis @ /usr/lib/firefox/omni.ja:greprefs.js:1151 Profile4PrefSources: prefs.js Profile4Themes: extensions.sqlite corrupt or missing Profile5Extensions: extensions.sqlite corrupt or missing Profile5IncompatibleExtensions: Unavailable (corrupt or non-existant compatibility.ini or extensions.sqlite) Profile5Locales: extensions.sqlite corrupt or missing Profile5PrefErrors: Unexpected character ',' before close parenthesis @ /usr/lib/firefox/omni.ja:greprefs.js:1151 Profile5PrefSources: prefs.js Profile5Themes: extensions.sqlite corrupt or missing Profile6Extensions: extensions.sqlite corrupt or missing Profile6IncompatibleExtensions: Unavailable (corrupt or non-existant compatibility.ini or extensions.sqlite) Profile6Locales: extensions.sqlite corrupt or missing Profile6PrefErrors: Unexpected character ',' before close parenthesis @ /usr/lib/firefox/omni.ja:greprefs.js:1151 Profile6PrefSources: prefs.js Profile6Themes: extensions.sqlite corrupt or missing RunningIncompatibleAddons: False SourcePackage: firefox UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 05/16/2013 dmi.bios.vendor: Dell Inc. dmi.bios.version: A01 dmi.board.name: 0KWVT8 dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 3 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvrA01:bd05/16/2013:svnDellInc.:pnXPS8700:pvr:rvnDellInc.:rn0KWVT8:rvrA00:cvnDellInc.:ct3:cvr: dmi.product.family: To be filled by O.E.M. dmi.product.name: XPS 8700 dmi.sys.vendor: Dell Inc.
2019-08-07 10:29:10 Olivier Tilloy bug watch added https://bugzilla.mozilla.org/show_bug.cgi?id=1274846
2019-08-07 10:29:20 Olivier Tilloy bug task added firefox
2019-09-02 18:50:33 Bug Watch Updater firefox: status Unknown Confirmed
2019-09-02 18:50:33 Bug Watch Updater firefox: importance Unknown Medium
2019-09-19 09:40:18 Olivier Tilloy firefox (Ubuntu): status New Confirmed
2019-09-19 09:40:24 Olivier Tilloy firefox (Ubuntu): importance Undecided Medium
2022-10-13 05:15:41 Bug Watch Updater firefox: importance Medium Unknown